Mactan Island Apart Hotels

"Multiple options for family recreation and activities. Super family-friendly. Excellent customer service, restaurant offerings and pricing. Will definitely go back."

"The view was spectacular. I could see the ocean, the pools, and beautiful grounds from my balcony. We tried several restaurants, all of which were fabulous. Our favorite was Tea of Spring. Thexstaff were very attentive and the food was outstanding. I had a traditional Philippine massage at Chi Spa. It lasted 2 hours and left me very relaxed and feeling uplifted snd rejuvenated."

"I was staying on the 17th floor when the earthquake struck..the hotel stood up very well and the staff were very professional and efficient..we were all rallied into the car park while engineers checked all safety on the building...the food is slso very good and the rooms are in good decor"

"Pool is great"

"5 star service, cleanliness, amenities, cheerfulness, food, atmosphere, and old world design. Id love to see more this nice that arent part of a corporate chain."

"Ocean view, good food and comfortable bed"

"Me and my friends really enjoyed our stay here. Many Pros to be said about the staff and the resort. The resort was comfortable and clean. All the staff was respectful, helpful, and inviting as well as professional. Keith, Margarie, and Jose were absolutely amazing. They offered awesome service and made our stay extra memorable. the only down side for us (which is personal preference to be fair) was that the beds in our room weren't not comfortable and we lacked getting good sleep but overall I still give 5 stars and will be back again soon. "

"Stayed for 4 nights. Check in experience was very hospitable, we were warmly greeted by the staff, was also upgraded "

"My wife and I decided on the last minute to include Cebu in our Asian Travel visiting from Canada. A fried of mine who is base out if Cebu City and works as Medical Director offered his corporate contact at another 5 star resort. The discounted price was actually lower than The Reef. However, getting answers from our inquiries went by unanswered or very delayed. In spite of the attractive pricing, we decided to look for another property. Mr Joshua Lumapas was excellent in his response time and offered suggestions on how to make our visit even more memorable. The client engagement was quick, concise, and very approachable. He made its very easy decision to choose The Reef at that point. Upon arrival at the property, I had the pleasure of meeting and engaging with Mr. Glenn Ylanan and Miss Rose Brusas. It set the tone foe what would be a very memorable weekend. Both Mr Ylalan and Miss Brusas made my wife and I very welcome by their engaging smile and wonderful service. We wished we had more time at the resort to enjoy the view and the hospitality. All 3 stellar employees are excellent brand ambassadors of your company. While a lot of what they exhibited is innate to their personalities, I am sure the training and culture provided by Management has a lot to doing with it. We look forward to our next visit and experiencing more of the professionalism and welcome from employees like Glenn, Rose, and Joshua. "