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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Element New York Times Square West

3.5 out of 5

Photo gallery

Featured image
1 bedroom, pillow top beds, in-room safe, desk
1 bedroom, pillow top beds, in-room safe, desk
1 bedroom, pillow top beds, in-room safe, desk
1 bedroom, pillow top beds, in-room safe, desk

Guest reviews

3.9 out of 5 Good
1,181 reviews
Guests rated this property 4.0/5 for cleanliness.

Popular amenities

Free WiFi
Breakfast included
Pet Friendly
Air conditioning
Kitchen
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Contactless check-out

Map

311 West 39th Street, New York, NY

Explore the area

Popular LocationTimes Square4 min walk
Popular LocationBroadway10 min walk
Popular LocationMadison Square Garden11 min walk
AirportNew York, NY (JFK-John F. Kennedy Intl.)43 min drive

Choose dates to view prices

  • Room, 1 King Bed, Non Smoking, City View

    Photos of Room, 1 King Bed, Non Smoking, City View

    4.2/5 guest room rating

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking, City View

  • Junior Suite, 1 Bedroom, Non Smoking

    Photos of Junior Suite, 1 Bedroom, Non Smoking

    Room amenities

    • 48 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsJunior Suite, 1 Bedroom, Non Smoking

  • Room, 2 Double Beds, Non Smoking

    Photos of Room, 2 Double Beds, Non Smoking

    4.3/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Non Smoking

  • Studio, 1 King Bed, Non Smoking

    Photos of Studio, 1 King Bed, Non Smoking

    Room amenities

    • 36 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsStudio, 1 King Bed, Non Smoking

  • Junior Suite, 1 Bedroom, Non Smoking, City View

    Photos of Junior Suite, 1 Bedroom, Non Smoking, City View

    Room amenities

    • 48 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsJunior Suite, 1 Bedroom, Non Smoking, City View

  • Studio, 1 King Bed, Non Smoking, City View

    Photos of Studio, 1 King Bed, Non Smoking, City View

    Room amenities

    • 36 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsStudio, 1 King Bed, Non Smoking, City View

  • Room, 1 King Bed, Non Smoking

    Photos of Room, 1 King Bed, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking

About this area

New York

Located in Midtown neighbourhood, Element New York Times Square West is connected to the convention centre. Port Imperial Ferry Terminal and American Dream Meadowlands are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Madame Tussauds Wax Museum and Central Park Zoo. Looking to enjoy an event or a game? See what's going on at Madison Square Garden or Yankee Stadium. Guests love the hotel's convenience for public transportation: 34 St. - Penn Station is 6 minutes on foot and Times Sq. - 42 St. Station is 6 minutes.
Map
View map
Popular Location

What's nearby

  • Times Square - 4 min walk
  • Broadway - 10 min walk
  • Madison Square Garden - 11 min walk
  • Bryant Park - 15 min walk
  • Empire State Building - 15 min walk

Getting around

  • New York Penn Station - 8 min walk
  • 34 St. - Penn Station - 6 min walk
  • AirportNew York, NY (JFK-John F. Kennedy Intl.) - 43 min drive

Restaurants

  • Aceluck Thai Cuisine - 3 min walk
  • 2 Bros. Pizza - 3 min walk
  • Guy & Gallard - 3 min walk
  • Houndstooth Pub - 3 min walk
  • Ramini Espresso Bar - 3 min walk

About this property

Element New York Times Square West

Pet-friendly hotel connected to the convention centre in Midtown, walk to Times Square
Along with a fitness centre, this smoke-free hotel has coffee/tea in a common area and a business centre. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include self parking, concierge services and dry cleaning. All 411 rooms feature kitchenettes with full-sized fridge/freezers, hobs, microwaves and dishwashers. Complimentary wireless Internet access and free wired Internet are standard, as are LCD TVs with cable channels.
Element New York Times Square West offers 411 forms of air-conditioned accommodation with DVD players and a safe. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium cable channels. Accommodation at this 3.5-star hotel has kitchenettes with full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)

Social distancing

Contactless check-out

Safety measures

Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: USD 50 per night

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Manager's reception (select days)
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Dry cleaning service
  • DVD player
  • Free cots/infant beds
  • Full-sized fridge
  • Corner/local shop
  • Kitchenette
  • Laundry facilities
  • Microwave

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Roll-in shower
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Linens
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • DVD player
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchenette
  • Microwave
  • Fridge
  • Hob

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

See similar properties

New York
New York
Manhattan
Manhattan
3 star
3 star
Guest rating 3.5+
Guest rating 3.5+
Hotel
Hotel
Air conditioned
Air conditioned
Business-friendly
Business-friendly
Free WiFi
Free WiFi

Policies

Check-in

Check-in between 3 PM and midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed until 15 November 2020 (date subject to change).

