Rydges Mackay Suites

Property class: 4

Choose dates to view prices

At Rydges Mackay Suites, you can look forward to dry cleaning/laundry services, a bar and a gym. The on-site local and international cuisine restaurant, Moss on Wood, offers breakfast, lunch and dinner. Free in-room WiFi and a 24-hour business centre are available to all guests.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$182
includes taxes & fees
6 Nov - 7 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Studio King

A hotel room with a bed, a chair, a TV, and a window with curtains.

Studio King

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Spa Suite

A hotel room with a large bed, a nightstand with a lamp, and a framed picture on the wall.

Deluxe Spa Suite

  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Suite

A hotel room with a large bed, a nightstand, a lamp, a framed picture on the wall, and a view of the city through the window.

One Bedroom Suite

8.6 out of 10
Excellent
(13 reviews)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room

A neatly made bed with white linens and a decorative pillow.

Family Room

  • City view
  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for One Bedroom Twin Suite

A hotel room with two beds, a nightstand, a desk, and a view of the outside.

One Bedroom Twin Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Two Bedroom Suite

A hotel room with a large bed, a nightstand with a lamp, and a framed picture on the wall.

Deluxe Two Bedroom Suite

  • City view
  • 87 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
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About the area

Located in City Centre, a neighbourhood in Mackay, Rydges Mackay Suites is in a shopping district. Mackay Leisure Centre and Mackay Marina Village & Shipyard are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Bluewater Lagoon and Ken Burgess Orchid House. Mackay Regional Botanic Gardens and Wren Street Park are also worth visiting. Visit our Mackay travel guide
Map
9 Gregory Street, Mackay, QLD, 4740

What's nearby

  • A swimming pool surrounded by palm trees and modern buildings.
    Bluewater Lagoon
    12 min walk - 1.0 km
  • Artspace Mackay
    3 min walk - 0.3 km
  • Mackay Enertainment and Convention Centre
    5 min walk - 0.5 km
  • Jubilee Park
    5 min walk - 0.5 km
  • Caneland Central
    12 min walk - 1.0 km

Getting around

  • Mackay Station
    6 min drive
  • Mackay, QLD (MKY)
    11 min drive

Restaurants

  • The Dispensary
    3 min walk
  • Hot Wok
    6 min walk
  • Austral Hotel
    7 min walk
  • Sam's Singapore Restaurant
    5 min walk
  • Subway
    2 min walk

About this property

Rydges Mackay Suites

  • Upscale hotel located in City Centre
  • Take advantage of dry cleaning/laundry services, a bar and a gym at Rydges Mackay Suites. The on-site local and international cuisine restaurant, Moss on Wood, offers breakfast, lunch and dinner. In addition to a 24-hour business centre, guests can connect to free in-room WiFi.
  • Additional perks include:
    • An indoor pool
    • Free self-parking
    • Cooked-to-order breakfast (surcharge), ATM/banking services and concierge services
    • A lift, luggage storage and a reception hall
  • Room features
  • All 90 rooms have comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
  • Extra amenities include:
    • Free toiletries and hairdryers
    • TVs with cable channels
    • Fridges, electric kettles and heating

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includes taxes & fees
20 Nov - 21 Nov
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Frequently asked questions

Does Rydges Mackay Suites have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at Rydges Mackay Suites?

As of 26 Oct 2026, prices found for a 1-night stay for 2 adults at Rydges Mackay Suites on 6 Nov 2026 start from AU$182, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Rydges Mackay Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Rydges Mackay Suites?

Self-parking is free at this property.

What time is check-in at Rydges Mackay Suites?

Check-in start time: 3:00 PM; check-in end time: 5:30 AM.

What time is check-out at Rydges Mackay Suites?

Checkout is at 11:00 AM.

Where is Rydges Mackay Suites located?

