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"Great location if you are planning on skiing. Cosy little hotel, alittle tired, but clean. Staff very hospitable, and pleasant,only to keen to try and help .Not a lot of English. Service was great.They pick up and drop off as required, this made it much easier to get around. Could rent skis from there, as well as pay for lift pass. Could also purchase other day tours from there. Breakfast was great."

"Nice place and good pricing "

"Perfect location Perfect onsen Perfect meal free shuttle bus to and from Zao Ski area"

"Great property tucked away in Zao. Beautiful views and amenities make this a must-stay!"

"a great hotel with very comfortable bed and clean room, nice room, best in class service, thank you and a great stay."

"スタッフの方々のサービスはとても親切で良かったと思います。 館内も癒されるもので溢れていて居心地も良かったです。 お食事は盛り付けも綺麗ですし 演出も最高なのですが量、質が満足出来た感じではありませんでした。 山形県産米を使っていたのですがお家で炊いたご飯の方がツヤ感ももち感も上でした。県産米が生かされていなくて残念です。 せっかくの素敵な旅館なので お食事のグレードはもっとＵＰしても良いと思います。"

"Excellent"

"餐飲豐富"

"Food was really good and the rooms are good too though they only have a few open electric sockets for plug-in. "

"The stay was peaceful and the staff are very kind to us. We had half-board and food was also very good. "

"Very quiet and peaceful. Beautiful decor, great service, great food . Highly recommend."

"good location clean room"

"Generos stuff great location delirious food "

"We had a room with half board and enjoyed the 24 hr Natural hot spring within the hotel. Free shuttle to the bus station after check out was helpful as it snowed the night before "