The Towers at Lotte New York Palace

5.0 star property
Luxury boutique hotel, walk to 5th Avenue
your current months are April, 2024 and May, 2024.
April 2024
May 2024

The Towers at Lotte New York Palace

Photo gallery for The Towers at Lotte New York Palace

Penthouse Suite | Living area
Suite (Jewel Triplex)
Exterior
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Penthouse, Tower (Triplex)

Overview of The Towers at Lotte New York Palace

9.2

Wonderful

Popular amenities

  • Breakfast available
  • Spa
  • Pet-friendly
  • Parking available
  • Free WiFi
  • Laundry
The price is AU$1,436
Price available on 21/4/2024

Check out the area

455 Madison Avenue, New York, NY, 10022
  • Popular LocationRockefeller Center6 min walk
  • Popular LocationGrand Central Terminal10 min walk
  • Popular LocationTimes Square11 min walk
  • AirportNew York, NY (LGA-LaGuardia)27 min drive
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Room options

Suite, 3 Bedrooms, View, Tower

cleanliness

Highlights

Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

Suite, 2 Bedrooms, View, Tower

cleanliness

Highlights

Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Luxury Room, 1 King Bed, Tower

cleanliness

Highlights

Air conditioning
Connecting rooms available
Fridge
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Luxury Room, 2 Queen Beds, Tower

cleanliness

Highlights

Air conditioning
Connecting rooms available
Fridge
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Corner (Towers)

cleanliness

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dishwasher
Plasma TV
Hypo-allergenic bedding
  • 112.4 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 King Bed with Sofa bed, Tower

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 61 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite (Jewel Triplex)

cleanliness

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Plasma TV
  • 465 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

Penthouse, Tower (Triplex)

cleanliness

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Plasma TV
  • 465 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Suite, 2 Bedrooms, Corner (Towers)

cleanliness

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dishwasher
Plasma TV
Hypo-allergenic bedding
  • 156 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Suite, Accessible, Corner (Corner)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 112 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, Accessible, Corner (with Pantry, Towers)

cleanliness

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Plasma TV
  • 112 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Corner (with Pantry, Towers)

cleanliness

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Plasma TV
  • 112 sq m
  • City view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Executive Suite, Accessible, Tower

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 61 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Luxury Room, 1 King Bed, Accessible, Tower

cleanliness

Highlights

Air conditioning
Connecting rooms available
Fridge
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Tower

cleanliness

Highlights

Air conditioning
Connecting rooms available
Fridge
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Hastens Suite

cleanliness

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Plasma TV
  • 232 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Suite, 1 Bedroom, View, Tower

cleanliness

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Plasma TV
Hypo-allergenic bedding
  • City view
  • Sleeps 3
  • 1 King Bed

Penthouse Suite

cleanliness

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Plasma TV
  • 465 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

Imperial Suite

cleanliness

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Plasma TV
  • 334 sq m
  • City view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

Suite, 1 Bedroom, Tower (King)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Fridge
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 99 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Studio Suite, 2 Queen Beds, Tower

cleanliness

Highlights

Air conditioning
Connecting rooms available
Fridge
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

New York

The Towers at Lotte New York Palace is located in Manhattan, a neighbourhood in New York, and is in the entertainment district and near a metro station. Manhattan Cruise Terminal and Port Imperial Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Intrepid Sea, Air and Space Museum and American Museum of Natural History. Travelling with kids? Make time for Chelsea Piers, or head to an event or a match at Madison Square Garden.

What's nearby

  • 5th Avenue - 2 min walk
  • Rockefeller Center - 6 min walk
  • Grand Central Terminal - 10 min walk
  • Times Square - 11 min walk
  • Broadway - 12 min walk

Getting around

  • 5 Av.-53 St. Station - 3 min walk
  • Grand Central - 42 St. Station - 9 min walk
  • LaGuardia Airport (LGA) - 31 min drive

Restaurants

  • David Yurman at Saks Fifth Avenue - 3 min walk
  • Mangia - 2 min walk
  • Starbucks - 1 min walk
  • Toasties - 1 min walk
  • Duke Eatery - 3 min walk

