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Reviews of NH Collection Medellín Royal

5 out of 5
NH Collection Medellín Royal
Carrera 42 No 5 Sur 130, El Poblado, Medellín, Antioquia

Reviews

9.0

Wonderful

Rating 10 - Excellent. 706 out of 1000 reviews" "
Rating 8 - Good. 164 out of 1000 reviews" "
Rating 6 - Okay. 63 out of 1000 reviews" "
Rating 4 - Poor. 39 out of 1000 reviews" "
Rating 2 - Terrible. 28 out of 1000 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and is located in a safe place to walk around. The mall is down the conner. The staff are amazing there customer service on point.
Stayed 3 nights in Apr 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private entrance, great food and service, and English speaking front desk
Stayed 1 night in Apr 2024
Response from NH COLLECTION MEDELLIN on 24 Apr 2024
Dear Mr Kevin. Thank you for your comments. We gonna be waiting for the next time here :) Have a great day. Maria RpoGuest Relations Manager

8/10 Good

Sunny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
check in clerk tried to slide in a hotel rewards contract in a quick and slick manner, had it mixed in with the check-in forms xD Greasy dude but I caught ya :P Thought he could pull a fast one late night
Stayed 3 nights in Apr 2024
Response from NH COLLECTION MEDELLIN on 24 Apr 2024
Dear Sunny,Thanks for your comments. We pass it on to our reception team to continue improving and continue offering memorable experiences from the moment you arrive at the hotel.Thanks for your time.Maria RpoGuest Relations Manager

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe area and close to anywhere i wanted to go. Rooms were nice.
Stayed 4 nights in Apr 2024
Response from NH COLLECTION MEDELLIN on 24 Apr 2024
Dear Mark, We were happy to have you.Thank you for your incredible & positive comments.NH Collection Medellín your second home.Maria RpoGuest Relations Manager

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. People are friendly and very helpful. The breakfast is incredible. The rooms are nice and clean and beds are comfortable. Enjoyed our stay tremendously.
Stayed 3 nights in Apr 2024
Response from NH COLLECTION MEDELLIN on 24 Apr 2024
Dear Ricardo Thanks for your comments. We were happy to have you.Thank you for surprising us with these positive comments.NH Collection Medellín, your second home.Maria RpoGuest Relations Manager

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly environment, friendly people, and their personal were awesome
Stayed 6 nights in Mar 2024
Response from NH COLLECTION MEDELLIN on 24 Apr 2024
Dear Walter,We loved having you at home.thank you for your comments.We are waiting for you very soon.Maria RpoGuest Relations Manager

8/10 Good

Dolores

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bueno
Stayed 4 nights in Jan 2024
Response from NH COLLECTION MEDELLIN on 24 Apr 2024
Gracias por tu calificación. Estamos felices de haber cumplido tus expectativas. NH Collection Medellín. Maria RpoGuest Relations Manager

10/10 Excellent

Jose, Doral

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from NH COLLECTION MEDELLIN on 24 Apr 2024
Gracias Jose por tu calificación. NH Collection Medellín, te espera muy pronto. Maria RpoGuest Relations Manager

8/10 Good

Emmanuel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning in the room had functioning issues. The staff was able to have maintenance handled the concern promptly.
Stayed 2 nights in Apr 2024
Response from NH COLLECTION MEDELLIN on 24 Apr 2024
Dear Emmanuel,Thank you for your comments. We will improve our spaces so that the experience is increasingly comfortable and memorable.

10/10 Excellent

Patricia, Panama

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a great zone of the city
Stayed 3 nights in Apr 2024
Response from NH COLLECTION MEDELLIN on 13 Apr 2024
Dear Patricia. Thanks for your comments.We are happy to have met your expectations.We hope to see you again very soon.

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lobby
Stayed 2 nights in Feb 2024
Response from NH COLLECTION MEDELLIN on 8 Apr 2024
Querido Sergio,Muchas gracias por tu valoración. Deseamos seguir escribiendo historias juntos. Maria RestrepoGuest Relations Manager.

10/10 Excellent

Oscar, Charlotte

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel para hospedarse si piensa viajar a la ciudad de Medellín.
Stayed 2 nights in Mar 2024
Response from NH COLLECTION MEDELLIN on 20 Mar 2024
Querido Oscar, Estamos felices de haber cumplido con sus expectativas. Gracias por elegirnos. Los esperaremos muy pronto, para que juntos sigamos construyendo, Experiencias NH.

