Citadines Namba Osaka

Photo gallery for Citadines Namba Osaka

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In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains

Overview of Citadines Namba Osaka

Citadines Namba Osaka

4.0 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
3-5-25 Nippombashi, Naniwa-ku, Osaka-shi, Osaka

Explore the area

  • Popular LocationKuromon Ichiba Market3 min walk
  • Popular LocationNamba Grand Kagetsu Theater7 min walk
  • Popular LocationTsutenkaku Tower13 min walk
  • AirportOsaka (KIX-Kansai Intl.)51 min drive

Choose dates to view prices

About this area

Osaka

Located in Shinsaibashi neighbourhood, Citadines Namba Osaka is connected to a shopping centre. Osaka Science Museum and Osaka Museum of History are cultural highlights, and travellers looking to shop may want to visit Kuromon Ichiba Market and Shinsaibashi Shopping Arcade. Legoland Discovery Center and Osaka Aquarium Kaiyukan are not to be missed.
Visit our Osaka travel guideOpens in a new window
Map

What's nearby

  • Kuromon Ichiba Market - 3 min walk
  • Namba Grand Kagetsu Theater - 7 min walk
  • Namba Parks - 9 min walk
  • Ikukunitama Shrine - 13 min walk
  • Tsutenkaku Tower - 13 min walk

Getting around

  • Namba Station (Nankai) - 5 min walk
  • Kitntetsu-Nipponbashi Station - 6 min walk
  • Osaka (KIX-Kansai Intl.) - 51 min drive

Restaurants

  • Namba Niku Gekijou - 2 min walk
  • Doutor - 2 min walk
  • Men No Kuni - 2 min walk
  • Ohsho - 3 min walk
  • Kemuriya - 3 min walk

About this property

Citadines Namba Osaka

Art Deco hotel connected to a shopping centre in Osaka with fitness centre
This hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a microwave in a common area and a business centre. All rooms are soundproofed and offer free WiFi and hairdryers. For a bit of entertainment, LED TVs come with cable channels, and guests can also appreciate conveniences like fridges and microwaves.
Citadines Namba Osaka offers 313 accommodations with laptop-compatible safes and complimentary slippers. LED televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global) and Ecolab (third-party expert - Global)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: JPY 1800 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Fitness centre
  • Playground

Family friendly

  • Children's games
  • Children's toys
  • Laundry facilities
  • Microwave
  • Playground
  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Chinese (Mandarin)
  • English
  • Indonesian
  • Japanese
  • Korean
  • Malay

Business services

  • Business centre
  • Computer station
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)
  • Renovated entire property – December 2019
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing

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Policies

Check-in

Check-in from 2:00 PM - 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Due to COVID-19 restrictions, access to the fitness facility and children's playground is available by reservation only from 9 AM to 6 PM, daily.
A scheduled power outage will take place on May 11, 2022 from 11 AM-5 PM.

Renovations and closures

The following facilities or services will be unavailable from December 16 2021 to December 15 2023 (dates subject to change):
  • Breakfast
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of JPY 8470 per pet, per night
Welcoming dogs and cats only
1 per room (up to 18 lbs/8 kg)
Pets cannot be left unattended
Food and water bowls and litter trays are available
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 4840.0 per night.
Cots (infant beds) are available for JPY 550.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax may be collected at the property, effective 1 January 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: JPY 1800 per person (approximately)
  • Airport shuttle fee: JPY 40000 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: JPY 8470 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Cleaning/housekeeping/linen fees vary based on length of stay and unit size
  • Crib (infant bed) fee: JPY 550.0 per night
  • Rollaway bed fee: JPY 4840.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Citadines Namba Osaka Hotel
Citadines Namba Osaka Osaka
Citadines Namba Osaka Hotel Osaka

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 71 out of 93 reviews
5 - Excellent 76%
Rating 4 - Good. 18 out of 93 reviews
4 - Good 19%
Rating 3 - Okay. 3 out of 93 reviews
3 - Okay 3%
Rating 2 - Poor. 1 out of 93 reviews
2 - Poor 1%
Rating 1 - Terrible. 0 out of 93 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.5/5

Staff & service

4.6/5

Amenities

4.8/5

Property conditions & facilities

3.5/5

Eco-friendliness
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places I’ve ever stayed.
Stayed 1 night in Apr 2022

4/5 Good

Stayed 1 night in Dec 2021

5/5 Excellent

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, room comfort
Wonderful Stay
Fantastic all around. Nice large room and very kind, helpful and professional staff.
Stayed 1 night in Jan 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, room comfort
Attention to detail
I enjoyed the details.. form the fresh smell of the hallways to the considerations in the fitness facility..
Stayed 2 nights in Nov 2020