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Overview of Citadines Connect Fifth Avenue New York

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Featured image
Hypo-allergenic bedding, down duvets, in-room safe
Hypo-allergenic bedding, down duvets, in-room safe
Hypo-allergenic bedding, down duvets, in-room safe
Hypo-allergenic bedding, down duvets, in-room safe

Citadines Connect Fifth Avenue New York

3 out of 5

3.8/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • Business services
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationGrand Central Terminal7 min walk
    Popular LocationRockefeller Center7 min walk
    Popular LocationBryant Park8 min walk
    AirportNew York, NY (LGA-LaGuardia)26 min drive

Choose dates to view prices

Premier Room with Two Double Beds

4.4/5 guest room rating
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

Premier Room, 1 King Bed

4.3/5 guest room rating
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

3.8/5 guest room rating
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Premier Room, 1 King Bed, Accessible

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Premier Suite, 1 Bedroom

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About this area

New York

Located in New York's Midtown neighbourhood, Citadines Connect Fifth Avenue New York is in the city centre and near the airport. Times Square and Macy's are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Bryant Park and Central Park. Looking to enjoy an event or a match while in town? See what's going on at Madison Square Garden. Take the opportunity to explore the area for outdoor excitement like horse riding.
Popular Location

What's nearby

  • St. Patrick's Cathedral - 6 min walk
  • Grand Central Terminal - 7 min walk
  • Rockefeller Center - 7 min walk
  • Radio City Music Hall - 8 min walk
  • Bryant Park - 8 min walk

Getting around

  • Grand Central - 42 St. Station - 10 min walk
  • 5 Av Station (W. 42nd St.) - 4 min walk
  • John F. Kennedy International Airport (JFK) - 36 min drive

Restaurants

  • Emporium Brasil Restaurant - 3 min walk
  • Ipanema Restaurant - 3 min walk
  • Nino's 46 - 3 min walk
  • Kellari Taverna NY - 3 min walk
  • Kuruma Zushi - 4 min walk

About this property

Citadines Connect Fifth Avenue New York

3-star New York hotel in Midtown, walk to 5th Avenue
Along with a 24-hour business centre, this smoke-free hotel has concierge services and dry cleaning. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, express check-in and express check-out are on-site. All rooms are individually decorated and offer free WiFi and free local calls. For a bit of entertainment, guests will find LED TVs with cable channels, and other amenities include coffee makers and down duvets. Weekly housekeeping is available.
Citadines Connect Fifth Avenue New York offers 124 forms of accommodation with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down comforters. 40-inch LED televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Ascott Cares (Ascott Limited)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM–9:00 AM

Family friendly

  • Dry cleaning service

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar in shower
  • Hand-held showerhead
  • In-room accessibility
  • Lever door handles
  • Portable shower seat
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 40-inch LED TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Check-in from 3:00 PM - 11:00 AM
Late check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from March 1 2021 to June 1 2021 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per accommodation, per night
1 per room

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for USD 30.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

    A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms

Property is also known as

Holiday Inn Express Hotel New York City Fifth Avenue
Hotel Central Fifth Ave
New York City Fifth Avenue Holiday Inn Express
Holiday Inn Express Fifth Avenue
Holiday Express New York City Fifth Avenue
Holiday Express Fifth Avenue
Hotel Central Fifth Ave New York
Central Fifth Ave New York
Central Fifth Ave
Citadines Connect Fifth Avenue New York Hotel
Citadines Connect Fifth Hotel
Citadines Connect Fifth
Holiday Inn Express New York City Fifth Ave Hotel New York City
Holiday Inn Express New York City Fifth Avenue
Citadines Connect Fifth Avenue New York Hotel
Citadines Connect Fifth Avenue New York New York
Citadines Connect Fifth Avenue New York Hotel New York

Frequently asked questions

Can I cancel my reservation for free at Citadines Connect Fifth Avenue New York and receive a full refund?
Yes, Citadines Connect Fifth Avenue New York offers free cancellation on select room rates, because flexibility matters! Please refer to Citadines Connect Fifth Avenue New York cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Citadines Connect Fifth Avenue New York?
As of 15 Apr. 2021, prices found for a 1-night stay for 2 adults at Citadines Connect Fifth Avenue New York on 18 Apr. 2021 start from AU$146, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Citadines Connect Fifth Avenue New York pet-friendly?
Yes, this hotel allows pets (limit 1 per room). There's a fee of USD 50 per accommodation, per night.
How much is parking at Citadines Connect Fifth Avenue New York?
Citadines Connect Fifth Avenue New York doesn't offer parking.
What time is check-in at Citadines Connect Fifth Avenue New York?
Check-in is from 3:00 PM - 11:00 AM. Late check-in is available during limited hours.
What time is check-out at Citadines Connect Fifth Avenue New York?
Checkout is at 11 AM.
Where is Citadines Connect Fifth Avenue New York located?
Located in Midtown, this hotel is within a 10-minute walk of 5th Avenue, Times Square and Broadway. Grand Central Terminal and Rockefeller Center are also within 10 minutes. 5 Av Station (W. 42nd St.) is only a 4-minute walk and 47 - 50 Sts - Rockefeller Center Station is 6 minutes.

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 300 out of 979 reviews
5 - Excellent 31%
Rating 4 - Good. 378 out of 979 reviews
4 - Good 39%
Rating 3 - Okay. 174 out of 979 reviews
3 - Okay 18%
Rating 2 - Poor. 75 out of 979 reviews
2 - Poor 8%
Rating 1 - Terrible. 52 out of 979 reviews
1 - Terrible 5%

4.0/5

Cleanliness

4.0/5

Staff & service

4.1/5

Amenities

3.7/5

Property conditions & facilities

4/5 Good

Travelled with family
Liked: Staff & service, property conditions & facilities
Loved the location, in the middle of everything. Staff was excellent. No charge for late checkout. When booking hotel it said breakfast was provided but soon found out only on weekends, but not really a breakfast. Rooms were very small but you are in New York and that’s to be expected. Would recommend staying here.
Stayed 4 nights in Apr 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff, cleanliness and overall vibe was awesome. So close to Times Square!
Stayed 2 nights in Apr 2021

2/5 Poor

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very,very small room,la habitacion demasiado chica un paso y la pared,sin refrigerador nada de nada,peor que basico
Stayed 4 nights in Mar 2021

1/5 Terrible

Disliked: Property conditions & facilities
Upon arrival i was told that there wasn’t any hot water running in the facility that evening, they said i can check in and deal with the cold water not on owencr
Stayed 1 night in Mar 2021

3/5 Okay

Disliked: Staff & service
Stayed 1 night in Mar 2021

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