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Sanctuary Hotel New York

Photo gallery for Sanctuary Hotel New York

Reception
Frette Italian sheets, premium bedding, down duvets, pillow-top beds
Frette Italian sheets, premium bedding, down duvets, pillow-top beds
Frette Italian sheets, premium bedding, down duvets, pillow-top beds
Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Overview of Sanctuary Hotel New York

Sanctuary Hotel New York

4.5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
132 West 47th Street, New York, NY, 10036

Explore the area

  • Popular LocationTimes Square1 min walk
  • Popular LocationBroadway4 min walk
  • Popular LocationCentral Park14 min walk
  • AirportNew York, NY (JFK-John F. Kennedy Intl.)21 min drive

Choose dates to view prices

About this area

New York

Sanctuary Hotel New York is located in Midtown, a neighbourhood in New York, and is in the city centre and near a metro station. Times Square and Rockefeller Center are notable landmarks, and the area's natural beauty can be seen at Bryant Park and Central Park. Looking to enjoy an event or a match while in town? See what's going on at Madison Square Garden. Practise your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as hiking/biking trails.

What's nearby

  • Times Square - 1 min walk
  • Broadway - 4 min walk
  • Rockefeller Center - 7 min walk
  • St. Patrick's Cathedral - 8 min walk
  • Central Park - 14 min walk

Getting around

  • 49th St. Station - 2 min walk
  • Grand Central - 42 St. Station - 14 min walk
  • John F. Kennedy International Airport (JFK) - 21 min drive

Restaurants

  • Haven Rooftop Restaurant — 1 min walk
  • Haven Lounge — 1 min walk
  • Blue Fin - 3 min walk
  • Olive Garden - 3 min walk
  • Magnolia Bakery - 4 min walk

About this property

Sanctuary Hotel New York

Luxury New York hotel in Midtown, near Times Square
Along with 3 restaurants, this smoke-free hotel has 3 bars/lounges and a coffee shop/café. WiFi in public areas is free. Additionally, a snack bar/deli, self parking and a business centre are on-site. All 115 rooms offer comforts such as pillowtop beds and Frette Italian sheets, plus in-room free WiFi and LED TVs with cable channels. Other amenities available to guests include iPod docking stations, first-run films and fridges.
Sanctuary Hotel New York offers 115 forms of accommodation with iPod docking stations and minibars. Pillowtop beds feature Frette Italian sheets, down comforters and premium bedding. 36-inch LED televisions come with premium cable channels, first-run films and video game consoles. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SGS (third-party expert - Global), Safe Travels (WTTC - Global) and SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 40.00 per day)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • On-site parking options include a garage
  • Off-site parking available (USD 40 per day)
  • Local area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • Room service available

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Chinese
  • English
  • French
  • Hindi
  • Italian
  • Portuguese
  • Russian
  • Spanish
  • Urdu

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 36-inch LED TV
  • TV channels
  • First-run films
  • iPod dock
  • Films for purchase
  • Premium channels
  • Video game console

Food and drink

  • Minibar
  • Fridge

More

  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 2:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 180, per pet, per stay, plus a deposit of USD 250 per stay
Dogs and cats welcome
1 per room (up to 10 lbs/5 kg)
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 25.00 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 25.00 per accommodation, per night
The resort fee includes:
  • Breakfast
  • Partner property pool access
  • Nearby fitness centre access
  • Business centre/computer access
  • Internet access
  • Phone calls
  • Concierge service
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: USD 40.00 per day
  • Nearby parking fee: USD 40 per day
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 180 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 18 years old are not allowed in the offsite pool.

We should mention

Only registered guests are allowed in the guestrooms
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Hotel New York Sanctuary
Hotel Sanctuary
Hotel Sanctuary New York
New York Hotel Sanctuary
New York Sanctuary
New York Sanctuary Hotel
Sanctuary Hotel
Sanctuary Hotel New York
Sanctuary New York
Sanctuary New York Hotel
Sanctuary Hotel New York Hotel
Sanctuary Hotel New York New York
Sanctuary Hotel New York Hotel New York

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 495 out of 979 reviews
5 - Excellent 51%
Rating 4 - Good. 336 out of 979 reviews
4 - Good 34%
Rating 3 - Okay. 92 out of 979 reviews
3 - Okay 9%
Rating 2 - Poor. 33 out of 979 reviews
2 - Poor 3%
Rating 1 - Terrible. 23 out of 979 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.6/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is centrally located in Midtown, and close to everything. Despite the challenges of Covid, the hotel worked very hard to make you comfortable. The rooms are quiet and clean. Rooms are small but comfortable, but that is to be expected in NYC. Staff was very friendly and helpful
Stayed 4 nights in Sep 2021

5/5 Excellent

Travelled with family
Liked: Staff & service
I love the hotel
Stayed 1 night in Sep 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay!
Stayed 1 night in Aug 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff Great clean mode4n room
Stayed 3 nights in Aug 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There was no in-room coffee or room service. Breakfast was a boxed meal and only for a limited time in the morning. Rooftop restaurant was smaller than appeared in pictures. Bar was under construction so was unavailable. Location was walkable and convenient to Times Square but had no view. Room view was of a back alley. Staff was very friendly and accommodating.
Stayed 2 nights in Aug 2021