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Mantra Mackay

Photo gallery for Mantra Mackay

Featured image
Beach nearby
Outdoor pool
Terrace/patio
Minibar, in-room safe, desk, laptop workspace

Overview of Mantra Mackay

Mantra Mackay

4 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Kitchen

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Social distancing
Mackay Harbour, 40 Mulherin Road, Mackay Harbour, QLD, 4740

Explore the area

  • Popular LocationMackay Marina Village & Shipyard3 min walk
  • Popular LocationHarbour Beach8 min walk
  • Popular LocationSlade Point Community Hall7 min drive
  • AirportMackay, QLD (MKY)19 min drive

Choose dates to view prices

About this area

Mackay

Located in Mackay, Mantra Mackay is in the city centre and on the waterfront. Artspace Mackay and Mackay Enertainment and Convention Centre are cultural highlights, and travellers looking to shop may want to visit Caneland Central and Mount Pleasant Shopping Centre. Wren Street Park and Bluewater Lagoon are also worth visiting. Take the opportunity to explore the area for water adventures such as fishing.
Map

What's nearby

  • Mackay Marina Village & Shipyard - 3 min walk
  • Harbour Beach - 8 min walk
  • Slade Point Community Hall - 7 min drive
  • Wren Street Park - 8 min drive
  • Lamberts Beach - 9 min drive

Getting around

  • Mackay Station - 19 min drive
  • Mackay, QLD (MKY) - 19 min drive

Restaurants

  • Church on Palmer - 5 min drive
  • Cool Mango Salad Bar - 7 min drive
  • Kevin's Place - 7 min drive
  • The Paddock & Brew Company - 7 min drive
  • Masala - 7 min drive

About this property

Mantra Mackay

Waterfront Mackay hotel in Mackay Harbour with marina
A marina, a restaurant and an outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a 24-hour business centre are on-site. All 79 rooms feature kitchenettes with fridges and microwaves, plus free WiFi and flat-screen TVs with digital channels. Other amenities available to guests include minibars, room service and espresso makers.
Mantra Mackay offers 79 forms of air-conditioned accommodation with minibars and espresso makers. 55-inch Flat-screen televisions come with digital channels. Accommodation at this 4-star hotel has kitchenettes with fridges, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

This Mackay hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–9:00 AM: AUD 15.00-40.00 for adults and AUD 10.00-20.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (4844 square feet)
  • Meeting rooms 4

Outdoors

  • Garden
  • Marina on site
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)
  • Renovated entire property – January 2018

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch flat-screen TV
  • Digital channels

Food and drink

  • Cookware/dishes/utensils
  • Electric kettle
  • Espresso maker
  • Kitchenette
  • Microwave
  • Minibar
  • Fridge

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Mackay
Mackay
Mackay Harbour
Mackay Harbour
4 star
4 star
Pool
Pool
Guest rating 4+
Guest rating 4+
Hotel
Hotel
Washer and dryer
Washer and dryer
Business-friendly
Business-friendly

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 100.00

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 4 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 25.0 per day.
Cots (infant beds) are available for AUD 10.0 per day

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 15.00 and AUD 40.00 for adults, and AUD 10.00 and AUD 20.00 for children (approximately)
  • Late check-out fee: AUD 100.00 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 25.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard and American Express; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Clarion Hotel Mackay
Clarion Hotel Mackay Marina
Clarion Hotel Marina
Clarion Hotel Marina Mackay
Clarion Mackay Marina
Mackay Marina
Marina Mackay
Clarion Mackay
Mackay Clarion
Mantra Mackay Hotel
Mackay Marina Hotel
Clarion Hotel Mackay Marina
Mantra Mackay Mackay Harbour
Mantra Mackay Hotel Mackay Harbour

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 375 out of 662 reviews
5 - Excellent 57%
Rating 4 - Good. 216 out of 662 reviews
4 - Good 33%
Rating 3 - Okay. 51 out of 662 reviews
3 - Okay 8%
Rating 2 - Poor. 16 out of 662 reviews
2 - Poor 2%
Rating 1 - Terrible. 4 out of 662 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.2/5

Property conditions & facilities
Write a review

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants, and lovely views
Stayed 1 night in Sep 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to spend a few days
Good place. Nice pool area and the views were lovely. The room itself is comfortable with a desk area, a good TV, really nice shower and a very comfortable bed. Nothing wrong with this place. Good options for food within walking distance. Would be great if there was a store closer by as you have to go into town to stock up for use of the stove top and microwave.
Stayed 3 nights in Jun 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What More Could a Hotel Offer?
Clean, quiet, good food, great harbour views and the most friendly & helpful staff. Oh, and the bed was very comfortable. Away from the hustle and bustle of Mackay City, the Mantra is just so quiet with great harbour views.
Stayed 7 nights in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. Great staff. Had room service and the meal was delicious. Will definitely stay there again.
Stayed 1 night in May 2021

3/5 Okay

Travelled with family, Travelled with partner
Liked: Staff & service
View overlooking harbour is gorgeous
Stayed 5 nights in May 2021