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"We enjoyed our second stay at this resort. The staff were friendly and helpful! We enjoyed the two pools. Room was clean, and comfortable.. We will be back to this Shangri-La hotel in November.."

"Breakfast was great but we saw hairs that don’t belong to us on the sink when we first go in…"

"Great resort "

"New decoration , excellent service, good parking which is direct to hotel , just use the key card in lift without press button which is very convenient, the swimming pool staff are all kindly , I am surely to choose again for my next Penang trip"

"Good place to stay"

"Hotel facilities was in top condition. Comfortably stay with beautiful scenic. Strong aircon and maintained excellent cleanliness "

"Huge rooms location bit off from everything"

"Spacious and clean room, pleasant and helpful staff, great location. We'd stay there again."

"Great stay Great food Helpful staff"

"Excellent Suit room, pool facility, Spa is awesome"

"Clean and comfortable room coupled with a fitness center and a pool made it a wonderful stay"

"Beautiful hotel, clean and very nice staff! "

"Great hotel"

"best ever hotel to stay with family and children.."

"Everything was right about the property, beautiful property, great locations, great service"

"good layout, helpful staff"

"Nice hotel"

"Excellent stay for 3 nights.. good amenities and clean."

"Professional hospitality, staffs are all top rated trained in manners and helpfulness. Beautiful, clean, spacious and well maintained rooms and facilities. Breakfast quality and staff services are 5 stars."

"Room was comfortable and the staff very professional, efficient and helpful. "