Dear Ms. Floyd, It was our pleasure to be your accommodation on such a special occasion. Thank you very much for your kind words about our hotel and staffs. We are delighted to know that you had an enjoyable stay with us. Positive feedback like yours is the reason why we keep working harder to deliver a seamless and comfortable to each and every guests. Once again, our most sincere thanks for choosing us. We hope to have the opportunity to welcome you back to The Reed Ninh Binh in the nearest future. Best regard, Anh Le (Mr.) Sales E-commerce Manager

Dear Valued Guest, Greetings from The Reed Hotel! We would like to express our sincere thanks to you for your positive review. Your feedback will be the motivation for the entire Hotel staff strive our best to bring good services to our beloved guest. We are hopeful to have another chance to welcome you back in the future. Once again thank you very much for staying with us. Best regards, Hoang Thi Khanh Minh/ Ms.

Dear Valued Guest, Greetings from The Reed Hotel! Thank you for taking the time to review us on Expedia's community. Your feedback highly appreciated and we do hope to have another chance to welcome you back. Best regards, Hoang Thi Khanh Minh/ Ms.

Dear Mr/ Ms.LAVALLEE, Greetings from The Reed Hotel! Thank you very much for taking the time to review us on Expedia's community. Your feedback highly appreciated. We look forward to welcoming you back soon. Best regards, Hoang Thi Khanh Minh/ Ms.

Dear Mr. John, Greetings from The Reed Hotel! First and foremost, we are really sorry to learn that you were unsatisfied about your staying at our Hotel. Thank you for bringing to our attention related to your feedback. We deeply apologize for this inconvenience. Could you please kindly let us know which exactly issues you might encounter during your stay? And our management board could work out on that issues and improve our services more professional in the future. We will be at your disposal should you have any inquiries. Once again, thank you very much for sharing us about your experience and looking forward to hearing from you about your trouble in details soon. Best regards, Hoang Thi Khanh Minh/ Ms.

Dear Valued Guest, Greetings from The Reed Hotel! Thank you very much for taking the time to review us. We highly appreciated your contribution. We are hopeful we could be your service again in next time Wish you a great trip throughout our beautiful Vietnam. Best regards, Hoang Thi Khanh Minh/ Ms.

Dear Mr. Jim, Greetings from The Reed Hotel! Thank you very much for taking the time to review us on Expedia's community. We highly appreciated your contribution and look forward for another chance to welcome you back. Best regards, Hoang Thi Khanh Minh/ Ms.

Dear Ms. Joanna, Greetings from The Reed Hotel! Thank you so much for your positive review. Your satisfaction is our top priority and we are delighted to learn that you enjoyed your stay with us. Thank you for your trust and we hope to serve you again in the future. Best regards, Hoang Thi Khanh Minh/Ms.

Dear Valued Guest, Greetings from The Reed Hotel! Thank you so much for staying with us. We do hope that you enjoyed your stay and looking forward to welcoming you back in the future. Have a great time in Vietnam! Best Regards, Hoang Thi Khanh Minh

Dear Valued Guest, Greetings from The Reed Hotel! Thank you for your positive review. Your satisfaction is our top priority and we are delighted to learn that you enjoyed your stay Thank you for your trust and we hope to serve you again in the future. Best Regards, Customer Service

Dear Mr. Tony, Greetings from The Reed Hotel! Thank you for taking the time to review us. We are so sorry that might be our services could not meet your expectation. To be honest we are still having some limitations as issues which you mentioned. We are trying to develop our services quality and our Team become more professional in the coming time. We do hope to welcome you back in another time and you will have a pleasure stay than last one. Thank you so much for your kind contribution and we highly appreciated it. Wish you a great trip throughout Vietnam. Best Regards, Hotel Team

Dear Valued Guest, Warmest greetings from the Reed Hotel! Thank you for taking time to write to comment for us. We are so regret for the unexpected issue concerns to bathroom towels as you mentioned. It was our mistake and to be honest the towels should be checked carefully before bringing to the guest room. We will remind our H&K department about this case and require them to pay more their attention during the time to prepare room for the guest. Once we highly appreciated your feedback and thank you very much for your kind understanding this time. Best Regards, Customer Service Department

Dear Mr. Cho, Thank you for staying with us and taking your time to review our hotel on Expedia. We are glad to learn that your stay has been up to your satisfaction and you have had comfortable moments at the hotel during your long business trip. Be rest assured that your comment regarding the head-water has been shared to related department in our hotel. Your comment is very well appreciated as it creates a source of motivation for us to continue working hard everyday. At The Reed Hotel, we always strive for improvement to bring the most comfortable moments to our guests. Once again, our sincere gratitude for your comments and we look forward to welcoming you back to our hotel in the future with more perfect experience. Best regards, Anh Le (Mr.) Sales E-commerce Manager

Dear Mr. Yong Chul, Greetings from The Reed Hotel! We would like to express our sincere thanks to you for your positive review. Your positive feedback is the motivation for our staff to always strive for improvement to bring the best services to all beloved guests. We look forward to welcoming you back for your next long stay very soon at the hotel. Best regards, Anh Le (Mr.) - Sales Ecommerce Manager

Dear Mr/Ms. 준님, It was our pleasure to be your accommodation on such a special occasion. Thank you very much for your kind words about property, and hotel services! We are delighted to know that you had an enjoyable stay with us. Positive feedback like yours is the reason why we keep working hard to deliver a seamless and comfortable to each and every guests. Once again, our most sincere thanks for choosing us. We hope to have the opportunity to welcome you back to The Reed Ninh Binh in the nearest future. Best regard, Anh Le (Mr.) Sales Ecommerce Manager

