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Quest Mackay on Gordon

4.5 star property
Luxury hotel with fitness centre and spa services

Choose dates to view prices

Quest Mackay on Gordon offers modern comfort with a tropical vibe. Guests can relax at the outdoor pool, enjoy coffee at the café with terrace views, and use the gym and bar. Previous visitors praise the staff. Conveniently located near Queens Park Orchid House.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Spa
  • Gym
  • Room service
  • Laundry
The current price is AU$189
includes taxes & fees
8 Jan - 9 Jan 2026

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Studio

Studio

Studio

9.6 out of 10
Exceptional
(24 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Premium bedding
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for One Bedroom Apartment

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Apartment

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Two Bedroom Apartment

Two Bedroom Apartment

Two Bedroom Apartment

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

View all photos for Studio Executive

Studio Executive

Studio Executive

7.6 out of 10
Good
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Premium bedding
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for One Bedroom Executive Apartment

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Executive Apartment

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Flat-screen TV
Separate bedroom
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for One Bedroom Accessible Apartment

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Accessible Apartment

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
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About the area

Map
27 Gordon Street, Mackay, QLD, 4740

What's nearby

  • Mackay Enertainment and Convention Centre - 13 min walk - 1.2 km
  • Jubilee Park - 13 min walk - 1.2 km
  • Caneland Central - 17 min walk - 1.4 km
  • Bluewater Lagoon - 17 min walk - 1.4 km
  • Harrup Park - 5 min drive - 2.2 km

Getting around

  • Mackay Station - 10 min drive
  • Mackay, QLD (MKY) - 8 min drive

Restaurants

  • ‪Mojos - ‬7 min walk
  • ‪Zambrero - ‬5 min walk
  • ‪Metropolitan Hotel - ‬1 min walk
  • ‪The Palace - ‬6 min walk
  • ‪Jamaica Blue - ‬6 min walk

About this property

Quest Mackay on Gordon

Luxury hotel near Harrup Park
Located close to Artspace Mackay and Mackay Enertainment and Convention Centre, Quest Mackay on Gordon provides a terrace, dry cleaning/laundry services and a gym. Free in-room WiFi and a business centre are available to all guests.
You'll also enjoy perks such as:
  • An outdoor pool
  • Self-parking (surcharge), a front desk safe and luggage storage
  • A banquet hall, smoke-free property and a vending machine
  • 1 meeting room, tour/ticket information and newspapers in the reception
  • Guest reviews speak highly of the helpful staff
Room features
All 115 rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and air conditioning.
More amenities include:
  • Free toiletries and hairdryers
  • 42-inch flat-screen TVs with digital channels and DVD players
  • Wardrobes/cupboards, balconies and fridges

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  • Free WiFi
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8.6 out of 10, Excellent, 1,001 reviews
The price is AU$209
includes taxes & fees
21 Dec - 22 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (AUD 15 per day)
  • Limited on-site parking

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekdays only)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: AUD 50
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 50

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for AUD 10.0 per night

Payment types

Important information

Optional extras

  • Self-parking fee: AUD 15 per day
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mackay Gordon
Mackay Quest
Quest Gordon Apartment Mackay
Quest Mackay
Quest Mackay Gordon
Quest Mackay Gordon Apartment
Quest Gordon
Quest Mackay on Gordon Hotel
Quest Mackay on Gordon Mackay
Quest Mackay on Gordon Hotel Mackay

Frequently asked questions

Does Quest Mackay on Gordon have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Quest Mackay on Gordon?

As of 14 Dec 2025, prices found for a 1-night stay for 2 adults at Quest Mackay on Gordon on 8 Jan 2026 start from AU$189.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quest Mackay on Gordon pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quest Mackay on Gordon?

Self-parking is available for AUD 15 per day. Limited spots are available.

What time is check-in at Quest Mackay on Gordon?

Check-in start time: 2:00 PM; check-in end time: 8:00 PM. Early check-in is available for a fee of AUD 50 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Quest Mackay on Gordon?

Checkout is at 10 AM. Late checkout is available for AUD 50 (subject to availability).

Where is Quest Mackay on Gordon located?

Located in City Centre, this luxury hotel is within a 15-minute walk of Artspace Mackay, Mackay Enertainment and Convention Centre and Jubilee Park. Ken Burgess Orchid House and Bluewater Lagoon are also within 1 mi (2 km).

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Reviews

Quest Mackay on Gordon Reviews

9.2

Wonderful

9.2

Cleanliness

9.0

Location

9.2

Staff & service

8.8

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 301 out of 440 reviews
Rating 8 - Good. 100 out of 440 reviews
Rating 6 - Okay. 20 out of 440 reviews
Rating 4 - Poor. 14 out of 440 reviews
Rating 2 - Terrible. 5 out of 440 reviews

Reviews

10/10 Excellent

Mia

Liked: Cleanliness, amenities, property conditions & facilities
The room was comfortable. The pool was nice and the staff were all exceptional. Thanks for the great stay!
Stayed 2 nights in Dec 2025

10/10 Excellent

Nick

Liked: Cleanliness, amenities, property conditions & facilities
Great room Good pool area Close to main area
Stayed 1 night in Oct 2025

10/10 Excellent

Mathew

Liked: Cleanliness, amenities, property conditions & facilities
Excellent rooms, friendly and helpful staff, great location, good amenities with awesome pool.
Stayed 2 nights in Nov 2025

10/10 Excellent

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
Quest is always fab. Would recommend.
Stayed 2 nights in Nov 2025

10/10 Excellent

helen

Liked: Cleanliness, staff & service, property conditions & facilities
Good location We asked for quiet room , it was Bed comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

Kerry

Liked: Staff & service, amenities, property conditions & facilities
Pleasantly surprised with our apartment Very roomy Excellent facilities. Would definitely stay there again
Stayed 2 nights in Aug 2025

10/10 Excellent

Heath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was excellent, thank you Quest team
Stayed 4 nights in Aug 2025

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, good size room, comfy bed!
Stayed 1 night in Jun 2025

10/10 Excellent

Hank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Sep 2025

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Very clean inside and out.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in the city .
Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved our stay the staff were amazing
Stayed 1 night in Jan 2025

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities
Very good would highly recommend
Stayed 1 night in Jul 2025

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay. Staff accommodated our request for a late check out. Highly recommended.
Stayed 1 night in Jul 2025

10/10 Excellent

JOANNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities, room comfort

Business trip

Everything was as expected
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay. Perfect location close to pubs and supermarkets. The only negative was there was one of the two lifts operational. We definitely will be back.
Stayed 2 nights in May 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and loved the amenities and proximity to the rest of town.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff, clean and spacious apartment.
Stayed 3 nights in Apr 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great last minute stay here, the room was lovely and well priced!! All the people behind the reception desk were really friendly!!
Stayed 1 night in Mar 2025

10/10 Excellent

JANE

Liked: Cleanliness, staff & service, room comfort

Great place to stay

I enjoy staying here has everything I need home away from home
Stayed 3 nights in Apr 2024

8/10 Good

Jacinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot in the heart of Mackay
Stayed 2 nights in Apr 2025

10/10 Excellent

Renae

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place to stay.
Stayed 3 nights in Jun 2022

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Clean spacious rooms one issue was in main bathroom shower was inside bath and for elderly people difficult to get in an out
Stayed 1 night in Aug 2025

8/10 Good

jacinta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
... It was perfect
Stayed 1 night in May 2025