8/10 Good

Rafaelina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this hotel in Medellin, Colombia and overall, I had a pleasant experience. The room was impeccably clean, the staff provided exceptional service, and the breakfast offered a decent selection, although more protein options would be appreciated. However, the bed was uncomfortably hard, which detracted from an otherwise enjoyable stay. I hope the management considers investing in more comfortable beds to enhance guests' comfort. Despite this, I would still recommend this hotel for its cleanliness, excellent staff, and convenient amenities.
Stayed 4 nights in Mar 2024
Response from NH COLLECTION MEDELLIN on 20 Mar 2024
Dear Rafaelina, Thank you so much for your comment.Thanks for choosing us.We will be very happy to serve you again.Maria RestrepoGuest Relations Manager

10/10 Excellent

FRANK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!, near to Provenza, Parque Lleras, Santa Fe Shopping Center and El Tesoro Shopping Center. Around of the Hotel is safe.
Stayed 5 nights in Feb 2024
Response from NH COLLECTION MEDELLIN on 20 Mar 2024
Dear Frank, Thanks for taking your time.nh collection medellin thanks you for your hospitality.We are happy to have served you.Maria RestrepoGuest Relations Manager

10/10 Excellent

Patricia

Travelled with family and small children
Liked: Cleanliness
The property was very clean and well maintained. The staff was very happy to assist us with any needs that we had.
Stayed 8 nights in Feb 2024
Response from NH COLLECTION MEDELLIN on 20 Mar 2024
Good day, Mrs Patricia.Thank you so much for your comment. We will be very attentive to your next arrival. Thanks for choosing us! Maria RestrepoGuest Relations ManagerNH Collection Med

10/10 Excellent

Eduard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from NH COLLECTION MEDELLIN on 1 Apr 2024
Dear Eduard. We hope to have the next opportunity and improve your perception of our hotel.Thanks for your comments.

4/10 Poor

Azizeh

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Overall the experience was pleasant but one significant influence in my experience was the choice of mattress. I have always been a fan of stiff beds but they took it to a whole new level, I was like sleeping on the floor. The most uncomfortable bed in my life. For this reason I wouldn’t recommend anyone to stay here.
Stayed 1 night in Feb 2024
Response from NH COLLECTION MEDELLIN on 20 Mar 2024
Dear Azizeh,Hopefully everything is going well!Thank you for choosing us and the good comment!I will bring this situation to our team to improve it and continue providing memorable experiences to our guests.Maria Restrepo Guest Relations Manager

10/10 Excellent

Marisol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Feb 2024
Response from NH COLLECTION MEDELLIN on 23 Feb 2024
Querida Marisol, Gracias por sus comentarios, estaremos haciendo feed-back con nuestro equipo NH Collection Medellín para continuar mejorando y poderles brindar a nuestros visitantes, experiencias memorables. ¡Ten un gran día! Maria Restrepo Guest Relations ManagerNH Collection Medellín

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We had a family group for breakfast & the eggs c as he 10 minutes late & cold. Staff had a take it or leave it approach :( Disappointing
Stayed 4 nights in Feb 2024
Response from NH COLLECTION MEDELLIN on 22 Feb 2024
Dear Michael.Thank you very much for his comments. We apologize for what happened during his stay. We will speak with the management team to avoid future situations in this regard.Guest Relations ManagerNH COLLECTION MEDELLIN

6/10 Okay

Mey

Stayed 3 nights in Feb 2024
Response from NH COLLECTION MEDELLIN on 20 Mar 2024
Dear Mey, Thank you so much for your comment.Maria RestrepoGuest Relations Manager

10/10 Excellent

Milania

Travelled with partner
No complaints . Just wish the staff spoke English more . The ones that did made my life easier . Like basic English words. Hot tub was hot and nice . Room was good . All good location was good . Walked to the mall 2 minutes away . The party area 20 mins walk . Uber was 3$ but the walk was nice
Stayed 3 nights in Feb 2024
Response from NH COLLECTION MEDELLIN on 22 Feb 2024
Hello Miss Milania.It is a pleasure for us to have had her presence at the NH Collection Medellin. Thanks for sharing these comments. We will meet with the team to strengthen those second language skills.We hope to see you again very soon.NH COLLECTION MEDELLIN, YOUR SECOND HOME.

