Search Palaces in Monterrey

"Everything was great."

"Everything is good. No mini fridge. Food is very good...and pastry excellent"

"Ubicacion"

"Beware of staying in lower levels, this hotel often rents spaces for events and the live extremely loud music started at 3:00 pm and ended at almost 2:00 am. It was unbearable."

"Excelente atención, limpieza, buen desayuno y ubicación a 5 min del aeropuerto! Lo recomiendo 100% "

"Other people who work in this all of the people who work in the hotel are so hospitable and efficient. The hotel itself is more than I’ve ever been. "

"I have a child with autism and upon check-in my son was throwing up and there was no room available so my son threw up in the restroom and threw up close to the lobby, but on the commercial mall area and we reek of throw up and we waited about two hours there was still no room. At this point, I even offered to pay extra to get a room early because my son was very ill and still no room was available. Finally about 2 o’clock there was a room available. The room was not up to par to what I am used to, and there was hair balls in every corner of the room. The restroom was a bit dirty. None of the chrome had been cleaned or shined the toilet cover door kept coming down and so I couldn’t use the restroom comfortably."

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"You can’t check in until 3 pm literally they will say they have no rooms available until 3 pm. If you arrive 30 min early they don’t care. Hotel staff is not welcoming at all. Yes check in is a standard for hotels at 3 pm but there is no way that there are no people waiting for a room and that one is not available."