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"Rooms were pretty clean but the washroom in our room reeked a but of pee. But the rest of the room and amenities were amazing. I personally really loved their onsen, I will definitely come back just to experience it again."

"Everything was great. Location is right in the middle of the shopping/eating district. Super convenient. Rooms are big by Japanese standard. Ie. You have room to actually open your suitcase. Breakfast has a lot of variety, fresh, and yummy. Laundry is free and plentiful. Many hotel that has laundry usually only comes with 2 or 3 washers and mostly occupied. This hotel has about 12! So laundry not a problem. Even bettee, they have free coffee available in the laundry room if you need to wait. Also they have a vacuum pack machine to help squeeze your clothing to create extra space in your suitcase, something very important when you come to Japan. To top ot off, they have an executive lounge with free snacks and drinks (including alcohol) for all hotel guests. This is something usually reserved for top tier hotel guests. So after a busy day of sightseeing and shopping, its always a nice welcome to have a little cup of drink and rest. If I have to really think of any negative thing, is that this hotel doesnt have direct street access, so if you are taking a taxi or private transport, you will need to walk to the streets (only about 50m anyway). Also this hotel has a bit of history, although its recently beinh renovated, it may not be as modern as some of the newly built one. But personally I like these kind of classic hotels."

"Great hotel very well positionned into osaka, family mart and train station at the exit of the hotel"

"Great hotel, great staff, & great location"

"Close to Kyoto station. That’s superb"

"Location convenience to train stations and shopping areas"

"This is not a 5-star hotel, 3-star at best! Let me break it down for you: Breakfast: no salt or pepper on tables, no napkins Rooms: small, no coffee maker, no soap ( just foam) or hand lotion, low quality shampoo and conditioner Location: not close to the big shopping centers in the north nor the Dotonbori area! Food: took 30 minutes for a sandwich and fries! And lastly, this is the first hotel I’ve ever been to that charged me for a late check out! Would definitely avoid this hotel! "

"Clean room. Helpful staff. Very close to shops and restaurants. Walking distance to train stations."

"Super Clean and nice!"