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Hotel Hayden

4.0 star property
Hotel with a 24-hour fitness centre, a short walk to Madison Square Garden

Choose dates to view prices

Photo gallery for Hotel Hayden

Lobby sitting area
Property entrance
Egyptian cotton sheets, premium bedding, in-room safe, desk
Suite, 1 King Bed (Chelsea) | Room amenity
View from room
Hotel Hayden offers a calm escape in bustling Manhattan, near the Empire State Building and Madison Square Garden. Guests enjoy a 24-hour gym, dry cleaning services, and luggage storage while exploring New York City.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Parking available
  • Gym
  • Laundry
  • Free WiFi
The current price is AU$276
includes taxes & fees
16 Nov - 17 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 1 King Bed (Chelsea)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed (Chelsea)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Sofa bed
Egyptian cotton bed sheets
Premium bedding
Designer toiletries
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 2 Double Beds

7.4 out of 10
Good
(17 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Designer toiletries
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed

7.6 out of 10
Good
(106 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Designer toiletries
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Designer toiletries
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Chelsea)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Chelsea)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Designer toiletries
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 2 Double Beds, Accessible

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Designer toiletries
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Located in Manhattan, a neighbourhood in New York, Hotel Hayden is near a metro station. Grand Central Terminal and Rockefeller Center are notable landmarks, and travellers looking to shop may want to visit 5th Avenue and Times Square. Check out an event or a game at Madison Square Garden, and consider making time for Intrepid Sea, Air and Space Museum, a top attraction not to be missed. Guests appreciate the hotel's convenience for public transportation: 28 St. Station (7th Av.) is just steps away and 28 St. Station (Broadway) is 4 minutes on foot.
Visit our New York travel guideOpens in a new window
Map
127 West 28th Street, New York, NY, 10001

What's nearby

  • Madison Square Garden - 5 min walk - 0.4 km
  • Empire State Building - 8 min walk - 0.7 km
  • Times Square - 14 min walk - 1.2 km
  • Broadway - 14 min walk - 1.2 km
  • Grand Central Terminal - 19 min walk - 1.6 km

Getting around

  • 28 St. Station (7th Av.) - 2 min walk
  • New York W 32nd St. Station - 6 min walk
  • John F. Kennedy International Airport (JFK) - 52 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪The Fleur Room - ‬3 min walk
  • ‪The Wilson - ‬4 min walk
  • ‪Chelton's Bar & Grille at Doubletree Hotel - ‬3 min walk
  • ‪Taqueria By El Prieto - ‬3 min walk

About this property

Hotel Hayden

Upscale hotel near Madison Square Garden
Located close to Empire State Building and Bryant Park, Hotel Hayden provides a terrace, laundry facilities and a 24-hour gym. Free in-room WiFi and a 24-hour business centre are available to all guests.
Other perks include:
  • Self-parking (surcharge), a front desk safe and a lift
  • Luggage storage, free newspapers and concierge services
  • A banquet hall, a porter/bellboy and 1 meeting room
  • Guest reviews give top marks for the helpful staff and location
Room features
All 122 rooms boast comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Bathrooms with designer toiletries and showers
  • 43-inch flat-screen TVs with premium channels
  • Mini fridges, coffee/tea makers and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 50 per night)
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75.00, per accommodation, per stay, plus a deposit of USD 75.00 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 11 kg per pet

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 42.46 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • In-room coffee
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: USD 50 per night
  • Pet deposit: USD 75.00 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards

Property is also known as

Hotel Hayden New York
Hayden New York
Hotel Hayden Hotel
Hotel Hayden New York
Hotel Hayden Hotel New York

Frequently asked questions

Is Hotel Hayden pet-friendly?

Yes, Hotel Hayden allows cats and dogs with a maximum weight of up to 11 kg per pet. There's a deposit of USD 75.00 per day and a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hotel Hayden?

As of 19 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel Hayden on 16 Nov 2025 start from AU$210.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Hayden?

Self-parking is available for USD 50 per night.

What time is check-in at Hotel Hayden?

Check-in start time: 3:00 PM; check-in end time: 5:30 AM.

What time is check-out at Hotel Hayden?

Checkout is at noon.

Where is Hotel Hayden located?

Located in Manhattan, this hotel is within a 10-minute walk of Madison Square Garden, 5th Avenue and Herald Square. Chelsea Hotel and Macy's are also within 10 minutes. 28 St. Station (7th Av.) and 28 St. Station (Broadway) are within a 5-minute walk.

