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Reviews of Riad Kaiss by Anika

5 out of 5
Riad Kaiss by Anika
65, Riad Zitoun Kedim, Marrakech

Reviews

9.8

Exceptional

Rating 10 - Excellent. 173 out of 189 reviews" "
Rating 8 - Good. 10 out of 189 reviews" "
Rating 6 - Okay. 3 out of 189 reviews" "
Rating 4 - Poor. 1 out of 189 reviews" "
Rating 2 - Terrible. 2 out of 189 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Said Hany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly people
Stayed 2 nights in Apr 2024

10/10 Excellent

Eileen, San bruno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely riad with hospitable staffs. The staffs were warm and welcoming. The building is very beautiful! Highly recommend
Stayed 4 nights in Apr 2024

10/10 Excellent

Mitzi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Charlotte Helena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We can't recommend this place enough. From the moment we arrived until the day we reluctantly departed, the team at Riad Kaiss took care of our every need in the most beautiful and boutique of settings. The breakfasts were excellent, our evening meal on arrival was the perfect introduction to Moroccan cuisine and the coffee is some of the best I've ever had. The riad is situated in the middle of town, so perfect for accessing all of the souks as well as the main square and the nearby Bahia Palace. After the hustle and bustle of the markets, bars and restaurants, it really is a luxury oasis in the middle of all the action. When we next come to Marrakech, we will definitely stay at Riad Kaiss!
Stayed 5 nights in Mar 2024

10/10 Excellent

Simeon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful historical property in a quiet area within the heart of the old city
Stayed 5 nights in Mar 2024

10/10 Excellent

Dalton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful riad. Excellent location. Very helpful and communicative staff.
Stayed 3 nights in Feb 2024

10/10 Excellent

Satnam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve just come back to London, stayed here for the weekend for my birthday and it was absolutely amazing. The staff are very pleasant, professional and accommodating. I had the best suite and they even got me a lovely cake. I would definitely stay here again.
Stayed 3 nights in Feb 2024

10/10 Excellent

Emily

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay in Riad Kaiss - the staff, food and room were amazing and they gave us lots of thoughtful touches like making me a birthday cake and giving us a lunch bag for our flight home. We couldn’t praise the staff more they were incredible and we have some lovely memories. We will be back in future. Best Riad in Marrakech.
Stayed 4 nights in Feb 2024

10/10 Excellent

Saeed

Liked: Cleanliness, staff & service, property conditions & facilities
Staff couldn’t have been any nicer
Stayed 6 nights in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
A fantastic hotel in a converted fifteenth century Riad, with just 10 rooms. A Riad is a walled home with internal gardens and the Riad Kaiss actually has two quadrangles, each with trees and plants, where breakfast can be served. The hotel keeps many features from previous centurys and the owners have added a wonderfully eclectic mix of furniture, lamps, ornaments. In short, staying in this wonderful building would be the highlight of any trip to Marrakesh. Finally, the staff are truly wonderful and really made us feel cared for throughtout our stay. Our thanks to all of them.
Stayed 5 nights in Jan 2024

10/10 Excellent

Jebaselvan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top location, top service!
Stayed 4 nights in Jan 2024

10/10 Excellent

Lizhong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quad yard is stunning, the room is exotic charm, the staff are very friendly and always there to help.
Stayed 2 nights in Dec 2023

10/10 Excellent

marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Riad
Fantastic Riad. Loved our penthouse suite w/private patio. Massage was lovely. Charming, full of antiques walking distance to the palaces and market and some great restaurants, but quiet away from motorbike noise. We wanted to stay longer!! Definitely will come back here
Stayed 2 nights in Dec 2023

10/10 Excellent

Jennie-Clare

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the unique presentation of the rooms, and the gorgeous courtyard area for breakfast. The pool, hammam and roof terraces were also lovely and the perfect way to relax after a busy day seeing the sights of Marrakech.
Stayed 2 nights in Nov 2023

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating. Great location. Very clean. Beautiful Riad.
Stayed 3 nights in Oct 2023

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is every bit as beautiful as the photos look. The staff are ultra friendly and go out of their way to help you enjoy your stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Sarah Eleanor

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2023

10/10 Excellent

Beatriz, Whippany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Dragan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Riad, excellent and attentive staff. Very pleasurable stay.
Stayed 3 nights in Aug 2023

10/10 Excellent

Annabelle, Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property in the heart of the Medina. Exceptionally friendly staff. Would definitely stay again. Morocco we love you!
Stayed 1 night in Aug 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic place to stay if you’re looking for a true Riad experience in the heart of the Medina. The warm and friendly staff make the stay relaxing and stress free. Will definitely be back!!!
Stayed 3 nights in Aug 2023

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect long weekend getaway
Great, attentive service, a beautiful courtyard and a refreshing rooftop pool to cool down made this the perfect oasis of calm in the heart of Marrakech for a long weekend getaway.
Stayed 3 nights in Aug 2023

10/10 Excellent

al

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff Mgr Antonio was amazing to me in a situation N Abdul n others just great ambience n service ! I stay in over 100 hotels a year and I was incredibly impressed Ps pergola restaurant recommended n !! 🙏
Stayed 2 nights in Aug 2023

10/10 Excellent

al

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to thank Antonio n the entire staff . Certainly one of the best stays of my over 100 this year
Stayed 1 night in Aug 2023

8/10 Good

Neda

Stayed 1 night in Jul 2023

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

C S

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mothers and daughters weekend
What a gem! The Riad is truly a little oasis amidst the busy medina and souks, giving you the best of both worlds. The staff were so warm and welcoming and could not have been nicer. They were so friendly and helpful with any queries or recommendations for restaurants or places to visit. We will definitely return to Marrakesh and Riad Kaiss. A truly memorable weekend.
Stayed 2 nights in Jul 2023

