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"Excellent clean and nice hotel deffo stay again and the rooms are beautiful "

"In the centre of the city, very welcoming hotel and a trusted brand "

"Absolutely fantastic hotel, really enjoyed my stay!"

"Our bathroom could do.with a deep.clean and unfortunately there were other people in nearby rooms smoking out of the window (including weed) and the smell reached our window"

"pretty good and centrally located. Bath had a lose handle which was pretty dangerous. TBH forgot to report it. Otherwise pleasant stay, comfy bed and quiet for a central hotel in Nottingham"

"The receptionist was lovely, accommodated our needs in that my partner has a bad knee and the lift was broken so she gave us a ground floor room. I also asked for a bathroom with a bath, and she sorted that too."

"Hotel was nice and welcome was good. I was rudely awaken at 5am in my room from the sound of deliveries and recycling glass bottles which is awful considering the reason we use hotels is to sleep. It has completely ruined my day with work due to tiredness I am now facing. Not one at all "

"The hotel ceased trading several days before our trip. We received no communication about this from either the hotel or Hotels.com and so found out when we arrived at around 10:30pm and found security guards preventing access to the car park or building. Appalling service"

"Sadly the friendliness and helpful nature of the staff cannot excuse some of the basic fundamental issues that I have experienced over the last few stays at this hotel. I decided to stay here as I am a keen swimmer and the facilities here are great in that regard. Unfortunately I seem to be unable to get the same quality of room between stays even though I always book the same room type. If it’s not noisy pipes it is television sets that don’t work properly or some other basic requirement that is lacking. It’s a real shame as it has the potential to be a really great hotel but is being mis-managed with not enough emphasis on hotel maintenance. A special mention should be made to Sanda, Megan and Felicity on the desk who all went out of their way to make up for the hotel’s shortcomings, and I can’t praise them enough. Hotel management however need to stay behind."