10/10 Excellent

Jeffry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Feb 2024
Response from NH COLLECTION MEDELLIN on 23 Feb 2024
Querido Jefrey, Deseamos se encuentre muy bien. ¡Gracias por haber hecho parte de nuestra experiencia NH Collection Medellín. Sus comentarios hacen que nuestro equipo se esmere cada vez más en brindar servicios de alta. Tomaremos su feed-back para continuar mejorando estos detalles.¡Ten un gran día!

10/10 Excellent

Jania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding! Hotel rooms very clean and room was made no matter what time of the day. Breakfast is very complete. The hours for the weekend are extended until 11:00 am and 12:00. Very satisfied!
Stayed 6 nights in Feb 2024
Response from NH COLLECTION MEDELLIN on 16 Feb 2024
Dear Jania,Thank you very much for your comment. As NH Medellín Collection it was a pleasure to have you here. We look forward to having the privilege of continuing to add great moments and experiences together.NH COLLECTION MEDELLINMaria RestrepoGuest Relations Manager.

10/10 Excellent

Betzaida

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED EVERYTHING, THE STAFF WAS AMAZING I WOULD DEFENTITLY RECOMMEND IT
Response from NH COLLECTION MEDELLIN on 13 Feb 2024
Good day, Mrs Betzaida. We appreciate your comments and time with us. It has been a pleasure to have shared these days with you.NH COLLECTION MEDELLÍN your second home!

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area was great. Felt safe at all times. And staff was amazing to me. Definitely staying there again when I revisit.
Stayed 4 nights in Jan 2024
Response from NH COLLECTION MEDELLIN on 5 Feb 2024
Dear Isaac, thank you for your comment and we are glad that your stay was amazing. thank you, NH Collection Medellin Team.

6/10 Okay

Jaime, Miami

NH Medellin is a good option in Medellin giving that the market doesn't offer really outstanding options. Comparable to multiple destination I gave the hotel an average rate.
Stayed 4 nights in Jan 2024
Response from Hotel NH Collection Medellin on 5 Feb 2024
Dear Jaime, Thank you for your comments.NH Collection Medellin Team.

8/10 Good

Meyling

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Sarai Taborda - Guest Relations on 26 Jan 2024
Dear Mrs. Meyling, Thank you for taking the time to rate your experience with us. We hope to have you back soon. Sincerely,

10/10 Excellent

Denisse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Sarai Taborda - Guest Relations on 26 Jan 2024
Mrs. Denisse, thank you for taking the time to rate your experience with us. We hope to have you back soon. Sincerely,

4/10 Poor

ashley

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
honestly the room was not clean sheets had stains. toilet had stains. bed was super itschy. really disappointing. the food was fine the bell man super nice the room service delivery super nice. the woman at the gym terribly rude.
Stayed 1 night in Jan 2024
Response from Sarai Taborda - Guest Relations on 26 Jan 2024
Dear Ashley, Please accept our sincere apologies for the inconvenience you experienced during your stay at our hotel. It certainly doesnt meet the standard we set for. Your comment has been shared with the areas involved to investigate what could have happened. Thank you for choosing us for your stay. Sincerely.

10/10 Excellent

Robert John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!! Definitely will come again👍👍
Stayed 7 nights in Jan 2024
Response from Sarai Taborda - Guest Relations on 26 Jan 2024
Mr. Robert, thank you for taking the time to share your experience with us. We hope to have you back soon. Sincerely,

4/10 Poor

Manuela, Winter Haven

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Our experience at this hotel was not the best. Both my husband and I love to travel, and part of that is finding a hotel with a comfortable bed to sleep on. The mattress is so stiff that the first night was absolutely horrible. In the morning we woke up and asked the receptionist to see if they had some kind of pillow top to make it more comfortable and they were super nice trying to accommodate our request. Even though they put a very thin mattress top we were extremely uncomfortable, to the point that every single night we tossed and turned. The hotel is in a great area but has no views of the mountains. The breakfast is included but it was ok overall. Parking is included as well. The staff was very friendly but we honestly wish we would’ve stayed somewhere else.
Stayed 2 nights in Jan 2024
Response from Sarai Taborda - Guest Relations on 18 Jan 2024
Dear Manuela, We are very sorry to know that we didnt meet your expectations. What you described certainly does not meet the standard we set forth, I'm sorry that your stay fell short of your expectations. We take very seriously our guests' feedback, so your comment has been addressed to the corresponding area. We hope to provide you with a better experience in the future. Sincerely,

