Riviera Mackay

Photo gallery for Riviera Mackay

Featured image
Beach
Balcony
Balcony
Desk, laptop workspace, blackout curtains, soundproofing

Overview of Riviera Mackay

Riviera Mackay

4.0 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Kitchen
  • Air conditioning
  • Washer
  • Dryer

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Contactless check-in
  • Sheets and towels washed at 60°C
5 - 7 Nelson St, Mackay, QLD, 4740

Explore the area

  • Popular LocationBluewater Lagoon3 min walk
  • Popular LocationCaneland Central4 min walk
  • Popular LocationQueens Park Orchid House18 min walk
  • AirportMackay, QLD (MKY)7 min drive

Choose dates to view prices

Standard Two Bedroom Apartment

  • 75 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 1 King Bed and 1 Queen Bed

Premium Two Bedroom Apartment

  • 75 sq m
  • 2 bedrooms
  • 2 bathrooms
  • River view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 1 King Bed and 1 Queen Bed

Standard One Bedroom Apartment

  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

About this area

Mackay

Located in Mackay, Riviera Mackay is in the city centre and near the boardwalk. The area's natural beauty can be seen at Floodway Conservation Area and Water Bird Habitat Conservation Area, while Mackay Enertainment and Convention Centre and Artspace Mackay are cultural highlights. Bluewater Lagoon and Queens Park Orchid House are also worth visiting.

What's nearby

  • Bluewater Lagoon - 3 min walk
  • Caneland Central - 4 min walk
  • Artspace Mackay - 8 min walk
  • Jubilee Park - 8 min walk
  • Queens Park Orchid House - 18 min walk

Getting around

  • Mackay Station - 6 min drive
  • Mackay, QLD (MKY) - 7 min drive

Restaurants

  • Malaysia House - 3 min walk
  • Bing's Nomiya - 4 min walk
  • Ban-na - 4 min walk
  • Roshni - 5 min walk
  • Spice N Flavor - 6 min walk

About this property

Riviera Mackay

4-star aparthotels with kitchens and furnished balconies
This aparthotel features a rooftop terrace, concierge services and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance and barbecues are on-site. Each apartment provides a kitchen with a fridge, an oven, a hob and a microwave. Guests will appreciate conveniences, such as a washer/dryer and a living room, while an LED TV with satellite channels and a DVD player provide a bit of entertainment. Housekeeping is available once per stay.
Riviera Mackay offers 28 forms of air-conditioned accommodation with washers/dryers and DVD players. Rooms open to furnished balconies. This accommodation offers separate living rooms and includes desks. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include a shower, designer toiletries and hairdryers.

This Mackay aparthotel provides complimentary wireless Internet access. 42-inch LED televisions come with premium satellite channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered once per stay and in-room massages can be requested. Housekeeping is provided on a limited basis.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Free extended parking on site
  • Height restrictions apply for on-site parking

Family friendly

  • Free cot/infant bed

Kitchen

  • Fridge (full size)
  • Hob
  • Microwave
  • Oven
  • Dishwasher
  • Cookware/dishes/utensils
  • Toaster
  • Freezer
  • Coffee/tea maker

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Towels provided
  • Hairdryer
  • Designer toiletries

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • 42-inch LED TV with satellite service
  • DVD player

Outdoor areas

  • Furnished balcony
  • Rooftop terrace
  • Terrace
  • Barbecue

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Soundproofing
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Local maps
  • Guidebooks/recommendations
  • Iron/ironing board
  • Luggage storage
  • Blackout curtains
  • In-room massages
  • Restaurant dining guide

Location highlights

  • Near the boardwalk
  • Near the airport
  • In the shopping district
  • In the city centre

Things to do

  • Health club access nearby
  • Fitness facilities nearby (free access)

Safety features

  • Fire extinguisher
  • Smoke detector

General

  • 28 rooms
  • 11 floors
  • 1 building
  • Built in 2015

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Friday (8 AM - 7:00 PM) and Saturday - Sunday (9 AM - 3 PM)
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Reception hours are 10 AM-2 PM on public holidays.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Credit card charges are subject to a surcharge of 1.8 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Riviera Mackay Apartment
Riviera Mackay
Riviera Mackay Mackay
Riviera Mackay Aparthotel
Riviera Mackay Aparthotel Mackay

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 262 out of 350 reviews
5 - Excellent 75%
Rating 4 - Good. 70 out of 350 reviews
4 - Good 20%
Rating 3 - Okay. 12 out of 350 reviews
3 - Okay 3%
Rating 2 - Poor. 6 out of 350 reviews
2 - Poor 2%
Rating 1 - Terrible. 0 out of 350 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Oct 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very new, modern and comfortable.
Stayed 1 night in Oct 2021

4/5 Good

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Brilliant location with a great view. The apartment was terrific and the only thing missing is an outside BBQ setup. Would be happy to pay a little more for this feature as the apartment has a massive balcony.
Stayed 5 nights in Sep 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, room comfort
Comfortable apartment
clean comfortable apartment. Good location. WiFi worked well. Comfortable beds. Would stay again.
Stayed 2 nights in Sep 2021