Meno Wall Dive Site Tours and Activities

The property itself is beautiful, and my room was great—spacious, comfortable, and well-appointed. I was lucky to catch a stunning sunset on the beach, and the food at the restaurant was very good. The kitchen even accommodated an important dietary need on the fly, which I truly appreciated. The service in the restaurant was excellent. However, the overall experience was let down by a few service issues. I had messaged the hotel about a week before check-in to request a late checkout (which they offer), but never received a response. When I asked at check-in, I was told it wasn’t possible due to full occupancy and that it came with an extra fee—exactly why I tried to arrange it in advance. Additionally, despite having VIP status, I didn’t receive any upgrade. I had to ask them to adjust my restaurant bill afterward to reflect the VIP discount, which should have been applied automatically. Overall, it’s a lovely place to stay, but the communication and handling of VIP benefits could be improved.

Was quite shocked. Upon checking in, served a welcome drink, which was great but after that was just downhill. No towels were in the room and tried to call the front desk but the phone was disconnected. It took hours to get the towels. Power outage continued for so long and occurred frequently. The color of water was terrible… even for 1 night, wasn’t rest at all…