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Reviews of Hacienda San Jorge

3 out of 5
Hacienda San Jorge
Playa de Los Cancajos, no 22, Brena Baja

Reviews

9.2

Wonderful

Rating 10 - Excellent. 44 out of 65 reviews" "
Rating 8 - Good. 14 out of 65 reviews" "
Rating 6 - Okay. 5 out of 65 reviews" "
Rating 4 - Poor. 1 out of 65 reviews" "
Rating 2 - Terrible. 1 out of 65 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

P

Liked: Cleanliness, room comfort
Beautiful and tranquil place to stay
What a stunning place to stay! There was a real sense of peace and tranquility in and around the hotel during my 3 nights. The gardens are absolutely beautiful. My apartment had everything I needed and the receptionists were very helpful. Two things to consider: There's no air conditioning which wasn't too big an issue in December but may be over the summer. In addition, there's not much in the way of soundproofing between apartments which meant I was woken up at 7am each morning by the people next door. Again, it wasn't too big a deal as I wanted to be up to explore the island but those who want to sleep in late may find this to be an issue.
Stayed 3 nights in Dec 2022

10/10 Excellent

Dawid

Business traveller, Travelled with group
Liked: Room comfort
Stayed 1 night in Nov 2021

8/10 Good

Evgeniya

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2021

10/10 Excellent

Theresa

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2021

10/10 Excellent

Beatrice, Bourne End

Travelled with partner
Liked: Cleanliness, amenities
We loved the way the rooms were situated in amongst the beautiful tropical gardens, not only with interesting plants but also turtles, fish, ducks, a parrot and a number of cats.
Stayed 14 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good points: Beautiful gardens, friendly staff, good breakfast, premium apartment was newly refurbished and well equipped. Bad points: Parking is annoying, as can never get anywhere near hotel entrance. Dinner is not a relaxing experience as staff are busily setting up for tomorrow’s breakfast from 8:30 onwards. Room safe should not be an extra charge. It can be quite noisy in the room due to poor soundproofing.
Stayed 7 nights in Nov 2018

10/10 Excellent

Andy, Caithness

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful chilled out hotel.
Everything is spot on. Brilliant welcome, accommodation is immaculate, the food is very good quality with a vast selection at the breakfast and dinner buffets The staff are really friendly and more than happy to organise anything for you. Highly recommended.
Stayed 7 nights in Jan 2018

10/10 Excellent

Vaclav, Prague, Czechia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beauty both inside and outside.
The hotel is located in a beautifully designed garden with tropical flora, close to a nice natural beach. It consists of several buildings mimicking original local architecture.The rooms are furnishded and decorated in a tasty manner. The inhabitants can use a spacious swiimming pool located in the centre of the garden. Concerts of classical music three times a week. A small kitchen in each appartment helps to families with children. Close to the airport. A great value for the money.
Stayed 1 night in Oct 2017

10/10 Excellent

Sam, Staffordshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Apartment Stay with Beautiful Gardens
We recently stayed at the Hacienda San Jorge at the beginning of September, we really found this to be a beautiful hotel, extremely pleasant hotel employees throughout the hotel. In the hotel grounds there are some stunning gardens that are very nice to wander around, it really is a credit to the hotel and their employees how nice these gardens are. The hotel is in a good situation, very close to the beach, close to all local amenities like the shops, bars and restaurants. It is also only approximately a 40 minute walk from the main port town of Santa Cruz de La Palma, which is a beautiful old town with some lovely looking buildings. I would recommend this hotel and the Island of La Palma to anyone!
Stayed 7 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Nice hotel, but could be better.
The hotel area is quite good, near of the aeroport and with all facilities near by. The gardens and skyline are amazing. In the check in reception staff ask us for credit card, but there was no information about it when we booked the holidays. The mattress in the sofa bed is horrible. You can feel every metal and wood stuff under it. We actually used the floor to sleep. It was more confortable than the mattress. The cleaning is ok. But, They don´t let any sponge and detergent to wash the dishers and they don´t wash it either. Even when you can see that towels and bed sheets are dirty, they don´t change them. You have to ask for a change. We have had so rude neighbors. They have been banging our walls, because They expect us to sleep at 10pm. They called the reception to complain because we were having shower and cooking after 10pm. For our surprise, reception called us to say that we could not use shower, toilet flush and kitchen after 10pm. This is absuletely ridiculous and off course we just ignored them and continue doing are lives. We tried to ask for a pack lunch one day and It was a nightmare. Sandwiches were disgusting wiht old bread, dry and greasy. The breakfast was quite nice. The have different choices and every thing looked fresh. Restaurant staff, cleaning and most of the reception staff were very nice. On tele 85% of the channels are in german.
Stayed 5 nights in Sep 2017

