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Hypo-allergenic bedding, in-room safe, blackout curtains
View from Room
Hypo-allergenic bedding, in-room safe, blackout curtains
View from Room

Guest reviews

3.8 out of 5 Good
1,066 reviews
Guests rated this property 3.9/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air conditioning
Restaurant
Gym
Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Map

Explore the area

Popular Location5th Avenue4 min walk
Popular LocationEmpire State Building8 min walk
Popular LocationMadison Square Garden9 min walk
AirportNew York, NY (LGA-LaGuardia)29 min drive

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  • Room

    4.2/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsRoom
  • Room

    3.9/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsRoom
  • Room, Non Smoking

    4/5 guest room rating

    Room amenities

    • City view
    • Sleeps 2
    More detailsRoom, Non Smoking
  • Room, Non Smoking (Non-smoking)

    4/5 guest room rating

    Room amenities

    • City view
    • Sleeps 4
    More detailsRoom, Non Smoking (Non-smoking)
  • Room, 1 Queen Bed

    3.6/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsRoom, 1 Queen Bed
  • Suite, 1 King Bed, Non Smoking

    3.8/5 guest room rating

    Room amenities

    • City view
    • Sleeps 4
    More detailsSuite, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Accessible, Non Smoking

    3.8/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsRoom, 2 Double Beds, Accessible, Non Smoking
  • Penthouse, 1 King Bed, Non Smoking, Balcony

    4.6/5 guest room rating

    Room amenities

    • City view
    • Sleeps 2
    More detailsPenthouse, 1 King Bed, Non Smoking, Balcony

About this area

New York

Located in New York's Midtown neighbourhood, DoubleTree by Hilton New York City - Chelsea is in the city centre and near the airport. Empire State Building and Times Square are notable landmarks, and travellers looking to shop may want to visit 5th Avenue and Chelsea Market. Looking to enjoy an event or a match while in town? See what's going on at Madison Square Garden. Relax and indulge in the area's health/beauty spas, or seek out an adventure with mountain biking and hiking/biking trails nearby. Our guests appreciate the hotel's convenience for public transport: 28 St. Station (7th Av.) is 3 minutes by foot and 28 St. Station (Broadway) is 4 minutes.
View map
Popular Location

What's nearby

  • 5th Avenue - 4 min walk
  • Empire State Building - 8 min walk
  • Madison Square Garden - 9 min walk
  • Bryant Park - 13 min walk
  • Times Square - 14 min walk

Getting around

  • New York W 32nd St. Station - 5 min walk
  • 28 St. Station (7th Av.) - 3 min walk
  • AirportNew York, NY (LGA-LaGuardia) - 29 min drive

Restaurants

  • John Dory Oyster Bar - 3 min walk
  • The Breslin - 4 min walk
  • The Harold - 5 min walk
  • Friedman's - 5 min walk
  • Hill Country Barbecue Market - 5 min walk

About this property

DoubleTree by Hilton New York City - Chelsea

4-star New York hotel in Midtown, walk to 5th Avenue
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, valet parking and concierge services. All 236 rooms provide conveniences such as fridges and coffee makers, plus iPod docking stations and flat-screen TVs with cable channels. Other amenities available to guests include wireless Internet access (surcharge), wired Internet (surcharge) and room service (during limited hours).
DoubleTree by Hilton New York City - Chelsea offers 236 forms of air-conditioned accommodation with iPod docking stations and laptop-compatible safes. 32-inch Flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This New York hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include complimentary weekday newspapers, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard sanitisation guidelines of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6.95), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: USD 43 per day
  • Valet parking: USD 47 per day
  • Limo/town car service

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Linens

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in between 4 PM and noon
Early check-in subject to availability
Late check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 5 June 2020 to 11 October 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50, per pet, per stay, plus a deposit of USD 50 per stay
2 per room (up to 50 lb/23 kg)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: USD 6.95 (rates may vary)
  • Fee for in-room wired Internet: USD 6.95 (rates may vary)
  • Self-parking fee: USD 43 per day
  • Valet parking fee: USD 47 per day
  • Nearby parking fee: USD 43 per day
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a smoke detector, a first aid kit and window guards

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

DoubleTree Hilton New York City Chelsea Hotel
DoubleTree Hilton New York City Chelsea
DoubleTree by Hilton New York City - Chelsea Hotel
DoubleTree by Hilton New York City - Chelsea New York
DoubleTree by Hilton New York City - Chelsea Hotel New York

Frequently asked questions

Can I cancel my reservation for free at DoubleTree by Hilton New York City - Chelsea and receive a full refund?
Yes, DoubleTree by Hilton New York City - Chelsea offers free cancellation on select room rates, because flexibility matters! Please refer to DoubleTree by Hilton New York City - Chelsea cancellation policy on our site for more details about any exclusions or requirements.
Is DoubleTree by Hilton New York City - Chelsea pet-friendly?
Yes, this property allows pets (limit 2 per room) with a maximum weight of up to 23 kg per pet. There's a deposit of USD 50 per stay and a fee of USD 50 per pet, per stay.
How much is parking at DoubleTree by Hilton New York City - Chelsea?
Self-parking is available for USD 43 per day. Valet parking is available for USD 47 per day.
What time is check-in at DoubleTree by Hilton New York City - Chelsea?
Check-in is from 4 PM to noon. Late check-in is available during limited hours.
What time is check-out at DoubleTree by Hilton New York City - Chelsea?
Checkout is at noon.
Where is DoubleTree by Hilton New York City - Chelsea located?
Located in Midtown, this hotel is within a 10-minute walk of 5th Avenue, Empire State Building and Madison Square Garden. Times Square and Broadway are also within 1 mi (2 km). 28 St. Station (7th Av.) and 28 St. Station (Broadway) are within a 5-minute walk.
3.8
Good
1,066 reviews
5 - Excellent
317
4 - Good
433
3 - Okay
183
2 - Poor
76
1 - Terrible
57

3.9/5

Cleanliness

4.1/5

Staff & service

3.7/5

Amenities

3.6/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Staff & service
Stayed 2 nights in Aug 2018

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Sad face IconDisliked: Amenities
Clean property, needs snack vending machines and food service
Stayed 1 night in May 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities
Good hotel overall. Service staff were super helpful and polite. Linens were clean. The only issue I had with the room was the bad mildewy or moldy smell from heating/cooling unit whenever the fan was on, and the strong mold smell in bathroom so I left the fan on all day. Down pillows also had strong smell. Not for the allergic.
Stayed 4 nights in Mar 2020

3/5 Okay

Happy face iconLiked: Cleanliness, property conditions & facilities
Sad face IconDisliked: Staff & service
Stayed 4 nights in Mar 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay. Breakfast is okay but all stead were nice.
Stayed 1 night in Mar 2020

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