Safi Royal Luxury Metropolitan

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Luxury
VIP Access
4.5 star property
9.4

Exceptional

Luxury family-friendly hotel connected to a shopping centre

You can look forward to a free daily manager's reception, a rooftop terrace and a shopping centre on-site at Safi Royal Luxury Metropolitan. Treat yourself to a massage, a body scrub or a manicure/pedicure at O.SPA.SALON, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.

Popular amenities

  • Spa pool
  • Spa
  • Free Wi-Fi
The current price is AU$297
includes taxes & fees
24 Sept - 25 Sept

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Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for KING LUXURY

A hotel room with a large bed, a small desk with a chair, a dining table with chairs, and a painting on the wall.

KING LUXURY

8.8 out of 10
Excellent
(36 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for DOBLE QUEEN LUXURY

A hotel room with two beds, a desk, a chair, and a TV.

DOBLE QUEEN LUXURY

9.6 out of 10
Exceptional
(20 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

Premium bedding, in-room safe, desk, blackout curtains

Room

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Premium bedding, in-room safe, desk, blackout curtains

Room

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Premium bedding, in-room safe, desk, blackout curtains

Room

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Doble Matrimonial Luxury

A hotel room with two beds, a desk, a chair, a mirror, and a window with a view.

Doble Matrimonial Luxury

9.8 out of 10
Exceptional
(23 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Sky Suite

A modern living room with a glass table, leather chairs, a sofa, and a TV.

Sky Suite

  • City view
  • 83 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Doble Queen Luxury Panoramica

A hotel room with a bed, a desk, a chair, a round table with fruit, and a minibar.

Doble Queen Luxury Panoramica

9.2 out of 10
Wonderful
(30 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Doble Matrimonial Luxury Panoramica

A hotel room with two beds, a TV, a desk, and a view of a cityscape.

Doble Matrimonial Luxury Panoramica

9.4 out of 10
Exceptional
(19 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for KING LUXURY PANORAMICA

A hotel room with a large bed, a desk, a chair, and a view of the city.

KING LUXURY PANORAMICA

8.0 out of 10
Very good
(28 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite King Jacuzzi

A modern living room with a sofa, coffee table, and dining area. A large TV is mounted on the wall, and there is a view of the city through large windows.

Suite King Jacuzzi

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite King Plus Jacuzzi

A modern hotel room with a large bed, a flat-screen TV, a desk with a phone, and a city view through large windows.

Suite King Plus Jacuzzi

  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Double Queen

A hotel room with two beds, a TV, and a city view.

Suite Double Queen

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Master Suite Royal Luxury

A modern living room with a dining area, a large TV, and a city view.

Master Suite Royal Luxury

  • City view
  • 106 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds and 1 King Bed

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About the area

Located in San Agustín neighbourhood, Safi Royal Luxury Metropolitan is connected to a shopping centre. The area's natural beauty can be seen at Fundidora Park and Parque Ecologico Chipinque, while Showcenter Complex and Convex Exposition Center are cultural highlights. Looking to enjoy an event or a game? See what's going on at Arena Monterrey or UANL University Stadium. Visit our San Pedro Garza García travel guide
Map
2400 Av Lázaro Cárdenas, Zona San Agustín, San Pedro Garza García, NL, 66260

What's nearby

  • Fashion Drive
    2 min walk - 0.2 km
  • Metropolitan Center
    2 min walk - 0.2 km
  • Showcenter Complex
    3 min walk - 0.3 km
  • Plaza Fiesta San Agustin
    7 min walk - 0.6 km
  • Zambrano Hospital Hellion TecHealth
    10 min walk - 0.9 km

Getting around

  • Edison Station
    6 min drive
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    43 min drive

Restaurants

  • Salón Alcatraces
    4 min walk
  • Safi Royal Luxury Hotel
    3 min walk
  • Mochomos
    1 min walk
  • Mariscos El Gordo
    3 min walk
  • Más Salsa
    4 min walk

About this property

Safi Royal Luxury Metropolitan

  • Luxury family-friendly hotel connected to a shopping centre
  • You can look forward to a free daily manager's reception, a rooftop terrace and a shopping centre on-site at Safi Royal Luxury Metropolitan. Treat yourself to a massage, a body scrub or a manicure/pedicure at O.SPA.SALON, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
  • You'll also find perks such as:
    • An outdoor pool and a children's pool, along with a waterslide, sunloungers and pool umbrellas
    • Free self-parking and valet parking
    • Buffet breakfast (surcharge), an electric car charging station and babysitting (surcharge)
    • A banquet hall, a 24-hour front desk and a nature reserve
    • Guest reviews speak highly of the helpful staff and location
  • Room features
  • All 224 rooms include comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-compatible safes and air conditioning.
  • More amenities include:
    • Free infant beds and free extra beds
    • Bathrooms with rainfall showers and hairdryers
    • 55-inch Smart TVs with Netflix, streaming services and cable channels
    • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 535 to 575 for adults and MXN 350 to 375 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Air hockey
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Foosball table
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Shopping centre
  • Waterslide

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 452 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Lift
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 44 floors
  • Banquet hall
  • Built in 2021
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types

American ExpressMastercardVisa

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 535 to 575 for adults and MXN 350 to 375 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Property Registration Number 71421536

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

Frequently asked questions

Does Safi Royal Luxury Metropolitan have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at Safi Royal Luxury Metropolitan?