10/10 Excellent

Sorely, Corona

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel muy confortable
Stayed 4 nights in Jan 2024
Response from Sarai Taborda - Guest Relations on 18 Jan 2024
Estimada Sorely. Gracias por tomarse el tiempo de compartir su experiencia en nuestro Hotel NH de Medellín. Nos encanta que haya disfrutado su estancia. Gracias por elegirnos! Esperamos tener la oportunidad de recibirla de nuevo pronto. Saludo Cordial,

10/10 Excellent

Natalie, Toa Baja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 6 nights in Jan 2024
Response from Sarai Taborda - Guest Relations on 18 Jan 2024
Estimada Natalie. Gracias por tomarse el tiempo de calificar su experiencia en nuestro Hotel NH de Medellín. Nos encanta que haya disfrutado su estancia. Gracias por elegirnos! Esperamos tener la oportunidad de recibirla de nuevo pronto. Saludo Cordial,

10/10 Excellent

Dressel, St. Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel updated, beautiful, modern and mall across the street.
Stayed 2 nights in Jan 2024
Response from Sarai Taborda - Guest Relations on 11 Jan 2024
Dear Dressel, thank you for taking the time to share your experience with us. We are glad that you enjoyed your stay at our hotel. We hope to have you back soon again. Sincerely, Sarai Taborda.

10/10 Excellent

JOE, ROCKLEDGE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was the key .
Stayed 3 nights in Dec 2023
Response from Sarai Taborda - Guest Relations on 10 Jan 2024
Dear Joe, We appreciate you taking the time to share your rating with us. We are glad you enjoyed your experience at our hotel. We hope to have you back soon. Sincerely,

10/10 Excellent

KWONG, Jamaica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Sarai Taborda - Guest Relations on 26 Jan 2024
Mr. Kwong, thank you for taking the time to rate your experience with us. We hope to have you back soon. Sincerely,

10/10 Excellent

Saeed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Sarai Taborda - Guest Relations on 10 Jan 2024
Dear Saeed, We appreciate you taking the time to share your rating with us. We are glad you enjoyed your experience at our hotel. We hope to have you back soon. Sincerely,

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
Disappointing
Disappointing stay in an amazing city at what could be a great hotel if management tried. We spent several nights at this NH, and have stayed at other NH properties in Europe in recent years. The NH Medellin was a letdown especially for the price. A prime example is New Year's Eve, we returned from a dinner out at 11:30 pm to the hotel hoping to get some glasses of champagne and celebrate. The main (only) bar in the hotel was closed, so we went to the restaurant on the second floor. There we were met with overworked staff trying to manage the huge guest load who didn't notice us at all. I finally asked about some champagne and was met with a simple "no." Surprised, and feeling sorry for the stressed staff, I went to the front desk to inquire there, and got another curt no. So, we sat outside and had our own celebration. But this lack of interest in service is the hallmark of the hotel it seems: our AC system never worked properly and was never fixed despite many requests, hotel concierge seems non-existent for help with plans and planning, etc. The only saving grace was the bellman, Jorge, who is tireless, friendly, wonderful. In short, the NH Medellin is not bad per se, but certainly does not live up to its pricing or its status as a top hotel. You can do far better for far less in Medellin right nearby.
Stayed 3 nights in Dec 2023
Response from Sarai Taborda - Guest Relations on 10 Jan 2024
Dear Guest, We are very sorry to read that you had a bad experience at our hotel. What you described certainly does not meet the standard we set forth, I'm sorry that your stay fell short of your expectations. We take very seriously our guests' feedback, and we already addressed your comments to the areas involved who are inspecting internally what happened to take corrective measures to prevent things like this from happening again. We hope to provide you with a better experience in the future. Thank you. Sincerely,

10/10 Excellent

Nestor Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
Amazing stay with my family. Perfect location, great breakfast and super friendly staff. I will come back
Stayed 3 nights in Dec 2023
Response from Hotel NH Collection Medellin on 31 Jan 2024
Dear Nestor, we are glad to hear that you have a wonderful experience in our hotel. we hope to see you again soon.

