4/5 Good
Sam
5 Oct 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021
Mantra Mackay
Photo gallery for Mantra Mackay
Overview of Mantra Mackay
Mantra Mackay
4.4/5 Excellent
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Air conditioning
- Restaurant
- Kitchen
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitiser provided
- Social distancing
Mackay Harbour, 40 Mulherin Road, Mackay Harbour, QLD, 4740
Explore the area
- Mackay Marina Village & Shipyard3 min walk
- Harbour Beach8 min walk
- Slade Point Community Hall7 min drive
- Mackay, QLD (MKY)15 min drive
Choose dates to view prices
About this area
Mackay
Located in Mackay, Mantra Mackay is in the city centre and on the waterfront. Artspace Mackay and Mackay Enertainment and Convention Centre are cultural highlights, and travellers looking to shop may want to visit Caneland Central and Mount Pleasant Shopping Centre. Wren Street Park and Bluewater Lagoon are also worth visiting. Take the opportunity to explore the area for water adventures such as fishing.
What's nearby
- Mackay Marina Village & Shipyard - 3 min walk
- Harbour Beach - 8 min walk
- Slade Point Community Hall - 7 min drive
- Wren Street Park - 8 min drive
- Lamberts Beach - 9 min drive
Getting around
- Mackay Station - 14 min drive
- Mackay, QLD (MKY) - 15 min drive
Restaurants
- Church on Palmer - 5 min drive
- Cool Mango Salad Bar - 7 min drive
- Kevin's Place - 7 min drive
- The Paddock & Brew Company - 7 min drive
- Masala - 7 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)
Check-in
Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Safety measures
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Free self-parking on site
- Wheelchair-accessible parking available
Food and drink
- Cooked-to-order breakfast available for a fee daily 6:30 AM–9:00 AM: AUD 15.00-40.00 for adults and AUD 10.00-20.00 for children
- 1 restaurant
- 1 bar
- Room service available
Things to do
- Fitness centre
- Outdoor pool
Family friendly
- Cots/infant beds (surcharge)
- Kitchenette
- Laundry facilities
- Microwave
- Outdoor pool
- Fridge
- Rollaway/extra beds (surcharge)
Conveniences
- Lift
- Free newspapers in reception
- Front-desk safe
Guest services
- 24-hour front desk
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Wedding services
Languages spoken
- English
Business services
- 24-hour business centre
- Computer station
- Conference space (4844 square feet)
- Meeting rooms 4
Outdoors
- Garden
- Marina on site
- Outdoor furniture
- Picnic area
- Terrace
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Step-free path to entrance
- Well-lit path to entrance
- Wheelchair-accessible business centre
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to lift
- Wheelchair-accessible pool
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
More
- Designated smoking areas (fines apply)
- Renovated entire property – January 2018
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Cots/infant beds (surcharge)
- Rollaway/extra beds (surcharge)
Bathroom
- Free toiletries
- Hairdryer
- Shampoo
- Soap
- Toilet paper
- Towels
- Toothbrush and toothpaste (on request)
Entertainment
- 55-inch flat-screen TV
- Digital channels
Food and drink
- Cookware/dishes/utensils
- Electric kettle
- Espresso maker
- Kitchenette
- Microwave
- Minibar
- Fridge
More
- Desk
- Desk chair
- Iron/ironing board
- Laptop-friendly workspace
- Phone
- Safe
Similar properties
See similar properties
Mackay
Mackay Harbour
Air conditioned
Hotel
Guest rating 4+
Free WiFi
4 star
Business-friendly
Policies
Check-in
Check-in from 2:00 PM - anytime
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 100.00
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
Due to COVID-19, this property’s food and beverage options may be limited.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Kids stay free! Up to 4 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 25.0 per day.
Cots (infant beds) are available for AUD 10.0 per day
Payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Breakfast fee: between AUD 15.00 and AUD 40.00 for adults, and AUD 10.00 and AUD 20.00 for children (approximately)
- Late check-out fee: AUD 100.00 (subject to availability)
- Crib (infant bed) fee: AUD 10.0 per day
- Rollaway bed fee: AUD 25.0 per day
- Credit card charges are subject to a surcharge of 2 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard and American Express; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
We should mention
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Clarion Hotel Mackay
Clarion Hotel Mackay Marina
Clarion Hotel Marina
Clarion Hotel Marina Mackay
Clarion Mackay Marina
Mackay Marina
Marina Mackay
Clarion Mackay
Mackay Clarion
Mantra Mackay Hotel
Mackay Marina Hotel
Clarion Hotel Mackay Marina
Mantra Mackay Mackay Harbour
Mantra Mackay Hotel Mackay Harbour
Frequently asked questions
Overall score and ratings
4.4
Excellent
4.5/5
Cleanliness
4.3/5
Staff & service
4.3/5
Amenities
4.2/5
Property conditions & facilities
4/5 Good
Sharron, Clear Island Waters
Travelled with partner
24 Sept 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021
4/5 Good
Vicki
21 July 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
5/5 Excellent
Verified traveller
Travelled with partner
11 July 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021
4/5 Good
Verified traveller
11 July 2021
Stayed 1 night in Jul 2021