Search Massarella hotels

"Big, spacious clean room, very comfortable stay"

"Amazing hotel, the staff were great and so accommodating. The little touches they do to make your stay comfortable were a lovely surprise. We will definately be going there again. "

"Excellent service! Friendly staff, very clean and spacious room and in the centre of all amenities. Highly recommend this hotel!"

"The stay at the hotel was very good,all the staff was willing to help us.The first night our room had no heat and it was cold,so we complained the next morning and they checked and because we had right,they apologized and immediately changed our room.The breakfast was nice and they had incredible coffee!The room was clean and tidy and also we had all the day hot water."

"Very clean room. Sky TV watchable in Junior Suite. Breakfast was various and wonderful. Outside street parking is possible, but I parked in the garage which cost additional 15EUR. To get to the room, it was like a labyrinth."

"A bit old hotel - some parts of the room are damaged - but in actual, everything is well. Garage costs 10EUR/night."

"Nous avons apprécié l'accueil,le confort des chambres,le rapport qualité prix "

"Very nice and well managed hotel"

"The room was well-appointed, comfortable, and impeccably clean. The hotel’s location is perfect — just steps from the train station, restaurants, and cafés, making it incredibly easy to explore Lucca and the surrounding area. The staff were genuinely helpful, and every restaurant recommendation they gave us was spot-on. Lucca is a beautiful town, and this hotel is the ideal place to relax and truly enjoy it. One more thing — breakfast was absolutely delicious and always fresh. The woman working each morning was especially attentive and would make us the perfect coffee without us even having to ask. That personal touch made our stay feel so special. We will absolutely be back!"