Located in City Centre, this hotel is within a 10-minute walk of Artspace Mackay, Jubilee Park and Mackay Enertainment and Convention Centre. Bluewater Lagoon and Caneland Central are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Rydges Mackay Suites Reviews

8.4

Very good

8.6

Cleanliness

8.2

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 468 out of 1001 reviews
Rating 8 - Good. 342 out of 1001 reviews
Rating 6 - Okay. 127 out of 1001 reviews
Rating 4 - Poor. 44 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here. Great location easy parking room big and always neat and tidy. Great options for dinning. The only thing I can say that’s negative is the rooms need new carpet. Other than that it’s great would 100% stay again
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very enjoyable stay. The room was clean, tidy, and well-presented, with comfortable beds and everything we needed. The staff were friendly, welcoming, and happy to help whenever we had questions. There was plenty of convenient parking, which made coming and going easy. Overall, the motel was quiet, comfortable, and great value for money. I would happily stay here again and recommend it to other travellers.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Helpful staff
Stayed 10 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here for business - great hotel, good amenities
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Although room was clean and bed really comfortable, the overall room was showing signs of aging and not the quality I would have expected. Small fridge and coffee amenities were hidden within the wardrobe that appears to have been built out of ikea wardrobe shelving.
Stayed 4 nights in Jun 2026
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Tired hotel that they are half heartedly renovating. Housekeeping were very disinterested in servicing our room. The furniture and fittings are worn. Breakfast was inedible - we made a complaint about the charcoal toast and they didn’t care. Only saved by its very convenient location.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Easy fast check in, Guy at reception was friendly and helpful, clean room, comfy bed, great shower but couldnt get channels on T.V but was ok with me as I just slept.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location staff were fantastic definitely stay again
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, great helpful staff, would definitely stay again
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
Great location, lovely reception staff, close to bars and shops. Housekeeping service and cleaning left a little to be desired.
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Amenities
Moss on Wood room service was great, large room and comfy, will stay again for sure
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 6 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, close to an assortment of restaurants and bars
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at check in was wonderful
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very convenient to all of Mackay, enjoyed our mini break only small down is the very minimal range of equipment in the fitness centre. The breakfast was really great super selection, highly suggest booking breakfast when booking your room. Overall agreat stay as usual many thanks
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet area with easy access to dining options
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
nice view of the city
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room

Great location close to pubs and clubs. Excellent room. Great breakfast too! Will Donnelly stay there again next time I'm in Mackay
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rydges Mackay Suites 7/10 1. Desk/usable table (close to power points) ✔️ 2. Free Wifi ✔️ 3. Occasional Chair or couch ✔️ 4. Coffee Facilities (pod machine) ✖️ 5. Luggage Stand (for suitcase) ✔️ 6. Iron and Ironing Board ✔️ 7. Walk-in shower (not a shower in a tub or disabled bathroom) ✔️ 8. Mini bar ✖️ 9. Room Service (not Uber Eats) ✖️ 10. Good lighting ✖️ 11. Queen Bed (not 2 singles pushed together as a King) ✔️ 12. Soap (bar of soap) ✔️ 13. Full-length mirror ✔️ The apartment had washed dryer combo and cooking facilities.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a studio for a night before a wedding. The staff allowed us to check in early so that we could get ready in the room before having to leave for the event. The room was clean and big, and the bathroom had good toiletries, as well as a hair dryer and magnifying mirror. Everything in the room worked well. We couldn't hear other guests at all even though the hotel was pretty full. Parking is easy and free. We have stayed before and will stay again!
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in an ok area. From our balcony, we could see graffiti on the building next to us. The room was nice & we really enjoyed our stay here, but the last 24 hours - they had a leak or something in the hallway & the area right outside our room smelled horrible like dead fish or something. Not sure what happened. All in all, we stayed 4 nights & we had a good time. The room was comfortable & was what we expected. Would recommend to anyone staying in this area, just note it’s not perfect.
Stayed 4 nights in Dec 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness

Ok but a few issues

The room, bed, bathroom, parking were all ok however the aircon vent was filthy and looked like covered in mould. The old $100 deposit to be repaid in 5+ days is rediculous - should be refunded much more quickly.
Stayed 1 night in Jan 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The first night my son and I were woken up at least ten times. We gave up trying to sleep at 4am. People were just having fun but the coming and going all night was really frustrating. The second night we were kindly moved to a room away from the lifts. By 4am we were up again. The rooms had everything we needed and staff were lovely, but I certainly wouldn't recommend staying there on a weekend if sleep is something you need.
Stayed 2 nights in Aug 2024