Dear Mr. Sangmin, It was our pleasure to be your accommodation on such a special occasion. Thank you very much for your kind words about property, and hotel services! We are delighted to know that you had an enjoyable stay with us. Positive feedback like yours is the reason why we keep working hard to deliver a seamless and comfortable to each and every guests. Once again, our most sincere thanks for choosing us. We hope to have the opportunity to welcome you back to The Reed Ninh Binh in the nearest future. Best regard, Anh Le (Mr.) Sales Ecommerce Manager

Dear Valued Guest, Greetings from The Reed Hotel! Thank you very much for your positive feedback. We are very happy to learn that your stay was a pleasure one. It is our team mission to always strive for the best services to our beloved guest. Once again, thank you for staying with us and we are hopeful to welcome you again in the future. Best regards, Anh Le (Mr.)

Dear Valued Guest, Greetings from The Reed Hotel! Thank you very much for your positive feedback. We are very happy to learn that your stay was a pleasure one. The entire Hotel Team always strives to bring the best services to our beloved guest. Once again, thank you for staying with us and we are hopeful we could be your service again in next time. Best regards, Hoang Thi Khanh Minh/ Ms.

Dear Valued guest, Greetings from The Reed Hotel! Thank you very much for taking the time to review us on Expedia's community. Your positive feedback will be the motivation for the entire team to try our best to bring the best services to our beloved guests. Once again thank you for staying with us and we look forward to welcoming you back. Best regards, Hoang Thi Khanh Minh/ Ms.

Dear KYUHAK, Greetings from The Reed Hotel! Thank you very much for your positive feedback. We do hope we could be your services again in next time. Once again thank you for staying and sharing your experience with us. Best regards, Hoang Thi Khanh Minh/ Ms.

Dear Valued Guest, Greetings from The Reed Hotel! Thank you very much for telling us about your experience at our Hotel. As your review we learn that you quite satisfied with your stay at The Reed Hotel except the location. Your satisfaction will be the motivation for the entire Hotel staffs to try our best to bring the best services to our beloved guests. We are hopeful we will have a chance to welcome you back in the future. Thank you once again for visiting. Best regards, Hoang Thi Khanh Minh/ Ms.

Dear Valued Guest, Greetings from Baly Hotel! Thank you very much for taking the time to review us on Expedia's community. We are happy that the Hotel services could meet your expectation and your compliment will be our motivation to try our best to bring good services to our beloved guest. Thank you once again for staying with us and look forward to welcoming you again. Best regards, Hoang Thi Khanh Minh/ Ms.

Dear Valued Guest, Greetings from Baly Hotel! Thank you very much for your positive review. We are so happy to learn that you enjoyed your stay here with us. We are hopeful we could be your service in this area again in next time. Best regards, Hoang Thi Khanh Minh/ Ms.

Dear Valued Guest, Greetings from The Reed Hotel! Thank you very much for taking the time to review us. Your contribution highly appreciated We are hopeful we could be your service again in next time. Thank you for staying with us. Best regards, Hoang Thi Khanh Minh/ Ms.

Dear Mr/ Ms. YONG HWA, Greetings from The Reed Hotel! Thank you very much for taking the time to review us on Expedia's community. We are hopeful we could be your service again in next time. Thank you once again for staying with us. Best regards, Hoang Thi Khanh Minh/ Ms.

Dear Valued Guest, Greetings from The Reed Hotel! Thank you for taking the time to review us. Your positive review will be the motivation for the entire team to improve our services day by day. We are hopefully we could be your service in next time. Best regards, Hoang Thi Khanh Minh/ Ms.

Dear Mr/ Ms. Wai Kei, Greetings from The Reed Hotel! It was very fulfilling to win your trust when you highlighted the hotel’s high standard facilities. Your positive review will surely serve as an encouragement to all of our staff as we strive everyday to continuously improve the quality of our services. We hope to see you again soon. Best regards, Hoang Thi Khanh Minh/ Ms.

Dear Mr/ Ms. JUNHEE Warmest greetings from The Reed Hotel! We would like to take this chance to thank you for taking the precious time to review us on Expedia community. Your positive feedback at The Reed Hotel will surely attract more of our future guests. Thank you and we hope to see you again. Best Regards Hoang Thi Khanh Minh/ Ms.

Dear Mr/ Ms. JONG TAK, Greetings from The Reed Hotel! Thank you very much for your positive review. We have worked hard to make sure the best services which will be delivered to our beloved guest. We are hopeful we could be your service again in the future. Have a great trip in Vietnam! Best regards, Hoang Thi Khanh Minh/ Ms.

Dear Valued Guest, Greetings from The Reed Hotel! We thank you so much for taking the time to review us on Expedia. We are hopeful that we could be your services in next time. Have a great trip throughout Vietnam. Best regards, Hoang Thi Khanh Minh/ Ms.

Dear Mr/ Ms. Tadashi, Greetings from The Reed Hotel! Firstly, we would like to take this chance to thank you for taking the precious time to send us a review after your stay. We are so sorry to learn that the room was not clean as your expectation and some inconvenience issues related to room services which you might encounter. Your valued distribution will be escalated to concerned department for their action needed. Once again thank you very much for giving us an opportunity to welcome and serve you. We do hope we could be your service again in the next time. Best Regards, Hoang Thi Khanh Minh/ Ms.