Niskayuna Hotels, Schenectady

"I booked a stay for 3 days to be in albany for my mom's ninetieth birthday. The room appeared clean, but after walking around the first night.The floors made our feet black. The next day we went with my mom. The entire day when we returned, it was late, our beds were not made. The trash was not taken out.The towels were still on the bathroom floor. We went down to the desk and asked, they said they clean our room every second day. The next day was a repeat of spending the day with my mom, again, returning late, the room was still not claimed. Beds, unmade trash overflowing in the bathroom and all of the towels we're still on the floor. In addition, I booked a second room for my niece. After seeing the pet policy on expedia for free pets, pets were not free when we got there.And she was not able to leave the pets in the room in their crates even to go to dinner, told us there would be a $150.00 fine if we did, We ended up having to take the dogs to my brother's house. The breakfasts were a joke including the coffee It was horrible .Completely disappointed with this hotel!"

"breakfast only blueberry muffin that is that all"

"Clean room"

"A place that once was. You could see/picture how it used to be really good. Now, it's rundown, poor condition. Hotel full name is not even on the building anymore. My room, dirty sheets, missing lightbulbs, furniture, walls that had water damage. Breakfast, someone behind a gate, will make you a waffle, or give you a pastry/toast. Water/juice etc is given you by person behind the gate. Have to eat the breakfast in dining room and not allowed to take it out of that room. Parking lot, is mostly potholes "

"Really good stay for great price! Clean, new, very nice room. It met all our requirements."

"amazing breakfast, excellent staff and great location "

"Staff was very nice and helpful. You need to have more than 1 Garbage can in the room."

"Parking was great. Everything was clean. My room was very cold and needed maintenance to switch it back to heat. Wish there were extra blanket in closet. Hot water was hot. Staff very friendly. "

"Close to airport, shopping (if you have a vehicle) No on site restaurant but snacks are available in the lobby along with a few microwaveable meals. Breakfast was ok."