10/10 Excellent

valentina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Es una propiedad bellísima el staff es profesional y muy ayudadores Lo recomiendo ampliamente
Stayed 7 nights in Jul 2023

10/10 Excellent

Rhodalyn

Stayed 2 nights in Jun 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There's no way around it, I LOVED Riad Kass from the first minute I stepped into this small hotel. Everybody here was genuinely kind, especially the two receptionists Houdaifa and the lovely Olaya (sorry for butchering your names, I lost my notebook). They made me feel so welcome every time I returned from the sweaty city. But absolutely everybody was courteous and kind! At first, I wasn't too happy with my room since I asked for one with lots of light, but the Arabian decor quickly won me over. Another delight was the great breakfast in the courtyard. The courtyard is the stomping grounds of four well-behaved turtles as well - a touch I loved. Just don't step on them, please. That would be bad karma. A small gripe is that I paid 22 Euros for the shuttle service from the airport to avoid infights with the local cab drivers. I was told somebody from the hotel would be waiting with a sign with the hotel's name. That was NOT the case. I waited for an hour for my pickup while the driver was waiting next to a sign with a long list of hotels - a list I couldn't see because a tour group was standing in front of it. So, demand that the driver has a sign with your hotel or your name! (The driver was wonderful when we finally connected though) So, don't get me wrong. I became a true fan of this hotel within the first 24 hours, and I bet you will love it, too unless you think you should have a TV in your room. You sure don't. The city of Marrakech is a great TV in itself!
Stayed 5 nights in May 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
More 4 star than 5
Riad was in good location and had excellent staff. Riad had a nice courtyard and a great breakfast; wine was also available to order. Rooms were small and could use some updating (considering this is supposed to be a 5 star property). Mattresses in the twin room needed to be replaced. I'm not sure if they mop under the beds. My roommate dropped something and it was not clean under there. Doors do not seal great so you can hear people in the courtyard. I would also think when it's hot outside, this will heat up the room more. Finally, this hotel quotes you the room price in Euros. At checkout, they convert to Moroccan Dirhams. Why don't they just quote in dirhams from the get go? I didn't check math to see if they are converting at a good rate. They charge an extra 3% if you pay by credit card.
Stayed 4 nights in May 2023

4/10 Poor

Preeti

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel was difficult to find and get to. The hotel can definitely use an uplift. The linen and towels didn't seem fresh. The toilets were extremely small. No matter what care you took there was a pool of water outside the tub. The AC didn't work well at all. The day we arrived there were guys who came in to fix the toilet for about half an hour. Not worth the amount they charge for the room.
Stayed 2 nights in May 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genuine. Authentic. Great experience.
Stayed 4 nights in Feb 2023

10/10 Excellent

yehiel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

10/10 Excellent

Harrison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The service at this riad is exceptional. I felt like a king in my own castle. The food is also good, convenient location, lovely view from the rooftop, and the rooms were good.

10/10 Excellent

Mazal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The riad is beautiful, the staff is friendly, welcoming, wanting to please, and helpful. Google Maps won't take you correctly, hehe. Stay at this riad for a most peaceful, and enjoyable stay!

10/10 Excellent

MIREYA, BELLEVILLE

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a family vacations and hotel friendly staff made everything unforgettable .

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a beautiful courtyard. Amazing friendly staff who always were ready to assist you if needed. Great breakfast and only a few minutes from everything.

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience staying at this Riad
Amazing stay, amazing staff! Very beautiful riad. The staff made me and my fiance feel like family, from welcoming us in at check in, to making sure we were comfortable and having a good time in Marrakesh, both day staff and night staff equally treated us with wonderful hospitality. The next time we travel to Marrakesh we will only stay here.
Stayed 2 nights in Nov 2022

10/10 Excellent

Brooks

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Who knew there could be such charming calm in the middle of the market?
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool Experience
The Riad is in the heart of the market, but so quiet once you got in. It can be a bit tricky to find, but our cab driver called them before we arrived and they came and met us in the square to help us with our bags. The only negative is that we were too busy exploring and we didn't get to spend more time there. It was a beautiful place!! A five star experience.
Stayed 1 night in Nov 2022

10/10 Excellent

Hyacinth

Travelled with family
Liked: Staff & service, property conditions & facilities
Quaint and lovely Riad. Location is within walking distance from main square of Jeema El-FNA. The staff is friendly and accommodating.

10/10 Excellent

Silke, Waxhaw

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Riad was conveniently close to everything on our itinerary. Hospitality is unmatched, the staff were very accommodating, helpful and friendly. They treat you like a guest in their home.
Stayed 4 nights in Oct 2022
Response from Kaiss team on 28 Oct 2022
Thank you so much for your lovely review!

10/10 Excellent

richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An oasis in the city with amazing staff
Stayed 1 night in Oct 2022

10/10 Excellent

nathan

Liked: Cleanliness, staff & service
Amazing staff, amazing building. The Riad is a little oasis in Marrakesh.
Stayed 2 nights in Oct 2022

10/10 Excellent

Nan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully decorated with an interior courtyard for delicious Moroccan breakfasts.The manager LeAnn and her staff were courteous and so helpful. The riad is well-located within the medina. My only suggestion would be the need for brighter lighting in the bathroom. Wholeheartedly recommend these accommodations.
Stayed 4 nights in Sep 2022

10/10 Excellent

Jack

Stayed 2 nights in Sep 2022

10/10 Excellent

Zia

Stayed 2 nights in Sep 2022