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"The ocean was partially visible from my room. The room was spacious and on the quieter side. The pool is nice, but noisy. The quieter pool on the northern side was a little cold. The staff is friendly and helpful. Can't complain. "

"Great resort! "

"The accommodations were wonderful. The best I’ve experienced. The staff was outstanding. I give the whole event 5 stars. "

"Perfect ocean and beach view, even on lower floors. Staff were friendly, helpful and accommodating. Food was great. Not a single complaint. "

"The main pool was very large. Although it was spring break, the pool was not overly crowded. The staff at the bars worked extremely hard to make sure they served the drinks fast. The buffets were always fully stocked with various options. The night restaurants were great about accommodating your party even though reservations were not allowed. I enjoyed the daily workout classes. Very fun and various classes. There were stores onsite that you could get medicine and snacks at practically anytime. I can’t say enough how hard the staff worked to make sure they were accommodating. Oh, the day parties were crazy fun. "

"Clean, valet parking not comunícate with you when they scratched your car. Bad part with the incident. 3/14/2026"

"We were on an ocean view, but it was a corner that overlooked the smoking area between the two hotels, we expected a better view but made it work. The room we think because it was a corner was quite tight but extremely clean & well maintained. "

"We had such a great time. The property is spread across the beach so that every room has ocean and pool view. Asian restaurant, Italian restaurant, Sushi restaurant, Steak House, Mexican restaurant, the Breakfast, Lunch, Dinner buffet (Velas) they were all delicious. There’s an adult pool with swim up bar. Kids pool, kids play center too. Jacuzzi’s and there’s a ceviche restaurant near the pools on the far end that has fresh delicious seafood. The hotel has different entertainment each night in the Lobby and or outside by the pools. If you choose to stay in luxury, I suggest the Enclave rooms which entitles you to a private Enclave lounge for food and drinks on the 13th floor with amazing views. The rooftop is adults only with music, bar, and 2 jacuzzis. North tower 11th floor has the Martini bar which is cozy with its own bar, pools tables, and games. The south tower has a family room that entertains kids and has popcorn & refreshments. The beach area is great because there are piles of large rocks surrounding most of it to help break any large waves. We’ve seen manta rays swim near by as well. The spa was amazing with the sauna, steam room and deep tissue massage. Very relaxing. Overall this has been the best All Inclusive hotel in Puerto Vallarta. "

"Beach and pool were nice. Water swimmable, sand slightly grainy"