Oaks Mackay Carlyle Suites

Photo gallery for Oaks Mackay Carlyle Suites

Featured image
Outdoor pool
Outdoor pool
Balcony
Laptop workspace, iron/ironing board, free WiFi, bed sheets

Overview of Oaks Mackay Carlyle Suites

Oaks Mackay Carlyle Suites

4.0 star property

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service

Cleaning and safety practices

  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C
23 Alfred Street, Mackay, QLD, 4740

Choose dates to view prices

Hotel Room

  • 33 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Apartment, 2 Bedrooms

  • 70 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 2 King Beds OR 4 Single Beds

Apartment, 1 Bedroom

  • 61 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Hotel Room (No Housekeeping)

  • 33 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

1 Bedroom Apartment (No Housekeeping)

  • 61 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Apartment, 2 Bedrooms (No Housekeeping Service)

  • 70 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 2 King Beds OR 4 Single Beds

3 Bedroom Dual Key Apartment (No Housekeeping)

  • 103 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed OR 1 Queen Bed, 1 King Bed and 2 Single Beds

3 Bedroom Dual Key Apartment

  • 103 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed OR 1 Queen Bed, 1 King Bed and 2 Single Beds

2 Bedroom Dual Key Apartment

  • 93 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

About this area

Located in Mackay, Oaks Mackay Carlyle Suites is in the city centre. Queens Park Orchid House and Bluewater Lagoon are local attractions and those in the mood for shopping can visit Caneland Central and Mount Pleasant Shopping Centre. Mackay Leisure Centre and Mackay Regional Botanic Gardens are also worth visiting.

Getting around

  • Mackay Station - 7 min drive
  • Mackay, QLD (MKY) - 8 min drive

Restaurants

  • Jamaica Blue - 6 min walk
  • Vella's Fish Bar - 6 min walk
  • Oscars Bar and Grill - 7 min walk
  • The Paddock & Brew Company - 9 min walk
  • Burp.eat.drink - 9 min walk

About this property

Oaks Mackay Carlyle Suites

4-star aparthotel in Mackay with outdoor pool
An outdoor pool, dry cleaning and tour/ticket assistance are available at this smoke-free aparthotel. WiFi in public areas is free. Each apartment provides a fridge and a microwave, plus free WiFi and an LED TV with cable channels. Guests can appreciate conveniences, such as an electric kettle and free tea bags/instant coffee, and other amenities include a balcony and a DVD player.
Oaks Mackay Carlyle Suites offers 28 forms of air-conditioned accommodation with DVD players and a hairdryer. Rooms open to balconies. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. LED televisions come with cable channels.

Recreational amenities at the aparthotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transport

  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Fridge
  • Microwave
  • Free tea bags/instant coffee
  • Electric kettle

Dining

  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Towels provided
  • Hairdryer

Entertainment

  • LED TV with cable service
  • DVD player

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to lift
  • Wheel-chair doorways
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Iron/ironing board
  • Phone
  • Luggage storage

Location highlights

  • In the business district
  • In the city centre

General

  • 28 rooms
  • 6 floors
  • 1 building
  • Built in 2015

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 6:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for AUD 20.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for wireless Internet in public areas: AUD 18.00 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

Property is also known as

Oaks Carlyle Aparthotel Mackay
Oaks Carlyle Aparthotel
Oaks Carlyle Mackay
Oaks Carlyle
Oaks Carlyle
Oaks Carlyle Mackay
Oaks Mackay Carlyle Suites Mackay
Oaks Mackay Carlyle Suites Aparthotel
Oaks Mackay Carlyle Suites Aparthotel Mackay

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 119 out of 285 reviews
5 - Excellent 42%
Rating 4 - Good. 116 out of 285 reviews
4 - Good 41%
Rating 3 - Okay. 30 out of 285 reviews
3 - Okay 11%
Rating 2 - Poor. 15 out of 285 reviews
2 - Poor 5%
Rating 1 - Terrible. 5 out of 285 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2021

4/5 Good

Travelled with partner
Liked: Amenities, property conditions & facilities
just some issues with the room the Ceiling fan didn’t work and the aircon had black mould/dust needs cleaning and there was used bandages left in the bin
Stayed 1 night in Sep 2021

3/5 Okay

Disliked: Cleanliness
Short holiday in Mackay
Apartment should have been good but carpet was very dirty, utensils and cutlery not clean, missing even a basic fry pan and one light in kitchen didn't work, nor did the Foxtel. Staff were friendly but didn't respond to issues raised. Good parking and WiFi.
Stayed 3 nights in Aug 2021

5/5 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

4/5 Good

Business traveller
Liked: Cleanliness
Stayed 2 nights in Jul 2021