4/5 Good
Verified traveller
Travelled with family
20 Jul. 2021
Liked: Cleanliness
Stayed 3 nights in Jul 2021
The Towers at Lotte New York Palace
Photo gallery for The Towers at Lotte New York Palace
Overview of The Towers at Lotte New York Palace
The Towers at Lotte New York Palace
4.6/5 Wonderful
Guests rated this property 4.7/5 for cleanliness.
Popular amenities
- Free WiFi
- Pet-friendly
- Air conditioning
- Spa
- Gym
- Breakfast available
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitiser provided
455 Madison Avenue, New York, NY, 10022
Explore the area
- Central Park10 min walk
- Times Square11 min walk
- Broadway14 min walk
- New York, NY (LGA-LaGuardia)26 min drive
Choose dates to view prices
About this area
New York
Located in New York's Midtown neighbourhood, The Towers at Lotte New York Palace is in the city centre and near a metro station. Port Imperial Ferry Terminal and American Dream are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Central Park Zoo and Madame Tussauds Wax Museum. Travelling with kids? Make time for American Museum of Natural History, or head to an event or a match at Madison Square Garden. Guests appreciate the hotel's location for the sightseeing.
View map
What's nearby
- Rockefeller Center - 5 min walk
- Museum of Modern Art - 6 min walk
- Central Park - 10 min walk
- Times Square - 11 min walk
- Broadway - 14 min walk
Getting around
- 51 St. Station - 6 min walk
- Grand Central - 42 St. Station - 11 min walk
- LaGuardia Airport (LGA) - 26 min drive
Restaurants
- Isadora's Cafe - 2 min walk
- FIG & OLIVE - 3 min walk
- La Grenouille - 3 min walk
- Hatsuhana - 3 min walk
- Bill's Bar & Burger - 3 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Check-in
Contactless social distancing and check-out
Social distancing measures in place
Safety measures
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi and wired Internet
Parking and public transport
- Self parking on site (USD 65 per day)
- Free local area shuttle
Food and drink
- Cooked-to-order breakfast available for a fee 6:30 AM–11:30 AM on weekdays and 7 AM–11:30 AM on weekends: USD 16-26 per person
- 5 bars/lounges
- 24-hour room service
Things to do
- Health club
- Shopping
- Spa services
Family friendly
- DVD player
- Free area shuttle
- In-room childcare (surcharge)
- Laundry facilities
- Microwave (on request)
- Fridge
Conveniences
- ATM/banking services
- Ballroom
- Banquet hall
- Lift
- Gift shop/newsstand
- Newspapers in reception
- Reception hall
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- Chinese
- English
- French
- Italian
- Korean
- Portuguese
- Russian
- Spanish
Business services
- Business centre
- Meeting rooms
Outdoors
- Garden
Spa
- Aromatherapy
- Body scrubs
- Body treatments
- Facials
- Manicures and pedicures
- Massages
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Braille signage
- In-room accessibility (select rooms)
- Phone accessibility kit
- Roll-in shower (select rooms)
- Step-free path to entrance
- Visual fire alarm
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness centre
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to lift
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Down duvet
- Egyptian cotton sheets
- Hypo-allergenic bedding
- Pillow menu
- Pillow-top mattress
- Premium bedding
Bathroom
- Bathrobes
- Designer toiletries
- Hairdryer
- Shampoo
- Soap
- Toilet paper
- Towels
- Toothbrush and toothpaste (on request)
Entertainment
- 42-inch plasma TV
- TV channels
- DVD player
- iPod dock
- Films for purchase
- Premium channels
- Video game console
Food and drink
- Dishwasher
- Microwave (on request)
- Minibar
- Fridge
More
- Connecting rooms available
- Desk
- Free newspapers
- In-room massage
- Iron/ironing board
- Laptop-compatible safe
- Laptop-friendly workspace
- Phone
- Slippers
- Turndown service
Similar properties
See similar properties
New York
Manhattan
Business-friendly
Free WiFi
Guest rating 4.5+
Hotel
Washer and dryer
5 star
Policies
Check-in
Check-in from 3 PM - 2 AM
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
The following facilities or services will be unavailable from May 1 2021 to December 31 2021 (dates subject to change):
- Bar/Lounge(s)
The property will be renovating from 11 May 2021 to 31 August 2021 (completion date subject to change). The following areas are affected:
- Lift
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.
Access methods
Staffed front desk
Pets
Pets stay for free
Dogs welcome
Service animals are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 50.0 per stay.
Cots (infant beds) are not available
Payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Breakfast fee: between USD 16 and USD 26 per person (approximately)
- Self-parking fee: USD 65 per day
- Rollaway bed fee: USD 50.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Towers New York Palace
Towers Palace
Towers Palace Hotel
Towers Palace Hotel New York
Towers Lotte New York Palace Hotel
Towers Lotte Palace Hotel
Towers Lotte New York Palace
Towers Lotte Palace
The Towers At Lotte York York
The Towers at Lotte New York Palace Hotel
The Towers at Lotte New York Palace New York
The Towers at Lotte New York Palace Hotel New York
Frequently asked questions
Overall score and ratings
4.6
Wonderful
4.7/5
Cleanliness
4.6/5
Staff & service
4.4/5
Amenities
4.6/5
Property conditions & facilities
3/5 Okay
Verified traveller
28 May 2021
Liked: Cleanliness, staff & service
Stayed 2 nights in May 2021
4/5 Good
Verified traveller
6 Apr. 2021
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2021
5/5 Excellent
Jay
Business traveller
4 Apr. 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021
5/5 Excellent
Emad
10 Jan. 2021
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Jan 2021