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"I can’t say enough good things about this hotel. The property is not quite as rustic as some of the others in Siena - it looks like it was updated inside about 10-15 years ago but it’s still in wonderful shape - just not quite rustic or very modern. Coming from a hotel the night before that was also wonderful but rustic I found the better AC and more modern interior amenities a welcome change. I was in a nice big room on the 8th floor with a stunning view from the window and a soaker tub and we loved it. The staff is what really makes this property stand out and why I’d not consider staying anywhere else in Siena next time I come. From the bellhop who parked my car and brought my luggage up - remembering our names two days later when he had to get the car. From the wonderful lady at the front desk who upgraded my room for a tiny fee when she found out we were on our honeymoon. They even got me a reservation that very same night (Saturday of Palio!) at a Osteria da Divo. "

"Fabulous !! Not handicap friendly but everything else is perfect "

"Everything was perfect. Life-changing stay! "

"My wife and I had a wonderful time. The hotel is spacious, nice and clean, as you would expect at a 5 star hotel. The location couldn’t be better. Hotel personnel is highly professional. You won’t find a better place to have breakfast than at the hotel. "

"This was a great place. The place is well thought through and has a great vibe to it. It's a very good mix of ancient and modern part brought together. The walk across both the courtyards is calming. The chapel is peaceful. We got to stay both in the old and the new parts. The old part is good and will be great in good weather with a good group. The staff are really amazing and understanding. With our little one , they were very accommodating - esp the restaurant staff. We will go back in cooler weather once again "

"Just need better parking "

"The building, the views, the staff, the food, everything was just incredible. It was so quiet we felt like we were the only people there until we went for breakfast and realised there were others in the hotel. The view from the our room at the back of the hotel over the Tuscan hills will live with me for a very long time. "

"Happy experience"

"Beautiful property and great service. Was a little disappointed they charge double the price for wine they make in their back yard then I pay here in Montreal."