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"Staff was great"

"Beautiful hotel located near some amazing Roman sites, the grounds of the hotel are beautiful, great pool and great staff! Highly recommend, proper 5 star experience!"

"Great value, loved the location close to the main railway station and Westfield nearby."

"Good location, well maintained"

"Very clean and comfortable property. We stayed with two kids, and the separate room with a tv was nice to have. The front desk staff especially was outstanding. A refrigerator in the room would be nice, but the staff was very gracious about storing food in the refrigerator in the check in area, so it was no problem."

"Was only staying over 1 night but this was such a nice stay! The staff were extremely warm and good vibes, the room was clean and very cute, the aircon was extremely welcome in after the 32°C days, generous pillow allocation and nice breakfast. The location is also excellent for the centre of town, of course, and there is a baggagerie which is nice if you want to walk around Vieux Lyon after checkout/before travel. Ended up sad that I wasn't staying longer but will definitely come back here next...

"👍"

"The room was very small, but otherwise was great."

"The hotel is clean, very comfortable and the Air-conditioning is outstanding. The breakfast was delicious. I would highly recommend The Phoenix to anyone who looking for a place to stay in the old town of Lyon."

"Very nice clean and outstanding customer service I really recommend close to everything we love the place"

"El hotel tiene una excelente ubicación, si al caso no me gustó que los taxis Uber no te puedan recoger justo enfrente del hotel pero eso no es culpa del mismo. El hotel es bonito, súper cómodo y ante todo su personal muy amable, de aquí en adelante buscaré quedarme en los hoteles de esta cadena, muchas felicidades a Pullman Hotel!"

"We had a very enjoyable stay here. Close to the metro to get to the centre and lots of bakeries, restaurants and shops near. Great, clean accomodation with comfy beds."

"Nice location and helpful staff."

"Wat een heerlijk hotel aan de rand van het centrum van deze prachtige stad. Zeer vriendelijk personeel en prachtig oud pand met iconische trap!! Kamer mooi ruim en prima voor paar nachten. Matrassen hadden wat comfortabeler genoten van ons maar ook dat is persoonlijk natuurlijk. Ontbijtje in de morgen superlekker en prima start van de dag. Israël is de optie voor een private parking. Mooi afgesloten en overdekt. Vergt wel wat stuurmanskunst!! Als we ooit weer naar Lyon komen, boeken we weer!!"

"Superb location - and staff so accommodating "

"It is an old building next to a very old theatre still in use. Beautiful area."

"Outstanding location and beautiful apartment! Highly recommended."

"My room had everything I needed. I don’t need loads of fancy stuff I just need a safe, well maintained, clean and comfy room and that’s what I got."

"Un o"

"El personal es una delicia de trato, atentos y dispuestos a tus necesidades, lo único que está terrible es que su aire acondicionado NO funciona y tienes un ventilador de mesa en el cuarto, las dimensiones del baño minúsculas y se sale toda el agua de la regadera por no tener puerta ni cortina ."