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Rydges Mackay Suites

Photo gallery for Rydges Mackay Suites

Featured image
Indoor pool
TV
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Overview of Rydges Mackay Suites

Rydges Mackay Suites

4 out of 5

4.3/5 Excellent

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
9 Gregory Street, Mackay, QLD, 4740

Explore the area

  • Popular LocationBluewater Lagoon10 min walk
  • Popular LocationQueens Park Orchid House11 min walk
  • Popular LocationCaneland Central12 min walk
  • AirportMackay, QLD (MKY)7 min drive

Choose dates to view prices

About this area

Mackay

Located in Mackay, Rydges Mackay Suites is in the city centre. The area's natural beauty can be seen at Floodway Conservation Area and Water Bird Habitat Conservation Area, while Artspace Mackay and Mackay Enertainment and Convention Centre are cultural highlights. Queens Park Orchid House and Bluewater Lagoon are also worth visiting. Guests appreciate the hotel's central location.

What's nearby

  • Artspace Mackay - 3 min walk
  • Jubilee Park - 7 min walk
  • Bluewater Lagoon - 10 min walk
  • Queens Park Orchid House - 11 min walk
  • Caneland Central - 12 min walk

Getting around

  • Mackay Station - 6 min drive
  • Mackay, QLD (MKY) - 7 min drive

Restaurants

  • Moss on Wood — 1 min walk
  • Moss on Wood Bar — 1 min walk
  • Grazing Goat Cafe - 2 min walk
  • Spice N Flavor - 2 min walk
  • Roshni - 2 min walk

About this property

Rydges Mackay Suites

4-star hotel with fitness centre and 24-hour business centre
Along with an indoor pool, this hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a business centre and concierge services. All 90 rooms provide conveniences such as fridges and electric kettles, plus in-room free WiFi and TVs with cable channels. Minibars, room service and hairdryers are among the other amenities available to guests.
Rydges Mackay Suites offers 90 forms of air-conditioned accommodation with minibars and a safe. Televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–10:00 AM: AUD 12.00-24.90 per person
  • 1 bar/lounge
  • Room service available

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms 4

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Electric kettle
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Restaurant dining guide
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 12.00 and AUD 24.90 per person (approximately)
  • Credit card charges are subject to a surcharge of 1.08 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The 2 person rate for guests booking a "One Bedroom Suite" or "Deluxe Spa Suite" includes access to the king-sized bed only. A guest may use the sofa bed for an additional charge. When booking for 3 or 4 guests, use of the sofa bed is included in the rate at booking.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grande Mackay Suites
Grande Suites Mackay
Mackay Grande
Rydges Mackay Suites Hotel
Mackay Grande Suites Hotel
Mackay Suites
Mackay Grande Hotel Mackay
Rydges Suites Hotel
Rydges Suites
Rydges Mackay Suites Hotel
Rydges Mackay Suites Mackay
Rydges Mackay Suites Hotel Mackay

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 478 out of 988 reviews
5 - Excellent 48%
Rating 4 - Good. 355 out of 988 reviews
4 - Good 36%
Rating 3 - Okay. 111 out of 988 reviews
3 - Okay 11%
Rating 2 - Poor. 27 out of 988 reviews
2 - Poor 3%
Rating 1 - Terrible. 17 out of 988 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Well located, walk through onto Wood Street for cafes and eateries.
Stayed 1 night in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful and well appointed and being on the 6th floor meant great views.
Stayed 1 night in Aug 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 1 night in Aug 2021

5/5 Excellent

Stayed 1 night in Aug 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable resort room, with plenty of space. Room service from the restaurant downstairs for breakfast was delicious. Wanted a spacious comfortable room/ bed after surgery.
Stayed 2 nights in Aug 2021