Melling Hotels, Liverpool

"Ideally located for Liverpool Hospital with convenient overnight car parking nearby."

"We had two seperate stays. The first was on the fifth floor in a room that was not updated and rather dismal. There was a metal window or door banging on the second night that work is up, went unresolved and meant we need to get key to another room to get sleep. Second stay was a single night on third floor in updated room at back of hotel. Nice. No banging. Location is great near train station. History and lobby are interesting. Staff were good and professional "

"Didn’t get the superior room as i originally paid for. Staff rude and unaccommodating. Informed hotel manger."

"Staff are helpful and friendly "

"This hotel is great. Basic room but amazing view and an incredible shower. Double glazed windows so nice and quiet! Bed was huge and comfy. "

"Very central with lots of entertainment options. The room was very quiet at night despite being close to all the pubs and street noise."

"Great hotel close to Lime Street. Beautiful room with lots of nice little touches. "

"The location was good, parking was very easy in Q Park with discount. Room was pretty average for a delux room. No drawers, or suitcase stand so every time I needed something the case went on the bed which isn’t great. There was no close up make up mirror in bathroom which was annoying. No fridge which was also a surprise. I checked in online and got confirmation email saying pick keys up at reception or from machine. Machine wouldn’t dispense keys so went to reception. Female member of staff said you’ve not checked in despite me looking at an email saying I’d successfully booked in online! She was having none of it, not much customer service no apology…."

"This was a family stay with a baby. Our room was right at the end and it was a long walk to get there with lots of doors throughout the lobby which was not easy with a baby stroller and our luggage. The room itself was fairly basic , even for a standard room. The breakfast was incredibly simple and was of a similar standard to a Travelodge or premier inn. The swimming pool and facilities were decent and would be the only reason we may consider coming back but will be skipping the breakfast next time. "