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Reviews of Lagos Hotel

4 out of 5
Lagos Hotel
Lagos Road, Nairobi

Reviews

6.2
Rating 10 - Excellent. 5 out of 24 reviews" "
Rating 8 - Good. 3 out of 24 reviews" "
Rating 6 - Okay. 9 out of 24 reviews" "
Rating 4 - Poor. 3 out of 24 reviews" "
Rating 2 - Terrible. 4 out of 24 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Alaoddin, Dubai

Disliked: Amenities, property conditions & facilities
The hotel isn't at the level of a 4-star hotel unlike the listing in Expedia. The furniture is wearing out, and the quality of the room and bathroom of a 3-start at best. And it's too expensive, and located in a dirty, unsafe, traffic-jammed area. It can be extremely difficult to book a cab in that area. However, most of the staff members I interacted with were understanding and helpful.
Stayed 4 nights in Nov 2023

2/10 Terrible

NICOLA

Stayed 3 nights in Aug 2023

4/10 Poor

An Wangechi

Travelled with family
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was polite and professional. Very helpful.
Stayed 8 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is right in the middle town and located Fairly close to the airport.
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in a high-crime and crowded area. Most ofensive is the fact the bathroom facilities were fithy!!! Online view very deceiving.
Stayed 2 nights in Jan 2019

10/10 Excellent

ROGERS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
in the city center and great service
great service
Response from Irene, reception. on 24 Apr 2018
Thank you Rogers. We looking forward to hosting you again.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Busy part of town
Not the more peaceful location in town, room layout can be better. Restaurant is disappointing. Staff are nice and helpful. It feels safe, and has wifi. Price is cheap since I booked with plane ticket. So no complain.
Stayed 7 nights in Jan 2018
Response from Lagos Hotel on 7 Feb 2018
Thank you for your feedback we shall work on improvement. Regards

10/10 Excellent

CJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A long way from home
The hotel is located in city center and easily accessed. It is not fancy but the staff is very friendly and the restaurant served good food. The hotel was clean and functional and it was a good value for the price.
Stayed 3 nights in Sep 2017
Noted thank you for visiting and welcome back soon.

2/10 Terrible

JONATHAN

Liked: Room comfort
Disliked: Property conditions & facilities
Awful Stay
The hotel is fairly new but needs lots of upgrades. The area is a bit noisey with lots of traffic and music. there is no telephone in the rooms, has flat screen tv ,No hot water in some rooms. Bed is comfortable room is ok but needs upgrade done to bathroom. Breakfast is ok, no fridge, no phone, has free wifi. This is not a 4 star hotel.
Stayed 2 nights in Jul 2017

6/10 Okay

muktar

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic FLOP
We were moved around between two rooms, Neither had hot water. Rented the suite without any towels, toiletries water or even a toilet seat! Had to be downgraded and weren't compensated. Horrible service.
Stayed 1 night in Jun 2017
Response from Kelvo on 6 July 2017
Thank you for staying with us. We apologize for any inconvenience caused

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Loud but fine
The hotel itself was fine. The staff were very friendly and helpful. The location however was horrible. I did not sleep at all because the noise was so loud from the extremely busy street outside and the windows did not hold any sound out. The room itself needed some updating and while it was clean, it was so old that it seemed dirty.
Stayed 4 nights in May 2017
Response from Kelvo on 6 July 2017
We appreciate your feedback. Thank you so much for staying at Lagos hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service heel goed goeie beveiliging leuke atmosphere
Stayed 1 night in Jul 2019

8/10 Good

Amro

Liked: Staff & service
Response from Reception on 22 Feb 2018
Thank you for taking your time to review our hotel. We are looking forward to hosting you again Best regards Lagos Hotel.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2018
Response from Lagos on 27 Jan 2018
Thank you sir very much welcomed

8/10 Good

Daniel

Liked: Staff & service, property conditions & facilities, room comfort
Personal de recepción muy amable, wifi bastante buena, restaurante muy bien calidad/precio, y cama muy cómoda. Peores puntos para el agua de la ducha que no sale muy caliente y para el desayuno que no saben explicarse y te ponen lo que quieren.
Stayed 1 night in Aug 2017

6/10 Okay

TRICART

Liked: Staff & service
Disliked: Cleanliness
Très bruyant
Stayed 1 night in Aug 2017

6/10 Okay

Enric

Liked: Cleanliness, room comfort
Room ok and clean. Basic toilet. Not too nice area
Room was Ok, clean. Toilet/shower jn the same space, quite basic. He hid dinner in the hotel., basic but Ok. Good service from the employees. Area around the hotel is not too nice: lots of small buses and people movement, very dark by night does not make you feel very safe, better not to walk around after dark
Stayed 1 night in Aug 2017

6/10 Okay

Ema

Liked: Cleanliness, room comfort
Decent room for cheap, but in very congested area
The room is clean, the breakfast was pretty good. But if you plan to head to the airport from here, you should at least expect about an hour because it gets VERY congested during the day and bad traffic jam. I tried to take Uber but got rejected by 5drivers because no driver wants to get stuck in traffic.
Stayed 1 night in Jul 2017

6/10 Okay

Georg

Billig og sentralt
Greit opphold på Lagos. Ligger i en litt bråkete del av Nairobi hvor busser og matutuer har stoppested. Mye trafikk og tidkrevende å komme til og fra hotellet. God frokost.
Stayed 1 night in Jul 2017

4/10 Poor

Tobias

Disliked: Property conditions & facilities
Väldigt lyhörda rum. Oavsett tid på dygnet så är det aldrigtyst
Stayed 8 nights in Jun 2017