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"Very knowledgeable and helpful staff.and clean room."

"View was beautiful. No balcony as advertised"

"Everything was great. Thank you "

"Room was lovely, grounds are gorgeous. Staff is friendly & helpful. "

"Great location and excellent customer service! Thank you! "

"Great location. Staff was always very friendly and helpful. My room was clean"

"The Horto Convento Hotel is truly a hidden gem in the Borgo San Frediano neighborhood located in a residential extremely safe neighborhood just on the other side of the Arno. From the moment we checked in the staff couldn’t be nicer. Cherish the desk manager was always accommodating friendly and professional. Breakfast was typical continental fare and perfect to start the day. Our room was small but extremely clean and perfect for our stay. Make sure you have a drink at the lobby bar. Adam the bartender will certainly become your new favorite bartender. A true gentleman and just a great guy. Be sure to ask him about the neighborhood restaurants where the “locals” eat for a great experience. The hotel is a short walk to everything you want to see and you will definitely get in your steps. Well worth it if you don’t mind walking. It’s really a great way to relax and take in this amazing City. Hotel is also a short cab ride from any where in city so no issue there. Highly recommend this hotel"

"The service was outstanding—every member of the staff was warm, attentive, and genuinely eager to make sure I had everything I needed. The location was perfect, within easy walking distance of major sights, great restaurants, and local shops."

"Great place to stay and location. The room was super cleaned and great customer service as well!! Definitely will come back!"