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"Very pleasant hotel with helpful staff, clean "

"Clean room with really good facilities."

"Exactly the same "

"Rooms were spacious. Club lounge was very nice and worth the upgrade. "

"The best stay of our whole trip in Japan by far! Great amenities especially after a long day of walking and exploring"

"The staff were amazing throughout our stay Going above and beyond Rooms were clean and modern "

"Fantastic view,great location near train stations "

"Clean room, friendly staff, convenient location. More laundry facilities would be helpful for the size of the hotel, as 4 washers and 4 dryers is not a lot. One person had taken over 2 of the dryers while our clothes were still in the washer and we had to take the wet clothes up to our room to hang them up"

"The hotel has a good location near the subway and other options. Limousine bus has a direct drop off/pick up at the hotel. Everything appeared very clean, and the staff were good and attentive. Self check in and check out. Didn't interact with anybody during those processes. But we did talk to staff at other times and all was good. Very small room, and not enough storage in the room, but it was otherwise functional and comfortable. Air conditioner turned itself off and not turning back on unless you hit the button for various reasons; not sure about all why in some cases. Included breakfast was good and they did open up the dining room up to 10 minutes early which was helpful on our last day when we had a train to catch."