Holiday Homes in Mascot

"Arrived late at night and had to call to get in. Staff was fast and friendly room was clean and nice with a large fridge "

"Said there was a little construction but it was 75% of the park. On top of that the life guards aren't consistent in their rules each day and half of them don't care if you wait longer, there's absolutely no reguard for the guest's experience. Everyone seems bored and unhappy and it was too crowded once they closed everything but once again the hotel doesn't care."

"Great Location with a great view."

"Great choice and location to stop on route to Florida. Room was updated however had a stale smell. For us to get a nights sleep to be back on the road the price and location was good"

"I like everything about this property. It is pretty much all inclusive. Very nice place. My family and I will definitely stay again!!"

"The manager of Hidden trails must have been over worked, I have never experienced a manager to be so rude. There were 9 of us for dinner, we waited for an hour before we even asked how much longer. She immediately had an attitude, We pointed out that people in the restaurant that came in after us had already received their food, She said oh yeah who? Point out who got their food before you. We said that we weren't going to do that because at this point everybody in the restaurant was looking in our direction, The manager stormed off and said there's only three of us. Maybe more training in customer service. This was very avoidable. On another note, customers should be made aware of changes in the waterpark prior to arrival. The maintenance made our stay difficult due to having a handicapped person with us and the closure led to her not being able to participate in our activities."

"Great location for a stay that requires you to be close to the university of Tennessee. Clean, super convenient to school, malls, etc."

"Location was excellent and the hotel was very clean and the staff was friendly. The entire downtown was walkable from the hotel. The room was large and inviting. "

"Very clean small hotel with a excellent breakfast"