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"My experience had unfriendly staff the room wasn't clean properly there was tissue in the door the sheet were wrinkle and the room was dusty. There was no coffee and water in the room but could have been charged $45 more just to access those necessities."

"Did eat breafast there"

"Room was small but nice. We had a standard king bed. "

"Room was clean with nice amenities, and it was quiet at night. The breakfast was great, and staff were friendly. "

"The front desk staff were very warm and welcoming!"

"Es un gran sitio"

"I booked the Tropicana for the weekend for my boyfriend’s birthday along with a massage. One week before I received a call that the spa closed and canceled our reservation. I expressed my dismay when I checked in and told the woman that Tropicana is still advertising the spa on their website but I simply got a sorry. Very disappointing. Then we were given a handicapped room which wasn’t a problem until we showered and the bathroom flooded. I called the front desk and was told it happens and the best they could do was more towels. Once again very disappointed! Upon checkout we had to wait 30 minutes just to get on elevator to leave. Overall I would think twice about staying at the Tropicana again."

"We were disappointed that we had no refrigerator in the room. My husband is a diabetic and has meds to be refrigerated. Went down to ask to have one brought up. Manager that was on got us an upgraded room. We were down to one elevator and long lines but this was not the staff issue. Enjoyed our stay !!!!"

"Really enjoyed our stay. Room was spacious and clean. Staff was very attentive. Was within walking distance of everything! Going to make this our go to in NYC!"