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Reviews of Grand Safir Hotel

4.5 out of 5
Grand Safir Hotel
BLD 740, Block 324, Road 2412, Manama, Capital Governorate

Reviews

7.0

Good

Rating 10 - Excellent. 7 out of 51 reviews" "
Rating 8 - Good. 27 out of 51 reviews" "
Rating 6 - Okay. 7 out of 51 reviews" "
Rating 4 - Poor. 3 out of 51 reviews" "
Rating 2 - Terrible. 7 out of 51 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

9.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Jasiel

Travelled with family
Liked: Staff & service
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, good price, check in very fast and room confortable
Stayed 1 night in Nov 2019

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great night’s sleep!
We arrived in the middle of the night into a country we’ve never visited, just myself and my 2 sons. Our plane was slightly late, but the hotel shuttle was there to meet us, the check in sheet was filled so I just had to check and sign it and then we were shown to our comfy room. It was quiet and the curtains were great and we slept til 10am, then caught the end of breakfast which filled us up til dinner time! Just exactly what we needed!
Stayed 1 night in Jun 2019
Response from Kevin Webster - Sales Manager on 1 July 2019
Dear Helen, We appreciate your time in providing us with such a candid review. We are glad that you had a great and memorable stay with us and we look forward to welcoming you again in the near future.

6/10 Okay

Verified traveller

Staff very efficient and very helpful.Always willing to help
Stayed 4 nights in Jun 2019
Response from SM on 12 June 2019
Dear Valued Guest, Thank you for your positive feedback. Looking forward to having you with us again.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Searched for a room for 2 adults and booked it At reception they said the booking was for 1 adult and made me pay extra fees
Stayed 1 night in Oct 2018

8/10 Good

Abdulaziz

Liked: Cleanliness, staff & service, room comfort
Clean and good price
It is a good hotel if you consider the price and the room that you get.
Stayed 1 night in Oct 2018

8/10 Good

Mustafa

Liked: Cleanliness, staff & service
Decent short stay
It was a decent stay for the price. More TV channels would be welcome (sports channels). Room service menu is overpriced (not used).
Stayed 1 night in Oct 2018
Response from Kevin Webster on 27 Oct 2018
Good Day, Mr. Mustafa, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services. Sales Department

10/10 Excellent

Robert, Beirut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and friendly staff. Waa there for one night only and tried only the pub
Stayed 1 night in Aug 2018
Response from SSM on 22 Aug 2018
Dear Robert - Thank you for taking the time to post your review and rating about your recent visit to Grand Safir Hotel, Bahrain. We look forward to welcoming you back soon and assure you of our best attention at all times.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ambience is so cool and cozy...
Stayed 2 nights in Jun 2018
Response from SSM on 27 June 2018
Dear Valued Guest - We thank you for taking time to post your ratings and comments regarding your recent stay with us. We look forward to welcoming you back soon to Grand Safir Hotel, Bahrain and assure you of our best attention at all times. Best regards - Sales & Marketing Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel big room
Stayed 3 nights in May 2018
Response from Mike on 9 June 2018
Dear Valued Guest - Thank you for taking time to post your rating and review about your recent stay with us. We look forward to welcoming you back soon to Grand Safir Hotel Bahrain and assure you of our best attention at all times. Best regards - Sales & Marketing Team

2/10 Terrible

Faty

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please avoid this hotel
Very noisy area Junior suit is smaller than rooms in other hotels in the aea Dirty windows Very poor breakfast Olt towels And the worst service
Response from Michael on 27 Apr 2018
Dear Valued Guest - Thank you for taking time to review your recent stay with us. Your observations have been noted and we will take corrective measures where feasible. We look forward to welcoming you again in the near future.

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury at affordable prices
Nice, clean hotel room with free parking, bars and restaurants all on the property. The area isn't bad, there are places to eat and shop close by if you have a car. Staff was great and they valet park.
Response from Rochelle on 3 Apr 2018
Dear valued guest, Greetings from Grand Safir Hotel! Thank you very much for booking with us and for giving your feedback. We are glad to hear about your positive feedback. This matters to us and motivates us to strive harder to meet the guests expectations. Thank you and we look forward to your next stay in our Hotel! Sincerely, -Management

8/10 Good

ibra, SA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Good staff , good location and nice building . Noisy cars outside
Stayed 1 night in Feb 2018
Response from Rochelle on 21 Feb 2018
Dear Mr. Ibra, Greetings from Grand Safir Hotel! Thank you very much for staying with us and letting us know of your feedback. We are glad to know that you were satisfied with the service of our staffs. However we are sorry to hear regarding other issue.. Thank you once again and we look forward to accommodating you here in our hotel soon. Sincerely, Management

