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"Unfortunately, every single time I am at this facility they don’t fail to disappoint. I try hard to avoid this hotel but sometimes I am forced to stay here. In this recent trip they give me a bad room first to only correct it with a better room, and there was a chaotic breakfast hosting with a wait time of over 30 minutes, which happens every single time at this hotel. I left without having breakfast and such a start ruins your day! While the junior staff try to be helpful (though their manners needs significant improvement) the worst part are the managers who stand at the lobby offering empty words but do very little to help. The senior the manager at this hotel the useless they are. I am sorry to be harsh but I really hope someone at a senior level pay attention and improve. I am surely not coming back here after today!"

"Amongst the best hotels I’ve stayed at. Hotel is lovely and service is excellent."

"I couldn’t be happier. Thank you!"

"Overall the stay was quite poor. Asked for an airport pick up and they never replied. Asked for some help to book a trip and reception said I need to talk activities guy who was never there. Omelette guy had never cooked an omelette, cooked on one side and raw on the other, before that it took him 10 min to get the pans working. Had problems with wifi and IT guy never came to my room. The only good thing about this place was the espresso."

"Breakfast is so good and fresh."

"good rooms, nice breakfast, helpful staff"

"The photos of the hotel do not reflect reality, as they appear to be edited or AI-generated. The entrance of the property, which is more like a hostel, does not match what is shown on Expedia and was also very dirty, including dog waste on the ground. The entrance is not clearly visible, and you have to walk through a dark, unlit path with a bad smell to access the property. The elevator does not operate 24 hours, which limits access at certain times. The room was in very poor condition, with dirty sheets, walls, and floors. The air conditioning is controlled from the lobby, where it is turned off and cannot be turned on unless requested. There were also people sleeping in the lobby and on the floor. Cockroaches were found in the room. The bathroom is poorly designed, as the toilet and shower are in the same space without proper separation, and the hot water ran out quickly. In addition, the hallway lights were flickering on and off, creating a very uncomfortable atmosphere, almost like a horror movie. Overall, the experience was very negative. I did not feel comfortable complaining at the time because I was a foreigner, but I decided to leave earlier than planned due to the conditions."

"Room service needs to be improved."

"Excellent very high standard of service provided by this Le Meridien hotel.Everything was excellent and customer friendly.Would love to stay again in future.Highly recommended!"