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"The great customer service, clean room, and enjoyed the free breakfast."

"Great location, beautiful historic hotel with clean, updated rooms. "

"The hotel and the rooms were very clean and fresh. The Staff was very friendly and greeted us coming in and going out. The beds were very comfortable and we slept well. I usually don't sleep very good the first night or two in a hotel room but I was out quickly. The rooms were very quiet and we had a room directly across from the elevators which worried me about too much noise but I barely heard anything from inside or outside even from the L train which runs directly outside. Public transportation is extremely close to the hotel. We would definitely stay here again."

"Clean, beautiful, staff was so kind!"

"Excellent!!"

"LondonHouse Chicago exceeded every expectation. The service was truly impressive—easily the best I’ve experienced in a long time. Every interaction felt genuine, attentive, and welcoming. The hotel itself is impeccable: warm, spotless, and beautifully maintained throughout. You immediately feel taken care of the moment you walk in. And the location? Perfect. Central, vibrant, and exactly where you want to be when visiting Chicago—close to everything without feeling chaotic. A standout stay in every way. I wouldn’t hesitate to return."

"Nice clean good staff"

"Outdated rooms and our heater stopped working overnight and the temp fell to 60's which felt freezing given it was zero outside with snow flurries But Matt the maintenance guy came quickly at 6 am thankfully and got it back up and running. Other than that, a truly beautiful hotel and the restaurant staff and front desk guys were amazing!"

"Yes"