10/10 Excellent

paul, DALLAS

Stayed 1 night in Jan 2024
Response from Sarai Taborda - Guest Relations on 10 Jan 2024
Dear Paul, We appreciate you taking the time to share your rating with us. We are glad you enjoyed your experience at our hotel. We hope to have you back soon. Sincerely,

10/10 Excellent

Jenniffer

Stayed 5 nights in Dec 2023
Response from Sarai Taborda - Guest Relations on 20 Jan 2024
Dear Jenniffer, Thank you for taking the time to rate your experience at our Hotel. We are glad that you had an excellent experience. We hope to have you back soon. Sincerely, Sarai Taborda - Guest Relations.

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay at this hotel. It's clean and secure. The front desk staff are professional and speak English well. The restaurant is excellent. Leidy, one of the servers, is amazing. A small bar is adjacent to the lobby but still feels cozy. Jaime, the friendly bartender, makes me feel like I'm his best friend instead of a customer. The reason that I love this hotel is the staff. They are friendly and responsive. I had a minor maintenance problem and called the front desk. Within 5 minutes, someone came to fix the problem. The hotel is conveniently located a block away from a beautiful shopping center. A GREAT place to stay.
Stayed 9 nights in Dec 2023
Response from Sarai Taborda - Guest Relations on 27 Dec 2023
Dear Paul, We really appreciate your kind words and thank you for taking the time to share your experience with us. We are glad that you enjoyed the service provided by our staff. Looking forward to having you back soon at our Hotel in Medellín!! Kind regards,

10/10 Excellent

Joseph

Stayed 4 nights in Dec 2023
Response from Sarai Taborda - Guest Relations on 10 Jan 2024
Dear Joseph, We appreciate you taking the time to share your rating with us. We are glad you enjoyed your experience at our hotel. We hope to have you back soon. Sincerely,

10/10 Excellent

Patricia, Panama

Stayed 2 nights in Dec 2023
Response from Sarai Taborda - Guest Relations on 27 Dec 2023
Sra. Patricia, Gracias por tomarse el tiempo de calificar su experiencia con nosotros. Esperamos tenerla pronto de regreso. Saludos,

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch hotel. Kind and helpful staff. In a good and safe area near Santa Fe mall. Had a great time! Highly recommend!
Stayed 4 nights in Dec 2023
Response from Sarai Taborda - Guest Relations on 27 Dec 2023
Mr. Carlos, Thank you for taking the time to write a review, We are glad that you had a good experience and we look forward to seeing you again! Sincerely

8/10 Good

Daniel

Travelled with family and small children, Business traveller
Liked: Cleanliness
Excelente
Response from Hotel NH Collection Medellin on 5 Feb 2024
Estimado Daniel, gracias por su comentario y nos alegra saber que fue estadia estuvo excelente. Atentamente Equipo NH Collection Medellin

10/10 Excellent

MARIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Sarai Taborda - Guest Relations on 27 Dec 2023
Sra. Maria, Gracias por tomarse el tiempo de calificar su experiencia con nosotros. Esperamos tenerla pronto de regreso. Saludos,

10/10 Excellent

Iman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Sarai Taborda - Guest Relations on 3 Jan 2024
Dear Iman, thank you for taking the time to share your rating with us. We are glad you had a nice experience at our hotel. Look forward to welcoming you back soon. Sincerely,

10/10 Excellent

gloria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food options (menu) should be improved, specially breakfast.
Stayed 5 nights in Dec 2023
Response from Sarai Taborda - Guest Relations on 11 Dec 2023
Dear Gloria, thank you for taking the time to share your rating with us. Your feedback is appreciated and will help us to improve. We hope to welcome you back soon and to provide you with a better experience. Sincerely,

10/10 Excellent

Julio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location. I felt secure. Staff was friendly, respectful, and they showed an outstanding customer service.
Stayed 5 nights in Dec 2023
Response from Sarai Taborda - Guest Relations on 11 Dec 2023
Dear Julio, Thank you for being our guest and sharing your comments. I am delighted that you had an exceptional experience at the NH Collection Royal Medellin Hotel and that you liked the service provided by our team. Look forward to welcoming you back. Sincerely,