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Hyatt Herald Square New York

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Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
View from room

Overview of Hyatt Herald Square New York

Hyatt Herald Square New York

4.0 star property

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
30 W 31st St, New York, NY, 10001

Explore the area

  • Popular LocationEmpire State Building5 min walk
  • Popular LocationTimes Square12 min walk
  • Popular LocationBroadway16 min walk
  • AirportNew York, NY (LGA-LaGuardia)31 min drive

Choose dates to view prices

About this area

New York

Hyatt Herald Square New York is located in Manhattan, a neighbourhood in New York, and is in the entertainment district and near a metro station. Empire State Building is a notable landmark, and travellers looking to shop may want to visit Macy's and Times Square. Check out an event or a game at Madison Square Garden, and consider making time for American Dream, a top attraction not to be missed. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails and ecotours.
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Map

What's nearby

  • 5th Avenue - 1 min walk
  • Empire State Building - 5 min walk
  • Macy's - 6 min walk
  • Times Square - 12 min walk
  • Broadway - 16 min walk

Getting around

  • New York W 32nd St. Station - 3 min walk
  • 28 St. Station (Broadway) - 4 min walk
  • LaGuardia Airport (LGA) - 31 min drive

Restaurants

  • The Harold - 2 min walk
  • Gaonnuri - 3 min walk
  • The John Dory Oyster Bar - 3 min walk
  • Jongro BBQ - 3 min walk
  • New Wonjo - 3 min walk

About this property

Hyatt Herald Square New York

Beaux Arts New York hotel in Manhattan, walk to Empire State Building
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a fitness centre. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace and a 24-hour business centre are on-site. Housekeeping is available on request.
Hyatt Herald Square New York offers 122 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Smart televisions come with satellite channels. Bathrooms include a shower, dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global), Safe Travels (WTTC - Global) and SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 72.00 per day)

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:00 AM: USD 12 per person
  • 1 restaurant
  • 2 bars/lounges

Restaurants on site

  • Restaurant On Site
  • Up on 20

Things to do

  • Fitness centre

Family friendly

  • Mini-fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Mini fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

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Guest rating 4+
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Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
This property does not accept prepaid credit, debit, or gift cards for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per pet, per stay
Welcoming dogs only
Up to 80 lbs/36 kg

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD22.95 per accommodation, per night. This fee does not apply to children under 5 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: USD 12 per person (approximately)
  • Valet parking fee: USD 72.00 per day
  • Pet fee: USD 75 per pet, per stay
  • Early check-in is available for a fee (subject to availability, amount varies)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn 31st
Holiday Inn 31st Hotel
Holiday Inn 31st Hotel New York City Street Midtown
Hyatt New York Herald Square/5th Avenue Hotel
Hyatt Herald Square New York Hotel
Hyatt Herald Square Hotel
Hyatt Herald Square/5th Avenue Hotel
Hyatt Herald Square
Holiday Inn Midtown West 31st Street Hotel New York City
Hyatt Herald Square/5th Avenue
Holiday Inn New York City Midtown 31st Street
Hyatt New York Herald Square/5th Avenue
Hyatt Herald Square York York
Hyatt Herald Square New York Hotel
Hyatt Herald Square New York New York
Hyatt Herald Square New York Hotel New York

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 478 out of 1000 reviews
5 - Excellent 48%
Rating 4 - Good. 335 out of 1000 reviews
4 - Good 34%
Rating 3 - Okay. 93 out of 1000 reviews
3 - Okay 9%
Rating 2 - Poor. 53 out of 1000 reviews
2 - Poor 5%
Rating 1 - Terrible. 41 out of 1000 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.4/5

Staff & service

3.9/5

Amenities

4.2/5

Property conditions & facilities

4.1/5

Eco-friendliness
Write a review

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel and staff were very good. Excellent location. Rooftop bar-weird hours, expensive, but view was very nice.
Stayed 3 nights in Jul 2022

5/5 Excellent

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Jul 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Hyatt at Herald Square! It was our first time in NYC and it was a great room right around the corner from the Empire State Building!
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location. Easy to access lots of eating, shopping and subway. The lounging area has great views of Empire State Building at night and was a nice place to relax. Our hotel floor was extremely quiet. Overall a great experience.
Stayed 4 nights in Jul 2022

4/5 Good

Travelled with partner
Liked: Staff & service
Nice and quiet and nice roof top bar, but the bar didnt open when we stayed. They charge you $22 a day but you get benefits like free water and $15 per day to go towards a drink or food, there was not much choice and would rather pay less charges. Also the fridge in the room was placed in a dangerous place above the 2 queen beds, my husband banged his head a few times getting up in the night to go to the toilet.There was not enough space to put 2 suitcases as we had to open them everyday. Overall we had a good stay.
Stayed 6 nights in Jul 2022