About this property

The Towers at Lotte New York Palace

Luxury boutique hotel near 5th Avenue
A short walk from Rockefeller Center and Grand Central Terminal, The Towers at Lotte New York Palace provides shopping on-site, a coffee shop/cafe and a garden. Treat yourself to spa services, such as a massage, a facial or a body treatment. Be sure to enjoy a meal at Pomme Palais, the on-site café. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), a free local area shuttle and valet parking (surcharge)
  • A local area shuttle, ATM/banking services and a porter/bellboy
  • A gift shop, meeting rooms and newspapers in the reception
Room features
All 176 rooms include comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces.
More amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
  • Designer toiletries and hairdryers
  • 42-inch plasma TVs with premium channels and DVD players
  • Wardrobes/cupboards, fridges and dishwashers

Languages

Chinese (Mandarin), English, French, Italian, Korean, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle
  • Area shuttle
  • Secured, covered valet parking on site (USD 90 per day; includes in/out privileges)

Food and drink

  • Weekend cooked-to-order breakfast available 6:30 AM–noon for a fee: USD 16–26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Gold Room
  • Pomme Palais
  • Villard Restuarant

Things to do

  • Health club
  • Shopping

Family friendly

  • DVD player
  • Free area shuttle
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian-cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 42-inch plasma TV with premium cable channels
  • DVD player
  • IPod dock
  • Pay films
  • Video game console

Food and drink

  • Dishwasher
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 125 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 25 lb per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 75.0 per day.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 16 to 26 per person
  • Valet parking fee: USD 90 per day (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 75.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Towers New York Palace
Towers Palace
Towers Palace Hotel
Towers Palace Hotel New York
Towers Lotte New York Palace Hotel
Towers Lotte Palace Hotel
Towers Lotte New York Palace
Towers Lotte Palace
The Towers At Lotte York York
The Towers at Lotte New York Palace Hotel
The Towers at Lotte New York Palace New York
The Towers at Lotte New York Palace Hotel New York

Frequently asked questions

Is The Towers at Lotte New York Palace pet-friendly?

Yes, this hotel allows dogs with a maximum weight of up to 25 lb per pet. There's a fee of USD 125 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at The Towers at Lotte New York Palace?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at The Towers at Lotte New York Palace on 21 Apr 2024 start from AU$1,435.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Towers at Lotte New York Palace?

Valet parking is available for USD 90 per day.

What time is check-in at The Towers at Lotte New York Palace?

Check-in start time: 4:00 PM; check-in end time: 2 AM. Late check-in is available during limited hours.

What time is check-out at The Towers at Lotte New York Palace?

Checkout is at 11:00 AM.

Where is The Towers at Lotte New York Palace located?

This family-friendly New York hotel is located in the entertainment district, within a 5-minute walk of 5th Avenue and St. Patrick's Cathedral. Rockefeller Center and Grand Central Terminal are also within 10 minutes. 5 Av.-53 St. Station and 51 St. Station are within a 5-minute walk.

The Towers at Lotte New York Palace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 383 out of 528 reviews" "
Rating 8 - Good. 80 out of 528 reviews" "
Rating 6 - Okay. 37 out of 528 reviews" "
Rating 4 - Poor. 17 out of 528 reviews" "
Rating 2 - Terrible. 11 out of 528 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ann, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Marius

Stayed 3 nights in Dec 2023

4/10 Poor

barry

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Mark

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing!
Stayed 1 night in Feb 2024

8/10 Good

Thomas, Lake Oswego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge rooms, a little dated but the size made up for it, especially for New York
Stayed 4 nights in Jan 2024

4/10 Poor

kevin

Disliked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Deborah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were treated well and our room was a renovated one with an eastern exposure and a spectacular view from the 53rd floor. The blackout shade was a bit disheveled so it let in light in the morning and someone left the alarm clock on so it went off just before 6am and woke us all up. That was not pleasant. Aside from that we will definitely return next time we go see a show. So much more fun than driving in and back in the same night.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great.
Stayed 2 nights in Jan 2024

10/10 Excellent

Carolina

Liked: Staff & service, property conditions & facilities
Very nice
Stayed 8 nights in Dec 2023

2/10 Terrible

prakash

Travelled with family
Disliked: Staff & service
They gave away our room had no empathy suggested separating us from our kids. They were understaffed and overwhelmed.No customer service, Terrible!!!!
Stayed 3 nights in Dec 2023

General hotel information

Reasons to Book
Spacious Rooms & Beautiful Rooms
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0