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Reviews

Hotel Hayden Reviews

7.2

Good

7.6

Cleanliness

8.0

Location

7.8

Staff & service

7.0

Eco-friendliness

7.0

Property conditions & facilities
Rating 10 - Excellent. 335 out of 1018 reviews
Rating 8 - Good. 255 out of 1018 reviews
Rating 6 - Okay. 207 out of 1018 reviews
Rating 4 - Poor. 107 out of 1018 reviews
Rating 2 - Terrible. 114 out of 1018 reviews

Reviews

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very quaint and cute, I will go back
Stayed 5 nights in Jun 2025

8/10 Good

Renata

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Sep 2025

8/10 Good

Irvin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful. Rooms were very basic, nothing special. Great location though!
Stayed 3 nights in Sep 2025

6/10 Okay

Adrian

Liked: Staff & service
Convenient location and a subway station a few feet away.
Stayed 6 nights in Jul 2025

10/10 Excellent

Faye

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel met my needs. Reasonable price for NY hotel. Very nice, efficient staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service
My room was spotless, the hotel looked very clean and sharp, and the location is great for walking to areas of interest. Would definitely stay here again
Stayed 1 night in Jul 2025

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities
I checked out early and stayed next door .. this place was the worst
Stayed 3 nights in Sep 2025

10/10 Excellent

Serena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and price!
Stayed 3 nights in Jun 2025

10/10 Excellent

Mariela

Liked: Cleanliness, staff & service, property conditions & facilities
It was really nice and clean and with him walking distance of a beautiful mall
Stayed 2 nights in May 2025

10/10 Excellent

olivia

Liked: Cleanliness, staff & service, amenities
Good stay, only suggestion would be to have firmer mattresses. Overall a great exp, great guest services, friendly accommodable staff. Suggestion: Room temp was rather warm at a permanent temp of 68 and invest in Better Mattresses
Stayed 4 nights in Aug 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was exceptional!. Our room was great. Located near the subway. A restaurant would be nice, but there are some close by....
Stayed 3 nights in Jul 2025

6/10 Okay

Athanasios

Disliked: Property conditions & facilities
I would rather not say
Stayed 2 nights in Oct 2025

2/10 Terrible

Ahmed al

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
2 rooms with the ac units rattling sound i couldn't sleep and homeless literally sitting out side the hotel is not worth it do not book in that area
Stayed 1 night in Sep 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 1 night in Sep 2025

6/10 Okay

Franklin

Liked: Cleanliness, staff & service
Like the location
Stayed 4 nights in Jul 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Had an amazing stay. Really convenient and perfect for a NYC trip. Staff is amazing. Only issue was no AC. We finally got the ac fix on the fourth day of our stay.
Stayed 4 nights in Jul 2025

8/10 Good

george

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room; very comfortable and clean. Internet svc was spotty at best. Decent continental bkfst with very comfortable dining arrangements Great location to interesting venues in lower west side. .
Stayed 2 nights in Aug 2025

6/10 Okay

devyn

great location, basic hotel
Stayed 1 night in May 2025

10/10 Excellent

Ivo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and transportation to all places in manhattan
Stayed 3 nights in Jul 2025

6/10 Okay

Jeffrey

Liked: Staff & service
Disliked: Cleanliness
Good price, safe hotel, fantastic location. But... room was a bit worse for wear, dirty (not filthy). It's a perfectly fine place if you're looking to save money - but with about 10 hotels in the near few blocks, they need to slap a few coats of paint on the rooms and maybe do a bit of deep cleaning. Staff was very friendly. Loved the breakfast guys vibe - put me a good mood for the day.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lilia

Liked: Cleanliness, amenities, property conditions & facilities
Great location, specialist rooms
Stayed 5 nights in Jun 2025

2/10 Terrible

Cindy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing like the pictures. It was dirty and the HVAC was not working. Nice and accommodating staff that allowed us to cancel at no charge.
Stayed 1 night in Jun 2025

4/10 Poor

Mike

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Room was clean but the air conditioning didn’t work
Stayed 1 night in Sep 2025

8/10 Good

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a superb hotel and its location in Chelsea is ideal and it is 1 block to the #1 Train so it’s a 20 minutes to Battery Park and 30 minutes to Harlem. Highly recommend.
Stayed 3 nights in Jul 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, quiet, comfortable hotel. Very friendly staff and very convenient location.
Stayed 1 night in Apr 2025