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Reef Resort Motel

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Outdoor pool, pool loungers
Outdoor pool, pool loungers
Flat-screen TV
Individually decorated, individually furnished, laptop workspace

Overview of Reef Resort Motel

Reef Resort Motel

4 out of 5

3.8/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Business services
  • Laundry

Cleaning and safety practices

  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Social distancing
166-170 Nebo Road, West Mackay, QLD, 4740

Explore the area

  • Popular LocationMackay Regional Botanic Gardens16 min walk
  • Popular LocationMackay Base Hospital2 min drive
  • Popular LocationHarrup Park3 min drive
  • AirportMackay, QLD (MKY)5 min drive

Choose dates to view prices

About this area

Mackay

Reef Resort Motel is located in Mackay. Bluewater Lagoon and Mackay Leisure Centre are local attractions and those in the mood for shopping can visit Caneland Central and Mount Pleasant Shopping Centre. Mackay Regional Botanic Gardens and Queens Park Orchid House are also worth visiting.

What's nearby

  • Mackay Regional Botanic Gardens - 16 min walk
  • Mackay Base Hospital - 2 min drive
  • Jubilee Park - 2 min drive
  • Mackay Enertainment and Convention Centre - 2 min drive
  • Harrup Park - 3 min drive

Getting around

  • Mackay Station - 4 min drive
  • Mackay, QLD (MKY) - 5 min drive

Restaurants

  • Masala - 3 min drive
  • Fusion 128 - 3 min drive
  • Kevin's Place - 3 min drive
  • Cool Mango Salad Bar - 3 min drive
  • Galleons Restaurant - 4 min drive

About this property

Reef Resort Motel

4-star Mackay motel in West Mackay with free parking
An outdoor pool, conference space and laundry facilities are available at this motel. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers and a front desk safe are on-site. All 35 individually decorated rooms feature free WiFi and room service. For a bit of entertainment, guests will find flat-screen TVs with cable channels, and other amenities include coffee makers and electric kettles.
Reef Resort Motel offers 35 forms of air-conditioned accommodation with complimentary bottles of water and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. This Mackay motel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and microwaves can be requested.

Recreational amenities at the motel include an outdoor pool.

Cleaning and safety practices

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site

Food and drink

  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Microwave (on request)
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • Conference space

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Free bottled water
  • Microwave (on request)
  • Mini fridge
  • Toaster

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 9:30 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (9:30 AM - 9:30 PM) and Saturday - Sunday (9:30 AM - 8:30 PM)
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
The front desk is open from 7:30 AM - 9:30 PM on public holidays.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 15.0 per day.
Cots (infant beds) are available for AUD 11.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 11.0 per night
  • Rollaway bed fee: AUD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Reef Mackay
Best Western Reef Resort Mackay
Reef Resort Motel West Mackay
MAS Country Reef Resort Motel
Reef West Mackay
Reef Resort Motel Motel
Reef Resort Motel West Mackay
Reef Resort Motel Motel West Mackay

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 67 out of 259 reviews
5 - Excellent 26%
Rating 4 - Good. 118 out of 259 reviews
4 - Good 46%
Rating 3 - Okay. 46 out of 259 reviews
3 - Okay 18%
Rating 2 - Poor. 21 out of 259 reviews
2 - Poor 8%
Rating 1 - Terrible. 7 out of 259 reviews
1 - Terrible 3%

3.8/5

Cleanliness

3.9/5

Staff & service

3.6/5

Amenities

3.5/5

Property conditions & facilities

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2021

5/5 Excellent

Stayed 1 night in Jun 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older motel but great staff and location
Stayed 2 nights in May 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to food and activities.
Stayed 1 night in May 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shops and city
Stayed 2 nights in May 2021