Access methods

Staffed front desk

Pets

Pets stay for free
Dogs and cats only
Up to 50 lb/23 kg

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: USD 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include carbon monoxide detector, a smoke detector and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Element Aparthotel New York Times Square West
Element New York Times Square West
Element New York Times Square West Hotel New York City
Element New York Times Square West Aparthotel
Element Times Square West Aparthotel
Element Times Square West
Element York Times Square West
Element New York Times Square West Hotel
Element New York Times Square West New York
Element New York Times Square West Hotel New York

Frequently asked questions

Can I cancel my reservation for free at Element New York Times Square West and receive a full refund?
Yes, Element New York Times Square West offers free cancellation on select room rates, because flexibility matters! Please refer to Element New York Times Square West cancellation policy on our site for more details about any exclusions or requirements.
Is Element New York Times Square West pet-friendly?
Yes, this hotel allows cats and dogs with a maximum weight of up to 23 kg per pet. Service animals are exempt from fees.
How much is parking at Element New York Times Square West?
Self-parking is available for USD 50 per night.
What time is check-in at Element New York Times Square West?
Check-in is from 3 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Element New York Times Square West?
Checkout is at noon.
Where is Element New York Times Square West located?
Located in Midtown, this hotel is within a 5-minute walk of New York Times Building and Times Square. Madame Tussauds Wax Museum and Macy's are also within 10 minutes. 34 St. - Penn Station is 6 minutes by foot and Times Sq. - 42 St. Station is 6 minutes.
3.9
Good
5 - Excellent
439
4 - Good
432
3 - Okay
167
2 - Poor
77
1 - Terrible
66

4.0/5

Cleanliness

4.0/5

Staff & service

4.0/5

Amenities

3.9/5

Property conditions & facilities
Write a review

4/5 Good

Business traveller, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Well, we were not informed that a breakfast box was available in the lobby. We were supossed to pick it up and prepare coffee in our room.
Stayed 1 night in Aug 2020

3/5 Okay

The entrance was full with trash bags. It was crowded in the lobby. Staff was helpful and friendly. It was quiet on the 26th floor.
Stayed 1 night in Aug 2020

1/5 Terrible

Business traveller, Travelled with partner
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty. I was put in a non smoking room that smelled like marijuana. The whole floor smelled like it as well. Took me 6 hours after booking in to get towels, washcloths and a remote for the tv.
Stayed 1 night in Aug 2020

2/5 Poor

Travelled with family
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness
The room hadn’t been properly cleaned before we entered. There were flat sheets used as bottom sheets, no towels/washcloths in our bathroom, one bed was broken and sloped downward. No trash bags in the garbage can. They give a breakfast box, instead of actual breakfast due to COVID-19 restrictions (which I understand), but those boxes contain bagels with no cream cheese. The only thing enjoyable about our stay here was the staff. I have to say they were the nicest hotel staff I’ve ever encountered. A man that spoke no English whatsoever ran back and forth from the 26th floor to make sure -in the end- he brought us the correct thing. We also had towels in our room within 5 minutes of asking for them. The front desk women were dealing with complete check-in chaos at 11pm and it didn’t phase them at all.
Stayed 2 nights in Aug 2020

2/5 Poor

Travelled with family
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, amenities
When booking it said free WiFi and breakfast, which the WiFi never worked, and the breakfast was HORRIBLE. The sheets looked a bit dirty and floor in the room was also dirty. Had to wait over 20 minutes just to get on the elevator. The location of the place does not feel the safest, it’s surrounded by crackheads but it’s close to Times Square and other popular spots. 1/10 do not recommend.
Stayed 3 nights in Aug 2020

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