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel in Good location but noisy
Excellent staff, Large comfortable room. Great Shower / wet room, Good free WIFI. TV was average. Room service good. In a good location for local bars. restaurants, shopping centres. The only downside was the noise on Thursday night from the hotel nightclub until 2am and the motorcycles revving up and down the street at 4am.
Stayed 2 nights in Feb 2018
Response from Rochelle on 13 Feb 2018
Dear Mr. Trevor, Greetings from Grand Safir Hotel! Thank you very much for booking with us and for giving your feedback. We are glad to hear about your positive feedback. This matters to us and motivates us to strive harder to meet the guests expectations. Thank you and we look forward to your next stay in our Hotel! Sincerely, -Management

8/10 Good

Abdulaziz

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good but will never go with family again
Hotel is not good for family as it is noisy and they have 3 nights club full of noises
Response from Kevin Webster on 23 May 2017
Dear Valued Guest, Greetings from Grand Safir Hotel! Thank you for choosing to stay with us and we appreciate your feedback. We are happy to hear that you find our Hotel to be good. On the other hand, we assure you that on your next visit, we'll allocate your room on a higher floor which is more peaceful to avoid the noise from the lower level. Please note that we are trying our very best to meet the guests expectations. Thank you once again and we are looking forward to seeing you again in the future. Sincerely, Agithcumar C. - Hotel Manager

8/10 Good

abed, jaber

Liked: Staff & service, property conditions & facilities, room comfort
Every things was okay 👍🏻
Friendly staff , perfect location , delicious breakfast , comfort bed ,
Response from Rochelle on 18 May 2017
Dear Valued Guest, Thank you for choosing to stay with us. We highly appreciate your comment and we are happy to hear that you were satisfied with everything. We are looking forward to accommodating you again here in Grand Safir Hotel. Rest assured, your next stay will be good again, if not more remarkable! Sincerely, Agithcumar C - Hotel Manager.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bugs and broken blinds
I had to change rooms 4 times before finding an acceptable rooms that wasn't dirty or had broken blinds. Then, when I finally found a room, the blinds broke when I went to open them. On my last day, I found two small roaches/bugs. That was gross. Poor lighting doesn't help. But the staff was nice.
Response from Rochelle on 7 May 2017
Dear Valued Guest, Greetings from Grand Safir Hotel and thank you for staying with us. We also appreciate you letting us know of your concern, we apologize for the inconvenience caused. But please know that we continue to make every effort to meet our guests expectations. We hope that you give us an opportunity to serve you again. Thank you. Sincerely, Agithcumar C - Hotel Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Free Beeakfast not as advertised
When booking the room it said free breakfast. When checking in, they saidnit was room only. Not sure if it was the hotel's or Hotels.com's fault but it was disappointing.
Response from Kevin Webster on 20 Mar 2017
Dear Valued Guest, Greetings from Grand Safir Hotel! We apologize for the confusion and we understand your frustration. As of now, we are clarifying these type of issues so that this will not happen again. We hope that you will give us an opportunity to assist you again in the future. Sincerely, Agithcumar C - Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

wanted to chill, Bahrain

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a palava
Curtains couldn't open was told by manager it's dark why do you want to open them. Told by another manager that I could complain if I want too. Asked Housekeeping to come to clean later and towels were thrusters in my hands. Had to ask for toiletries. requested toilet paper had too wait an hour with legs crossed. Broken blinds waited 45 minutes for them to come and he attempted to roll them up until I said no, I wanted functioning curtains that could open and close. Had to move to another room as manager tried to fob me off by saying curtains don't open in rooms but offered to move me after I asked whether he expected me to sit in a dark room throughout my stay. Time waiting fir assistance is unbelievable as you have to call them 3-4 times and wait 4 up to an hour before they come to you. Disco loud even though on 9th floor. Managers very rude and unhelpful And 1 Apologised after I checked out but would never put myself through this again.

8/10 Good

IBRAHIM, Istanbul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, give it a chance...
We stayed there for 3 nights during F1 race. It was really nice, we did not have any problems at all. Hotel is near the shopping malls and supermarkets; staff was helpful and friendly. We will certainly stay there if we have another chance of visiting Bahrain. Keep up the good work...

8/10 Good

IBRAHIM, Riyadh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel deserves better ratings
I have spent 3 nights at Grand Safir Hotel and enjoyed it a lot. It offers nice facilities, has nice 1 small & 1 big shopping mall close by; staff was really helpful and friendly. Will certainly stay there in my next visit..
Dear Mr. Ibrahim, thank you for your valued feedback. looking forward to meet you again.

