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"The room was clean, entire staffs were awesome. Front desk clerks are welcoming, professional and they’ll go out of their way to assist. Bell men on top of things and polite. Security incredibly professional and welcoming always wiling to assist. Housekeeping top notch. Dining should be trainer for hospitality incredibly quick and polite. Whatever what the management is doing continue. Flawless services. I’ve reserved to be back in couple months because of how your service is. Kudos the front desk Max,JC, Kristine and Joshua you can’t ask any better team than them. Thank you again for the awesome service. I will highly recommend your hotel to my traveling friends. Francisco Palacios "

"Excellent ...the staff was amazing auoer attentive and the food was fabulous. All over we had an amazing time. "

"Staff are friendly and happy to assist/help. "

"It was superb. Room was very cozy, i like the interior. "

"Staff were helpful , food was great"

"Yes!"

"Room is immaculate "

"The rooms are dated but clean. The staff were very friendly and attentive. There was an issue in our room and they offered to transfer us to another room right away. We declined as we were already settled and the issue was not a big deal but we appreciate the initiative. Will book this place again if we ever are in the area. "

"Friendly, Accommodating Staff One of the biggest pluses. The hotel is nestled among greenery and vineyards, giving it a countryside escape feel even though you’re not too far from the city. The European-inspired architecture of the lobby, wide glass windows, terraces, and the landscaped surroundings add to its charm. Rooms offer a view of Taal Lake."