10/10 Excellent

Alan, SW London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely relaxing hotel with great facilities.
Really enjoyed the ambience of the hotel, particularly the gardens. The staff couldn't have been more helpful.

10/10 Excellent

David, Manchester, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant location, great value for money
The hotel is only 3km from the airport but is not affected by noise from the few outbound flights. The black sand beach is on it's doorstep and there are lots of good restaurants nearby. Good rooms, great cleanliness. Recommended.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
rooms were not up to what we expected

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities
Stayed 14 nights in Nov 2023

8/10 Good

Alexis

Stayed 2 nights in Aug 2023

10/10 Excellent

Virginia

Liked: Cleanliness, room comfort
Great location and very comfortable
The location of the hotel is excellent as there are bars,restaurants and the beach minutes away. The buildings are quite old but our apartment had obviously been updated and renovated recently. The size was perfect and the amenities all we needed. The botanical gardens on the property are spectacular and the pool and surrounding area is large. We ate a couple of times in the restaurant and enjoyed the selection in the buffet, also the staff are efficient and friendly. One negative is that there is only ever one person manning the reception regardless of how many guests are waiting. This was very frustrating. Also, for people hiring cars, a lot of patience is needed in finding a parking space as there are none allocated to the hotel and several times we had to drive round the local area several times before we found one. Otherwise, all in all, we were very happy with our stay.
Stayed 7 nights in Sep 2022

10/10 Excellent

Matias Carmelo

Liked: Cleanliness
Stayed 3 nights in Apr 2022

10/10 Excellent

Christian

Travelled with group
Liked: Cleanliness, room comfort
Immer wieder gerne
Die renovierten Zimmer sind groß und sehr sauber. Die gesamte Anlage ist sehr gepflegt und weitläufig. Wir haben uns sehr wohl gefühlt und würden jederzeit wieder kommen.
Stayed 7 nights in Mar 2022

10/10 Excellent

Sebastian

Liked: Cleanliness, room comfort
Muy completo y valioso por el precio
Fue rápida , sencilla Es un hotel cómodo con buena relación calidad precio
Stayed 2 nights in Dec 2021

10/10 Excellent

Michael

Liked: Cleanliness, room comfort
Sehr gerne wieder!
Ein wunderschönes Hotel mit grünem Park und tollem Pool. Direkt am Strand. Kaffee und Tee gab es bis 15.00 Uhr kostenlos. Alles unkompliziert, freundliches Personal.
Stayed 1 night in Nov 2021

10/10 Excellent

Juan Carlos

Stayed 3 nights in Nov 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities
No me gustó el agua de la piscina demasiado clorada. No se podía abrir los ojos bajo el agua. El buffet del desayuno se podría mejorar. El resto bastante bien. El lugar en general es muy bonito y agradable. La playa a un paso perfecto.
Stayed 4 nights in Aug 2021

2/10 Terrible

Claudio

Travelled with family
Disliked: Cleanliness, room comfort
Muy mal
No tiene aire acondicionado y calor horrible. Conseguimos un ventilador justo el último día. Lo peor que intentaron cobrarnos 2€/día por la cajita fuerte de la habitación lo cual en un Hotel que pagas más de 120€ al díame pareció horroroso. Tampoco tiene aparcamiento y hay que aparcar el coche lejísimos.
Stayed 3 nights in Aug 2020

10/10 Excellent

AGUSTÍN

Liked: Cleanliness, room comfort
oasis en breña
La estancia ha sido estupenda,todo muy limpio,ordenado y buen organizado sobre todo de cara a la pandemia.Maravillosa piscina,habitación estupenda y tratado bieno de los empleados .
Stayed 3 nights in Jul 2020

