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"Multiple times card key didn't work Front desk staff was extremely rude and unprofessional No lock on windows on 4th floor. Windows opened completely for a body to fit out of Rug had rug nails sticking out and cut foot open Tub and toilet leaked Room was 80 degrees heat and ac broken, we had to sleep with window open. Room was next to a bridge and it was loud all night We have pictures to prove "

"Very pleasant "

"My room smelt like mold. The hotel was very clean staff were very nice. The beds were not comfortable . "

"Staff was NASTY not friendly at all."

"The coffee and fruit in the lounge was a very nice touch!"

"The staff were very friendly and check in was easy. The rooms were clean and the bed was very comfortable. The hotel was very quiet which is a huge plus for me! No traffic noise at all. I would definitely stay here again. The only thing I would warn people about is the breakfast. There was coffee, orange juice, apple juice and packaged blueberry muffins. That was all. There wasn’t anything else to eat except those muffins. "

"Check-in was very easy and seamless. The staff was very friendly and helpful, especially Neal at the front desk. Lenny in the spa also gave my wife a great massage. We will be back"

"Sarah from the front desk was amazing. Obviously the rooms need upgrades as far as beds and heaters. The fan in the second room was so loud it sounded like it was taking off in the heater. That was after the first rooms bed was broken. Sarah went above and beyond for me allowing me to shower in the handicap room even after we had to move because of the bed. "

"The room was nice. They don't have any dressers for you to put your clothes in. The gym is extremely lack luster. It doesn't have any weights. Just 3 machines. The pool area"