"We are so pleased in our stay.we will definitely comeback"…""We are so pleased in our stay.we will definitely comeback"WWW…"

Reviewed on 21 Dec. 2020

"Shangrila never disappoints. No doubt it is the best beach resort in Mactan. My mom and I stayed here and we had a wonderful time. The service is fast and the facilities are clean although the outlets require some update. The best part is the beach resort!"…""Shangrila never disappoints. No doubt it is the best beach resort in Mactan. My mom and I stayed here and we had a wonderful time. The service is fast and the facilities are clean although the outlets require some update. The best part is the beach resort!"WWW…"

Reviewed on 17 Jan. 2021

"Lots of pools to swim with. Kids have enjoyed it well! Lovely food and service too."…""Lots of pools to swim with. Kids have enjoyed it well! Lovely food and service too."WWW…"

Reviewed on 3 Jan. 2021

"Stay here. Great staff. Could not be better. Excellent. Staff really know their jobs. Quiet. Great breakfast - make eggs as you want them!"…""Stay here. Great staff. Could not be better. Excellent. Staff really know their jobs. Quiet. Great breakfast - make eggs as you want them!"WWW…"

Reviewed on 21 Mar. 2020

"My kids and I thoroughly enjoyed the kids pool and playground. It was amazing"…""My kids and I thoroughly enjoyed the kids pool and playground. It was amazing"WWW…"

Reviewed on 17 Dec. 2020

"Old but it’s ok,staff very pleasant I like ngoyong food crunchy tasty my son very like💋❤️❤️"…""Old but it’s ok,staff very pleasant I like ngoyong food crunchy tasty my son very like💋❤️❤️"WWW…"

Reviewed on 12 Dec. 2020

"Loved the service in Costabella. The resort is excellent, had a lovely room right next to the beach and near to the pool and restaurant. Would stay there again at any time."…""Loved the service in Costabella. The resort is excellent, had a lovely room right next to the beach and near to the pool and restaurant. Would stay there again at any time."WWW…"

Reviewed on 12 Feb. 2020

"I am very satisfied with how friendly and courteous the staff members are but I am not happy with the room condition. The air conditioning was so bad. I did ask for electric fan but they do not have any and ended up not having a good night sleep. The bathroom drain are clogged too causing the water ..."…""I am very satisfied with how friendly and courteous the staff members are but I am not happy with the room condition. The air conditioning was so bad. I did ask for electric fan but they do not have any and ended up not having a good night sleep. The bathroom drain are clogged too causing the water ..."WWW…"

Reviewed on 10 Aug. 2020

"Perfect stay for 3 nights. WIFI everywhere, still in the room. (We were in the 6th floor) Hot/cold water available (shower) Very clean Breakfast buffet was very nice! Very friendly staff!!!"…""Perfect stay for 3 nights. WIFI everywhere, still in the room. (We were in the 6th floor) Hot/cold water available (shower) Very clean Breakfast buffet was very nice! Very friendly staff!!!"WWW…"

Reviewed on 14 Feb. 2020

"Kudos! For keeping the facility clean! It was a wonderful family overnight staycation!"…""Kudos! For keeping the facility clean! It was a wonderful family overnight staycation!"WWW…"

Reviewed on 4 Dec. 2020

"Amazing"…""Amazing"WWW…"

Reviewed on 18 Aug. 2020

"big and nice waterpark and resort. have a nice trip."…""big and nice waterpark and resort. have a nice trip."WWW…"

Reviewed on 15 Oct. 2019

"The pools are amazing. It is well maintained and cleaned up every day. Perfect place to unwind. Staff are friendly even the medic staff. A well organized resort !!! Can’t wait for my next visit."…""The pools are amazing. It is well maintained and cleaned up every day. Perfect place to unwind. Staff are friendly even the medic staff. A well organized resort !!! Can’t wait for my next visit."WWW…"

Reviewed on 14 Mar. 2020

"The water flow was poor to nonexistent in our room and others. Two of my friends had to change rooms three times to be satisfied, another had a room whose door did not lock, another had a room with a window that did not close completely and was accessible to intruders. The room key facility wasn’t ..."…""The water flow was poor to nonexistent in our room and others. Two of my friends had to change rooms three times to be satisfied, another had a room whose door did not lock, another had a room with a window that did not close completely and was accessible to intruders. The room key facility wasn’t ..."WWW…"

Reviewed on 3 Feb. 2020

"This review should just be a continuation of the review for a few nights already submitted. (We added a day). Nice hotel but wish that it had fully joined the Accor group as my Accor member ship would probably have been enhanced by this stay! While walking from the hotel along the highway I was tripped ..."…""This review should just be a continuation of the review for a few nights already submitted. (We added a day). Nice hotel but wish that it had fully joined the Accor group as my Accor member ship would probably have been enhanced by this stay! While walking from the hotel along the highway I was tripped ..."WWW…"

Reviewed on 25 Mar. 2020

"Lousy check in system at front office, Waited for 1&1/2 hours to check in. Amenities great for the family w very comfortable rooms. Breakfast is okay. No directional signs for exit to main road, need to pass very small roads."…""Lousy check in system at front office, Waited for 1&1/2 hours to check in. Amenities great for the family w very comfortable rooms. Breakfast is okay. No directional signs for exit to main road, need to pass very small roads."WWW…"

Reviewed on 8 Mar. 2020

"Very convenient to places I needed to go. Friendly staff and best place to stay"…""Very convenient to places I needed to go. Friendly staff and best place to stay"WWW…"

Reviewed on 22 Feb. 2020

"Clean House"…""Clean House"WWW…"

Reviewed on 4 Jan. 2020

"We stayed here for our 2-day quarantine, which means we stayed inside our room all of the time. The TV worked well, so does the WI-FI (high speed), and the room service was prompt. We had a phone that did not work, and a REF that did not work, but these problems were fixed by the hotel when we reported ..."…""We stayed here for our 2-day quarantine, which means we stayed inside our room all of the time. The TV worked well, so does the WI-FI (high speed), and the room service was prompt. We had a phone that did not work, and a REF that did not work, but these problems were fixed by the hotel when we reported ..."WWW…"

Reviewed on 10 Jul. 2020

"Nice room and good pool"…""Nice room and good pool"WWW…"

Reviewed on 3 Mar. 2020