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Expedia-Verified Reviews
Excellent!
4.3 of 5 guest rating
Room type Options Nightly price Book
One Bedroom Suite
Room with view
55 square metres
1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Deluxe Two Bedroom Suite
87 square metres
2 King Beds
Room sleeps 4 guests
(up to 5 children)
Select dates to see price
One Bedroom Twin Suite
Room with view
55 square metres
2 Twin Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Deluxe Spa Suite
Room with view
65 square metres
1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Family Room
65 square metres
1 King Bed and 2 Twin Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Studio King
Room with view
22 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
4-star hotel with restaurant and indoor pool

Popular property highlights

Free self parking
Free WiFi
Restaurant
Indoor pool
Business centre

Location

Located in the heart of Mackay, this hotel is within a 10-minute walk of Artspace Mackay, Mackay Enertainment and Convention Centre, and Jubilee Park. Bluewater Lagoon and Queens Park Orchid House are also within 15 minutes.

Hotel Features

This hotel features a restaurant, an indoor pool, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, 24-hour room service, and a business center.

Room Amenities

All 90 rooms provide conveniences like refrigerators and electric kettles, plus 24-hour room service and TVs with cable channels. Other amenities available to guests include minibars, hair dryers, and safes.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Number of meeting rooms - 4
  • Bar/lounge
  • Luggage storage
  • Lift
  • ATM/banking
  • Breakfast available (surcharge)
  • Fitness facilities
  • Concierge services
  • Designated smoking areas
  • Indoor pool
  • 24-hour front desk
  • Reception hall
  • Business centre
  • Parking (limited spaces)
  • Restaurant
  • Total number of rooms - 90
  • Free self parking
  • Number of floors - 7
  • Dry cleaning/laundry service
  • Free WiFi
  • Wedding services
  • Computer station
  • Swimming pool
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Refrigerator

Internet

Available in some public areas: Free WiFi

Languages Spoken

  • English

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Rydges Mackay Suites offers 90 forms of air-conditioned accommodation with a safe and a hairdryer. Cable televisions are provided. Guests can make use of the in-room fridges and minibars. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

  • Air conditioning
  • Fridge
  • Minibar
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Desk
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Heating
  • Electric kettle
  • Television
  • Cable TV service
  • Room service (24 hours)

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.

Moss on Wood – This restaurant specialises in local and international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Moss on Wood Bar – This bar serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Accessibility

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

Minimum check-in age is 18

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.

Pets

  • Pets not allowed

You need to know

The 2 person rate for guests booking a "One-Bedroom Suite" or "Deluxe Spa Suite" includes access to the king-sized bed only. A guest may use the sofa bed for an additional charge of AUD 35. When booking for 3 or 4 guests, use of the sofa bed is included in the rate at booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

24-hour check-in

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 12.00 and AUD 24.90 per person (approximately)
  • On-site credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Mackay Grande Suites Hotel
  • Grande Suites Hotel
  • Mackay Grande Suites
  • Grande Suites
  • Mackay Grande Hotel Mackay
  • Rydges Mackay Suites Hotel
  • Rydges Suites Hotel
  • Rydges Suites

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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