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"Kenny was the biggest help He went out of his way to make sure we had everything we needed. The best gentleman in a hotel we have encountered on this 6 week trip. "

"Great service "

"My room was very clean and very quiet at night. The staff were very helpful and friendly. It is very close to the train station and sights in Luzern. The station has 2 small supermarkets, fast food shops, etc. I am so glad that I chose this hotel and will surely choose this again without hesitation."

"Great hotel with a helpful staff."

"Nice and clean room"

"I arrived at 5 pm and had to check out at 5 am but the staff made such an impression. My check in and check out were with lovely people who were helpful, warm and appreciative of my visit. The room was comfortable and up to date"

"Very nice hotel in a very good location for the city centre and rail and bus stations. The staff were nice and friendly and a nice comfortable room."

"Great location and close to central station. Property offers breakfast and staff were friendly."

"This was incredible! Very helpful staff, very nice/large lobby, and also an incredible gym/pool/sauna area. Only cons: you really need to like the person you share your room with, because the bathroom door is a piece of (frosted) glass and faces towards the room. It is not a bad location, around 15-20 minutes by tram from the old town."