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DoubleTree by Hilton New York City - Chelsea

Hotel Class
4 out of 5

Information

Reviews

3.9 / 5Good
4,209 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Macy's
    8 min walk
  • Popular Location
    Empire State Building
    9 min walk
  • Restaurant
    Friedman's
    5 min walk
  • Restaurant
    Hill Country Barbecue Market
    5 min walk
  • Airport
    New York, NY (LGA-LaGuardia)
    14 min drive

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Book online or call:

1800 809 285
  • Room

    Room Amenities

    • Sleeps 2
    More details
  • Room

    Room Amenities

    • Sleeps 4
    More details
  • Room, Non Smoking

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Room, Non Smoking (Non-smoking)

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Room, 2 Double Beds, Accessible, Non Smoking

    Room Amenities

    • Sleeps 4
    More details
  • Penthouse, 1 King Bed, Non Smoking, Balcony

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Room, 1 Queen Bed

    Room Amenities

    • Sleeps 2
    More details
  • Suite, 1 King Bed, Non Smoking

    Room Amenities

    • Sleeps 4
    More details

About this area

New York

In the city centre, DoubleTree by Hilton New York City - Chelsea is in New York's Midtown neighbourhood, an area with good airport proximity and shopping. Broadway and Radio City Music Hall are cultural highlights, and travellers looking to shop may want to visit 5th Avenue and Macy's. Central Park Zoo and Chelsea Piers are not to be missed. Our guests appreciate the hotel's convenience for public transport: 28 St. Station (7th Av.) is 3 minutes by foot and 28 St. Station (Broadway) is 4 minutes.

Visit our New York travel guide

What's nearby

  • Popular Location
    Macy's - 8 min walk
  • Popular Location
    Empire State Building - 9 min walk
  • Popular Location
    Times Square - 14 min walk
  • Popular Location
    Broadway - 18 min walk
  • Popular Location
    Grand Central Terminal - 4 min drive

Getting around

  • New York W 32nd St. Station - 5 min walk
  • 28 St. Station (7th Av.) - 3 min walk
  • New York, NY (LGA-LaGuardia) - 14 min drive

Restaurants

  • Friedman's — 5 min walk
  • Hill Country Barbecue Market — 5 min walk
  • Brooklyn Bagel & Coffee Company — 10 min walk
  • Ai Fiori — 12 min walk
  • Skylight Diner — 14 min walk

About this property

DoubleTree by Hilton New York City - Chelsea

A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, valet parking and a meeting room. All 236 rooms provide conveniences such as fridges and coffee makers, plus iPod docking stations and flat-screen TVs with cable channels. Other amenities available to guests include wireless Internet access (surcharge), wired Internet (surcharge) and room service (during limited hours).

Policies

Check-in

Check-in time starts at 4 PM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • Pets are allowed for an extra charge of USD 50 per stay.
  • 2 per room (up to 50 lb/23 kg)

Payment types

American Express
Diners Club
Discover
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: USD 22.95 per person (approximately)
  • Fee for in-room wireless Internet: USD 6.95 (rates may vary)
  • Fee for in-room wired Internet: USD 6.95 (rates may vary)
  • Self-parking fee: USD 43 per day
  • Valet parking fee: USD 47 per day
  • Pet fee: USD 50 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Property is also known as

  • DoubleTree Hilton New York City Chelsea Hotel
  • DoubleTree Hilton New York City Chelsea

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6.95), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: USD 43 per day
  • Valet parking: USD 47 per day
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily: USD 22.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • 24-hour business centre
  • 1 meeting room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hairdryer

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • iPod dock
  • pay films
  • premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Nearby activities

Activities

  • Bike hire
  • Hiking/biking trails
  • Mountain biking

Where to eat

  • Serves breakfast and dinner.
5 - Excellent
1,333
4 - Good
1,801
3 - Okay
712
2 - Mediocre
235
1 - Poor
128
4.1
Cleanliness
4.2
Service and Staff
3.7
Amenities
3.9
Property condition

1/5

Terrible. Only two elevators and one was out of order. Our sheets had rips in them and the duvet cover would not stay on the comforter- gross! Had construction RIGHT outside our window which woke us up each day. The staff was short.

Stayed 3 nights in Nov. 2019

4/5 Good

We have stayed here before. Looks like there is construction going on in front of the hotel.

Stayed 2 nights in Nov. 2019

4/5 Good

This traveller didn’t leave comments with their review
Stayed 3 nights in Oct. 2019

3/5

Needs complete renovation, not living up to the Hilton name. Dusty carpet in bedroom showing neglect, limo way too soft mattresses. Welol warn common halls. Friendly kind staff.

Stayed 3 nights in Oct. 2019

5/5 Excellent

This traveller didn’t leave comments with their review
Stayed 3 nights in Oct. 2019

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