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"Clean room and friendly staff. Smooth checked in and check out Brkfast buffet with great selections. Will recommend "

"Great staff and very nice rooms."

"We booked this hotel because of the free airport shuttle. However, the process for requesting it was confusing (they default to paying for a private car), and after we had confirmed our complementary shuttle, it never came to pick us up, so we ended up paying for a taxi to get to the hotel after waiting an hour. We shared our experience with the staff and manager; they apologized but never offered to refund our cost for a taxi or any other compensation. Our dinner the first night arrived after an hour of waiting (and the food was cold), and the spa setting was lacking privacy. Although the building is nice and price is attractive, the overall management of the property and services is disappointing. I would recommend looking elsewhere."

"The hotel is charging extra for a stain of duvet, which is ridiculous. My first experience to hotel complaint about stain. Not going back to Hyatt COD, the breakfast buffet is nothing comparing to Okada."

"Thank you for having us. Great view! Conformable, 5 out of 5"

"THE WORST. The comedy of errors would have been hilarious if it was not happening to my 85-year old father. Through a series of assumptions, they failed to listen and provide the appropriate services to a diabetic who had limited mobility. THE WORST."

"AC was great...close to airport..easy"

"The room was clean the staff was accommodating and air conditioning not bad at all . "

"Staff are very attentive of what you need and respond as soon as they can. It was a great experience"