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Overview of Best Western Premier Herald Square

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Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains

Best Western Premier Herald Square

3 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast Available
  • Business Services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationMacy's3 min walk
    Popular LocationEmpire State Building6 min walk
    Popular LocationBryant Park11 min walk
    AirportNew York, NY (LGA-LaGuardia)21 min drive

Choose dates to view prices

Standard Room, 1 King Bed, Non Smoking

4.2/5 guest room rating
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

5/5 guest room rating
  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 King Bed, Non Smoking

5/5 guest room rating
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

No guest room rating
  • Sleeps 2
  • 1 Queen Bed

About this area

New York

Located in New York's Midtown neighbourhood, Best Western Premier Herald Square is in the city centre and near a metro station. The area's natural beauty can be seen at Bryant Park and The High Line Park, while Madame Tussauds Wax Museum and Central Park Zoo are popular area attractions. Looking to enjoy an event or a game? See what's going on at Madison Square Garden, or consider St. James Theatre for a night out.
Popular Location

What's nearby

  • 5th Avenue - 1 min walk
  • Macy's - 3 min walk
  • Empire State Building - 6 min walk
  • Bryant Park - 11 min walk
  • Madison Square Garden - 12 min walk

Getting around

  • New York W 32nd St. Station - 5 min walk
  • 34 St. Station (Herald Square) - 4 min walk
  • AirportNew York, NY (LGA-LaGuardia) - 21 min drive

Restaurants

  • Stella 34 Trattoria - 3 min walk
  • Cho Dang Gol - 3 min walk
  • Izakaya Mew - 3 min walk
  • Brendan's Bar & Grill - 4 min walk
  • Refinery rooftop - 4 min walk
View map

About this property

Best Western Premier Herald Square

3-star New York hotel in Midtown, walk to 5th Avenue
A fitness centre, a bar/lounge and a coffee shop/café are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, coffee/tea in a common area and concierge services. All rooms are soundproofed and feature free WiFi, free wired Internet and free local calls. For a bit of entertainment, guests will find LED TVs with cable channels, and other amenities include premium bedding and coffee makers.
Best Western Premier Herald Square offers 94 forms of air-conditioned accommodation with a safe and coffee/tea makers. Beds feature premium bedding. LED televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard sanitisation guidelines of We Care Clean (Best Western)
Follows industry sanitisation guidelines of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: USD 10-20 for adults and USD 10-20 for children
  • 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • English
  • French
  • Hindi
  • Spanish
  • Urdu

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • LED TV
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in from 3 PM - 11:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

This property is closed from 1 June 2020 to 31 March 2021 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 10 and USD 20 for adults, and USD 10 and USD 20 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Herald
Best Western Herald Square
Best Western Premier Herald
Best Western Premier Herald Square
Best Western Premier Herald Square Hotel
Best Western Premier Herald Square Hotel New York
Best Western Premier Herald Square New York
Herald Square Best Western
Premier Herald Square
Premier Herald Square New York
Best Western Premier Herald Square Hotel
Best Western Premier Herald Square New York
Best Western Premier Herald Square Hotel New York

Frequently asked questions

Can I cancel my reservation for free at Best Western Premier Herald Square and receive a full refund?
Yes, Best Western Premier Herald Square offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Premier Herald Square cancellation policy on our site for more details about any exclusions or requirements.
Is Best Western Premier Herald Square pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Best Western Premier Herald Square?
This hotel doesn't offer parking.
What time is check-in at Best Western Premier Herald Square?
Check-in is from 3 PM - 11:00 AM.
What time is check-out at Best Western Premier Herald Square?
Checkout is at 11 AM.
Where is Best Western Premier Herald Square located?
Located in Midtown, this hotel is steps away from Macy's and 5th Avenue. Empire State Building and Times Square are also within 10 minutes. 34 St. Station (Herald Square) is only a 4-minute walk and 42 St. - Bryant Pk. Station is 6 minutes.
4.3
Excellent
Rating 5 - Excellent. 555 out of 1095 reviews
5 - Excellent 51%
Rating 4 - Good. 431 out of 1095 reviews
4 - Good 39%
Rating 3 - Okay. 65 out of 1095 reviews
3 - Okay 6%
Rating 2 - Poor. 25 out of 1095 reviews
2 - Poor 2%
Rating 1 - Terrible. 19 out of 1095 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and also Satisfied With service Front desk service is awesome I would love to book on my next trip
Stayed 1 night in May 2020

2/5 Poor

Happy face iconLiked: Staff & service, room comfort
Sad face IconDisliked: Cleanliness
Shut down in middle of stay
I hate to bash a business but they want a review. The location is fantastic and the reason I selected it because it is close to the hospital where I was having surgery. I felt this was a good place to rest and recuperate. Where should I start? The elevator smelled of marijuana. No big deal but not pleasant. The room was nice but felt small but that's not unusual in NYC. It was comfortable but I hated that you have to ask for everything. There was only half a roll of toilet paper. The next day the housekeeper came late and we were in the room. We told her she could come in but she would not. All she would do was empty the trash and left us some decaf coffee packets since we had used the one. I didn't expect great coffee, but that coffee was nasty. I had to call the front desk for some toilet paper and a hair dryer and they were quickly brought up. That night and the next night it reeked of marijuana. Not sure if the smell came in under the door or vents but it was really strong. Next day again, housekeeping would only empty the trash that we took to the door and gave us some cups and rushed out even though we told her she could come in. We needed something later and the front desk said that housekeeping would not come in if we were in the room and would only provide the things we asked for. 5 days into our 9 day stay, the front desk informed us that we had to leave in the next 2 days becuz they were shutting down. No explanation or compensation given for the inconven
Stayed 9 nights in May 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Great hotel. It was clean. It was comfortable. It was pretty.
Stayed 1 night in May 2020

2/5 Poor

Business traveller
Happy face iconLiked: Cleanliness, staff & service
I was charged a $50 fee to check in earlier. During regular times maybe it would have been ok, but in C19 I was baffled by the charge, as others hotels I stayed at prior have cancelled this. I was given the wrong type of room, then both electors stopped running. Rooms are insanely small and doors are hollow. Very hard to rest in the morning, when you hear everything happening outside your room. I would not stay here again.
Stayed 1 night in May 2020

4/5 Good

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2020

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