Top Hotels Near Lulumahu Waterfall Trailhead in Honolulu from AU$214

"Staff members were very helpful and respectful. The rooms were very clean. "

"We stayed at this hotel for 6 days, and unfortunately, this will be our first and last stay. From the moment we arrived, we had a very negative experience with a front desk employee named Lindsay. Her behavior toward us felt disrespectful and, at times, discriminatory. We were traveling with an oversized van, and the hotel parking garage has a low clearance, so our vehicle could not enter. When we explained this, she simply told us to “change the car,” which is unrealistic when you’ve already rented a vehicle. The next day, we spoke with a manager at the front desk who acknowledged that the situation had not been handled properly. She explained that cars that do not meet parking requirements should be addressed accordingly, and some vehicles were moved that day. However, later that evening, we encountered Lindsay again, and the issue continued. She refused to assist, was very dismissive, and even waved her hand in our face saying she didn’t want to see or talk to us. This is completely unacceptable behavior from a customer service representative. To make matters worse, another guest approached to ask what had happened, and Lindsay openly shared details of our situation without any regard for our privacy. We reported everything to the hotel’s headquarters and were told a report would be filed, but we never received any follow-up. Aside from this, the overall experience did not meet expectations. The rooms are extremely small—comparable to cruise ship cabins—and the breakfast "

"The staff at the front desk not nice or friendly. I asked if I could have a room overlooking the pool, and the employee responded that he didn't have anything and I am lucky to recieve the room I got. The room was outdated, dirty and the windows were filty. I live across the street I wanted to stay just to use the pool (which I never did because of the weather). Complete waste of money."

"Rooms are clean staffs are ok breakfast is cost $5 in separate restaurants with coupon which is good , air conditioning makes room cool but little louder also easily get car noise if you get road side room and no vent in bathroom makes little.."

"Room was clean advertised as is "

"Lacking a proper bar and restaurant options inside hotel. Wait for elevators horribly long"

"Good thing I bought the insurance on this reservation. Because the reservation never actually happened we were removed from the property by construction crew because it was under renovations and when we tried to contact the property owner no one would answer. We literally had to talk to the neighbors in order to get some answers."

"Our stay at the Ala Moana was amazing! The food was also amazing, but would have loved a little more options. Otherwise, the food options were tasty and limitless. The staff in the cafe were also wonderful, but by far, Heavenly was the most amazing!!! She goes above ans beyond, always with a smile. She's very heavenly, and very unforgetable! As far as the cleaniness of this hotel, we give a 5 star! Our only disappointment is that the hotel advertised and charged for ocean view, but in fact, it was only a glimpse of the occean! House keeping came to clean our room twice, but they never fluff and straightened the bed linen. The only thing that was done for cleaning the room was clean towels and making the bed looked presentable upon entering the room. Overall, This is a beautiful hotel, location is amazing, and you cannot beat the breakfast package! I would consider staying here again if not looking to pay oceanfront price."

"Everything is good Dont know if not incuded to the amenities. Beacause nothing in the room But suggest to provide toothbrush and toothpaste for the future client coming in for staycation."