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"Room: large and cleanliness is top notch. With a fairly large wardrobe containing a safe (password lock), different sizes of yukatas (bathrobes) and slippers (learner - for hotel indoor use; plastic flip-flops - for both indoor and outdoor use). Centralised air conditioning sometimes can be too hot, so you can ask for a circulator fan at the front desk. Staff: same as other places - sometimes can be more friendly when you speak Japanese; nothing more to ask for, really. Parking: despite the hotel owning a lot of parking spaces, during peak seasons it still can be very crowded but no worries, staff will guide you to the nearest public parking space which then can be used for free when presenting the parking coupon the staff gave you during check in. "

"Great location and hot spring baths. Breakfast and dinners were wonderful and had a great view of the lake"

"All good"

"A fabulous spot to unwind."

"Had the best stay! Will be back!"

"Everything was fabulous"

"The rooms were nice and spacious. The view from ours was great! Staff very friendly and welcoming. The only complaint on my end was the buffet wasn’t anything to write home about in comparison to other hotels we stayed in throughout Japan. "

"Super view! "

"The onsen was the best I’ve ever been in. The outdoor “wood spas” with about 10 different minerals and essential oils was absolutely fantastic. My only gripe is that the half board meals are identical day to day. I only stayed 2 days, so I’m not sure how frequently the food items change. I will say the selection is giant. Because I’m used to places that change the food options daily.. I tried to eat through the whole buffet on the first day, trying little bits of everything. Had I realized it didn’t change, I would have just had larger portions of some items and tried other stuff the next day. "