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Overview of Hyatt Herald Square New York

Photo gallery

2 bars/lounges
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
View from Room

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular Location5th Avenue1 min walk
    Popular LocationEmpire State Building5 min walk
    Popular LocationMadison Square Garden10 min walk
    AirportNew York, NY (LGA-LaGuardia)26 min drive

Choose dates to view prices

  • Room, 2 Queen Beds

    4.1/5 guest room rating

    Room amenities

    • 18 sq m
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds
  • Room, 1 King Bed

    4.3/5 guest room rating

    Room amenities

    • 18 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed
  • Room, 2 Double Beds

    4/5 guest room rating

    Room amenities

    • 18 sq m
    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds
  • Room, 1 King Bed, Accessible (with Shower)

    3.8/5 guest room rating

    Room amenities

    • 18 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible (with Shower)
  • Room, 2 Queen Beds, City View

    4.2/5 guest room rating

    Room amenities

    • 18 sq m
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, City View
  • Deluxe Room, 1 King Bed

    4.1/5 guest room rating

    Room amenities

    • 18 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed
  • Room, 1 King Bed, City View

    4/5 guest room rating

    Room amenities

    • 18 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, City View

About this area

New York

Located in New York's Midtown neighbourhood, Hyatt Herald Square New York is in the city centre and near a metro station. Empire State Building is a notable landmark, and travellers looking to shop may want to visit Macy's and Times Square. Check out an event or a game at Madison Square Garden, and consider making time for Madame Tussauds Wax Museum, a top attraction not to be missed. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with ecotours and hiking/biking trails.
Popular Location

What's nearby

  • 5th Avenue - 1 min walk
  • Empire State Building - 5 min walk
  • Madison Square Garden - 10 min walk
  • Bryant Park - 11 min walk
  • Grand Central Terminal - 16 min walk

Getting around

  • 28 St. Station (Broadway) - 4 min walk
  • New York W 32nd St. Station - 3 min walk
  • AirportNew York, NY (LGA-LaGuardia) - 26 min drive

Restaurants

  • The Kunjip - 3 min walk
  • Bon Chon Chicken - 3 min walk
  • John Dory Oyster Bar - 3 min walk
  • Jongro BBQ - 3 min walk
  • New Wonjo - 3 min walk

About this property

Hyatt Herald Square New York

Beaux Arts New York hotel in Midtown, walk to Empire State Building
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a 24-hour fitness centre. Additionally, a snack bar/deli, a rooftop terrace and a 24-hour business centre are on-site. All 122 rooms feature thoughtful touches such as pillow menus and bathrobes, along with conveniences such as fridges and coffee makers. Complimentary wireless Internet access and premium bedding are standard, as are Smart TVs with satellite channels.
Hyatt Herald Square New York offers 122 forms of accommodation with a safe and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Smart televisions come with satellite channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of GBAC STAR (Hyatt)
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global), SafeStay (AHLA - USA) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Valet parking: USD 75.00 per day
  • Limo/town car service

Food and drink

  • 1 restaurant
  • 2 bars/lounges

Things to do

  • 24-hour fitness centre

Family friendly

  • Dry cleaning service
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • French
  • Italian
  • Spanish

Business services

  • 24-hour business centre

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel

More

  • Renovated entire property – October 2014
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Climate control (heating)
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
This property does not accept prepaid credit, debit, or gift cards for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per pet, per stay
Dogs only
Up to 80 lbs/36 kg

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Valet parking fee: USD 75.00 per day
  • Pet fee: USD 75 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly)

Property is also known as

Holiday Inn 31st
Holiday Inn 31st Hotel
Holiday Inn 31st Hotel New York City Street Midtown
Hyatt New York Herald Square/5th Avenue Hotel
Hyatt Herald Square New York Hotel
Hyatt Herald Square Hotel
Hyatt Herald Square/5th Avenue Hotel
Hyatt Herald Square
Holiday Inn Midtown West 31st Street Hotel New York City
Hyatt Herald Square/5th Avenue
Holiday Inn New York City Midtown 31st Street
Hyatt New York Herald Square/5th Avenue
Hyatt Herald Square York York
Hyatt Herald Square New York Hotel
Hyatt Herald Square New York New York
Hyatt Herald Square New York Hotel New York

Frequently asked questions

Can I cancel my reservation for free at Hyatt Herald Square New York and receive a full refund?
Yes, Hyatt Herald Square New York offers free cancellation on select room rates, because flexibility matters! Please refer to Hyatt Herald Square New York cancellation policy on our site for more details about any exclusions or requirements.
Is Hyatt Herald Square New York pet-friendly?
Yes, Hyatt Herald Square New York allows dogs with a maximum weight of up to 36 kg per pet. There's a fee of USD 75 per pet, per stay.
How much is parking at Hyatt Herald Square New York?
Valet parking is available for USD 75.00 per day.
What time is check-in at Hyatt Herald Square New York?
Check-in is from 3 PM - midnight.
What time is check-out at Hyatt Herald Square New York?
Checkout is at noon.
Where is Hyatt Herald Square New York located?
Located in Midtown, this hotel is within a 10-minute walk of Empire State Building and Macy's. Times Square and Grand Central Terminal are also within 1 mi (2 km). 28 St. Station (Broadway) and 34 St. Station (Herald Square) are within a 5-minute walk.
4.2
Very good
5 - Excellent
449
4 - Good
352
3 - Okay
100
2 - Poor
38
1 - Terrible
30

4.4/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. The location is very convenient for all who wants to know Manhattan because it’s right in the middle of Manhattan so it’s very easy to go uptown or downtown. There’s a subway station very close to it (32nd st). Aso the hotel is located just 2 blocks away from the Empire State Building. I could even see it from my window. The rooftop has amazing views. Excellent!! Thank you and I Highly recommend this hotel.
Stayed 4 nights in Oct 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Amazing and friendly staff. The room is big and clean. Plus, you can’t beat the rooftop view.
Stayed 2 nights in Sep 2020

4/5 Good

Travelled with group
Happy face iconLiked: Staff & service
It was a decent stay. The original room I wa given had a broken sink in the bathroom and a weird stain in the toilet. Luckily they moved us to a better room.
Stayed 1 night in Oct 2020

5/5 Excellent

Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Good service and convenient transportation. come back next time
Stayed 1 night in Sep 2020

4/5 Good

Business traveller, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed during the COVID pandemic. They did an excellent job of keeping people apart from crowding the elevator and getting you out of the lobby quickly. The room was billed as being empty for 48 hrs before we stayed. The rooms are small and the AC is noise than you would like but sleepable
Stayed 1 night in Oct 2020

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