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"Staff was very accommodating and the dinner/breakfast was amazing (: "

"Best service I've ever had at a hotel. The staff are super kind, we felt as if we were in someone's home with them taking care of us. Rooms were kept clean and the place had lots of included amenities to partake in. If you're looking for a modern ryokan experience, I highly recommend! "

"Kinosaki is a beautiful town and we were happy with our accommodations. This definitely wasn’t the most expensive ryokan but we were happy as we felt we got an authentic experience that fit our budget. The private open-air onsen you can rent was easily the highlight of our whole Japan trip. I wish we were able to leave our luggage at the hotel after check out but otherwise would recommend! "

"Excellent staff and service. Room was roomy and comfortable. I left something at the facility and they shipped it for me (I paid the shipping fee). In house bathhouse was wonderful. "

"Enjoyed our stay"

"We had a wonderful stay at our hotel in Kinosaki Onsen! The staff were incredibly nice, polite, and friendly—they spoke English very well, which made everything smooth and comfortable. The food was superb, especially the dinner, which featured a beautifully prepared 9-course meal showcasing local ingredients and flavors. The entire experience felt authentic and relaxing. The surrounding area is peaceful and quiet, a perfect escape from the busy city life. Highly recommend this place for anyone looking for a serene getaway and exceptional hospitality!"

"If I can give it six stars I will .It is elegant, staffs were courteous, hot spring area is outstanding! Dinner is like Michelin stars restaurant. Breakfast buffet is also outstanding. We’ll definitely come back again."

"Staff were very friendly and the onsen in the hotel was very comfortable. Would recommend purchasing the dinner in advance but able to purchase the breakfast which we enjoyed thoroughly. "

"Hood"