8/10 Good

Lorenzo

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

Urs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient - Spacey - Clean
We had a very nice and comfortable appartment (well mantained, spacey and clean). Good breakfast buffet and many restaurants nearby. Very nice garden and pool area.
Stayed 4 nights in Feb 2020

8/10 Good

Alberto, Milano

Travelled with partner
Liked: Cleanliness, amenities
La struttura è immersa in un giardino tropicale con animali (pappagallo, gatti, palmipedi, tortore...). La piscina è ampia e ben curata. La camera è grande ma l'armadio è insufficiente per 2 persone. Inoltre manca il bidet. Il materasso è scomodo. Il buffet offre una buona varietà di piatti, anche se un pò ripetitivi. Male i secondi piatti, carne dura. Colazione ok. Personale gentile e disponibile.
Stayed 8 nights in Jan 2020

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excepcional hotel en un excepcional entorno
El hotel es un jardín exuberante rodeado de las habitaciones. El entorno fantástico, vistas insuperables. Aunque lo mejor del hotel ha sido el servicio. Un 10 para el personal del hotel. Trato exquisito a la vez de entrañable. Gracias a todos.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten ein super Appartment in dieser wunderschönen Anlage. Man fühlt sich durch die vielen Palmen und Tiere schon fast wie im Dschungel. Wir würden immer wieder dort buchen.
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Bien el entorno (excepto los mosquitos), limpieza regular y comida aceptable
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmer, Gartenanlage, Nähe zum Strand, freundliche Bedienung, guter Ausgangspunkt
Stayed 1 night in Jun 2019

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La Palma, paz y auténtica naturaleza
Nuestra estancia ha sido inmejorable. Todo el personal de servicio, desde los camareros hasta el personal de recepción, nos han tratado con gran amabilidad y cercanía. Los menús muy variados, con ingredientes frescos y naturales. El entorno maravilloso, lleno de paz y naturaleza. Ha sido máa de lo que esperábamos. Esperamos volver de nuevo!
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Anlage fabelhaft. Sehr schöne Poolanlage mit Meerwasser. Direkte Verbindung zur geschützten Badebucht
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

Sandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neues Appartment Wohnlich eingerichtet. Neues Bad Wir fühlten uns wie zu Hause
Stayed 7 nights in Apr 2019

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schöner Aufenthalt
wir hatten ein Premium Appartment gebucht und waren rund um zufrieden. Sehr schöne Gartenanlage und nahe am Strand
Stayed 7 nights in Apr 2019

10/10 Excellent

maria adela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
para repetir.
lugar muy divertido,centrico con piscina llibre de vientos.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Per

Liked: Cleanliness, staff & service
Ok men inte mer!
Trevlig hotellanläggning men slitet rum/lägenheten. Vi åt endast ett par luncher som var ok. Trädgården var den stora behållningen. Läget ok, funkar att promenera in till asanta Cruz och ta buss/taxi tillbaka.
Stayed 5 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top hotel met zeer vriendelijk personeel
1 nacht hier geweest Achteraf spijt van gehad dat we niet onze hele vakantie hier hebben geboekt
Stayed 1 night in Dec 2017

8/10 Good

Pablo

Liked: Cleanliness
Buena estancia
Buen sitio aunque hay que mejorar la comodidad de las habitaciones
Stayed 2 nights in Sep 2017

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Et flot anlagt hotel.
Et flot og veldrevet hotel, med højt service niveau. Pæne og rene værelser. Stor og lækker morgenmadsbuffet. Der er en stor og flot swimmingpool. Selve hotel området er anlagt som en botanisk have med en stor samling af eksotiske træer og planter, området er forbundet med fint anlagte stier mellem alle planterne.

10/10 Excellent

Sera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
조용하고 아름다운 정원이 있는 호텔
호텔 정원이 매우 인상적이었다. 아기자기하게 꾸민 오솔길과 다양한 동물들, 특히 친밀도가 높은 고양이들이 정말 귀여웠고 휴식에 도움이 되었다. 호텔 정원을 통해 나가면 바로 해변이 있어 편리했다.

8/10 Good

Jo, MS

Liked: Cleanliness, staff & service
Abends angekommen, morgens wieder weitergefahren, trotzdem haben wir uns wohlgefühlt (Heiligabend)