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"the bar in an hotel that large didnt have Bacardi totaly unaceptable for an hotel that caters for wedding events. also the rooms needed a better cleanerdust on the small table and the patio doors were filthy."

"Excellent location with a sea view, with a good selection for breakfast."

"Nice stay. Room was very small compared to others I have stayed at but wasn’t a problem. Car park fee was very high & drinks also."

"Great location and rooms. Easy parking. Lovely bar and restaurant."

"Amazing stay, really helpful staff, great food and room. Hotel is located in an amazing bay, but the roads are quite narrow and hilly, but you can get i to town by hotel minibus or ferry . Would definitely go again"

"Fabulous beach front hotel. Good parking. Friendly and efficient staff. Room 23 on second floor at end of corridor (cosy but not big enough for more than 2 fit adults). I would recommend going through South Sands hotel to get the room you want. Breakfast was great and food at the hotel second to none (didn’t pay the optional 12.5 % service charge). Housekeeping provided a mattress topper the second day as the mattress was a bit too firm for us. Also gave us decaffeinated coffee and tea for the room. Good bar. Great outside seating overlooking the beach. Dog friendly. Can highly recommend. "

"I always enjoy my stays at The Grand, and have visited annually for 16 years. The pool is fantastic and the ambience lovely. Great bar in wonderful setting with views of the bay, and reasonable prices for drinks. Breakfast is good and tasty, but I have never liked the marmalade, far too sweet and sickly, and I wish they could provide sourdough in this day and age. Rooms are clean and comfortable but found hot during my recent stay, and you cannot turn off the heated towel rail in the bathroom. The main thing which lets the hotel down is the reception staff. It is the same year after year. You can be overcharged, if not on the ball, and even though I sent an email explaining about my two bookings and who would be in each room (and received an affirmative response), there was utter confusion on arrival and departure, and we witnessed other guests experiering similar issues. They were blaming the new system, but it has been the same story at reception for years. If only they would get an efficient reception manager to sort them out, I could then give five stars."

"Room was fine for the price. Clean and friendly staff. Pet friendly for 10 pound a night can't complain about the place atall. "

"Five stars really aren’t enough for this fantastic hotel! Great staff, great facilities and in a great location. This hotel really does have it all but at the end of the day, it is the staff that make your stay so enjoyable! Thank you Hampton by Hilton😁"