8/10 Good

Mohammad, kuwait

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice stay
Nice Hotel. I like it. Thank you for giving me a chance to book this nice hotel through hotels.com

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend
it was ok

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Juffair Hotel with a Nice, Helpful Staff
This hotel did not "strike" me as being 4.5-star, but the staff were excellent. They helped me take care of a very important and serious matter (sorry, I can't divulge what that was, but it was extremely important, they were under no obligation to help me, but they did!). The room I was given was good all-around. The food at the hotel was nice, and tasty. I plan to come back in a couple of weeks. The location of the hotel is close to a new mall, but apart from that, there's not much to do in the immediate area. This hotel offers transport to the airport and, I'm sure, to other places at a low rate.

8/10 Good

Chris M, KSA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in juffair
The hotel staff are friendly and professional. The rooms do what they're supposed to do..as we didn't spend a lot of time there anyway. Breakfast is good and there's a good band that play there as well.

8/10 Good

Rory, Limerick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty Good
A fairly good hotel all in all. Clean and comfortable and in a good location in Juffair. Well priced.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Not Bad
Clean and comfortable, good breakfast. A little overpriced but all in all not a bad hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Excellent staff but a bad location
Facilities of this hotel are fair for q 4 stars hotel, however there is only 1 pool which is very small, indoors and exposed to the gym, This hotel was difficult to find thus I would raise an issue about location although in Al-Jufair which is a safe area away of all people protests and Bahrain people-goverment political issues, The staff of the hotel where excellent, with great hospitality, all of them from the restaurant guy to the riseptionist. I would reccommend this hotel because of its staff mainly.

8/10 Good

Mohammad, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and near all facilities
The hotel was very convenient for my stay near friends and for business.

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
It's one of the worst hotel in Bahrain..
The bed was so bad and not comfortable for sleeping . The bathroom was so smalll.. They ask for charges in case you ask for ice !!! And the price is not cheep...

8/10 Good

Grant, Bahrain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Stay
Good breakfast including fresh fruits. Good location to Naval Base and shipyard.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
decent place
Good customer service, room overall was alright not much of a view to the outside due to other hotels in the area. Room was clean Overall was a nice experince.

6/10 Okay

Ali, Saudi

Liked: Room comfort
nice
It's nice not bad. overall I graded with 7 out of 10.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
The photo of the room totaly diffrent than the real

4/10 Poor

saifullah, Houston TX

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will not recommend
Room was not up to standard. Location not convenient ,too

2/10 Terrible

Khaled, Khobar Saudi Arabia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel I have seen in my past 30 years
The worst hotel I have seen in my past 30 years of travelling. The staff are terrible and the reception staff does not know ANY thing. They can not make a decision. They charged me more than what I have booked by Expedia. The carpet in the room is very cheap not worth USD 5, the TV is tiny. The smell in the hole way is very very bad and dark. Too many doors ..crazy

6/10 Okay

Abu Ziad

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
The ac vents are directly facing the bed in the room, so no matter how you turn them away, the ac keeps hitting you in the head when you sleep!! Also, the curtains were so dusty when I opened them, and had some waste papers behind them!! Room service didn't put shampoo in the bathroom utilities!!!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2019

8/10 Good

shoshowaaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Det var et hyggeligt sted og man får lyst til at tá dertil igen.
Stayed 4 nights in Jul 2019

8/10 Good

saleh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from SSM on 22 Aug 2018
Dear Saleh - Thank you for taking the time to post your rating about your recent visit to Grand Safir Hotel, Bahrain. We look forward to welcoming you back soon and assure you of our best attention at all times.

10/10 Excellent

Hiroshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018
Response from Rochelle on 24 Jan 2018
Dear valued guest - Thank you for taking time to post your rating, we look forward to welcoming you back soon to Grand Safir Hotel Bahrain and assure you of our best attention at all times. Sincerely - Hotel Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Rimelig greit hotel for en weekend, litt stoy utenfra pga byggevirksomhet, noe en ikke kan laste Hotellet for

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Reiziger B, Manama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rustig gelegen hotel.
Rustig gelegen met goede voorzieningen, wel wat aan de rand van de stad.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
الفندق ليس كما هو في الصور عادي جدا والمفروض يكون من فندق الا شقق مفروشه

2/10 Terrible

not preferable, UAE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall not preferable
stay only one night, all dirty, dusty, toilet not clean, sorry ..., only the airport transfer was ok,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Manlio, Brescia

Liked: Cleanliness, staff & service, room comfort
buono per famigle e per un attimo di relax !
la posizione non è delle più fantastiche, lontano dal centro e dai centri commerciali, ottima è la qualità prezzo,