As of 22 Sept 2026, prices found for a 1-night stay for 2 adults at Safi Royal Luxury Metropolitan on 24 Sept 2026 start from AU$297, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Safi Royal Luxury Metropolitan pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Safi Royal Luxury Metropolitan?

Self-parking and valet parking are free at this property.

What time is check-in at Safi Royal Luxury Metropolitan?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Safi Royal Luxury Metropolitan?

Checkout is at noon.

Where is Safi Royal Luxury Metropolitan located?

This family-friendly San Pedro Garza García hotel is located in a shopping district, within a 5-minute walk of Metropolitan Center, Fashion Drive and Showcenter Complex. Plaza Fiesta San Agustin and Zambrano Hospital Hellion TecHealth are also within 15 minutes.

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Reviews

Safi Royal Luxury Metropolitan Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 2462 out of 3085 reviews
Rating 8 - Good. 299 out of 3085 reviews
Rating 6 - Okay. 157 out of 3085 reviews
Rating 4 - Poor. 68 out of 3085 reviews
Rating 2 - Terrible. 99 out of 3085 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing! Loved how the staff was very welcoming and helpful.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything the area, the viewing , location is very convenient, everything i needed was close by
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Amazing rooms, architecture and facilities. Great location. Next to everything. 5/5.
Stayed 6 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great valet staff
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay and how easy it was to walk around to get food and things I just wanted to shop without needing a uber. Would definitely stay again! Pool / Outside area was amazing
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to visit in Monterrey.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel with the best view that I have ever stayed at!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very well maintained with a very helpful staff. Location is close to shopping and restaurants. Will definitely stay here on my next trip to Monterrey!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Shops, coffee place, restaurant all withing walking distance. The hotel also has a restaurants that is excellent. During the night you can enjoy the city view from the night club. However don't forget to reserve.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect clean stuff was amazing. Food was good. Valet was extra amazing on time. Planning to stay there again next month.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the city and mountain views, loved the experience and enjoyed my stay! thank you so much for such a wonderful experience in Monterrey Mexico! Beautiful.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the scenery from the room we stayed in. It was very comfortable and really nice. Would definitely recommend it
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with parking lot, near to shopping center, excellent staff.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our go to hotel when in San Pedro. Location is asking & great staff!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best experiences I ever have !! Very nice and friendly staff. Was Clean the buffet is amazing we are definitely going back soon !!!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really nice. The staff is very professional and friendly. It is in a great area where you can find restaurants, mall, movies, coffee and more!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service. Beautiful views.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice. Our AC went out in our room over night. I contacted the receptionist in the AM she immediately offered to move us rooms. My husband and I were okay staying in our room so we asked if they could come take a look. We went to breakfast while the staff tried to fix the ac. We received a text they would be upgrading our room for no charge due to the AC going out. Safi staff were very helpful. I would definitely stay here again. The Skybar at the hotel was pretty cool. My husband and I enjoyed walking the area and we felt pretty safe.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Front desk hel was awesome. Pool service was terrible. Twice they said they would send someone out and never did. Same waiter that lied to me both days. Maybe he didn't want ro work that weekend.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Other than this issue, the hotel is beautiful, the amenities are great, and overall we had a very pleasant stay. The only disappointment was with the valet service. I was told that my Tesla would be charged overnight. I even mentioned that it was okay and that I could move it myself and charge it outside if needed, but the valet assured me not to worry because they would take care of it. Unfortunately, the vehicle was never charged, and I had to spend time the next morning finding a charger before continuing my day. It was an inconvenience that could have easily been avoided with better communication and follow-through.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
The property looked amazing from the outside, but inside was not. The furniture, cabinets and quality of material was very cheap. Our bathroom blinds kept falling and we called the maintenance twice. The shower head broke as I was trying to adjust it down. The wires and the TV box was hanging from behind the TV. We went up to the game room on the top floor and that definitely needed an upgrade. The air honey take was in bad shape and it could get someone hand cut due to the metal frame sticking out. The hostess stand by the rooftop restaurant was dusty as it was never cleaned. We went up to the restaurant first night as we were not aware that they’re were plenty of fine dinning right across the parking lot from the hotel and it was the first disappointment. We got left over rolls from the breakfast service and packed butter that was completely melted and it’s smelled like gee. Who the hell serves pain au raisins for dinner service. The New York steak my son orders was shew and my slow cooked ribs were too cooked and it looked like a pile of dog food on my plates. We had a bite each and we left. The night before my check out, I asked if I could check out late 5pm, and I was told that I’ll have to pay half a day rate, I’m totally ok with that, but Claudia said it would be $250, and I showed her that I could book it online for $147. After check her computer she agreed to charge me $160. She confirmed that she would update it in the system but sh didn’t so in reserve online.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was great and rooms were very clean with a great view.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants and shops nearby
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible . So helpful and nice . Really went out of their way to make you feel super welcome and made sure we had all we asked for with such pleasure . I’m impressed . These type of staff are rare , and I travel all over the world. The hallway wall on the 17 Th floor on the way to 1718 room needs repair . Room was spottles and comfortable . Amenities great. View from the windows was phenomenal from the room we were in. Muchas gracias !!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, cold ac, comfortable beds, fast elevators even know we were staying in the 40th floor never waited long to get an elevator. Many restaurants and shopping close by. Ubers are just around the corner most of the time. There’s many reasons why I can recommend this hotel
Stayed 2 nights in Jun 2026